Digital Sales Assistant

Description

Job Summary: The professional will handle digital lead reception and qualification, making initial contact with customers, understanding their needs, and efficiently directing them to the sales team, ensuring agile and humanized service. Key Highlights: 1. Digital lead handling and qualification 2. Bridge between customers and stores, with a focus on conversion 3. Support for the sales team and sales tracking **Job Description** We are seeking a professional to handle digital lead reception and qualification, responsible for making initial contact with customers, understanding their needs, and efficiently directing them to the sales team. This professional will serve as the bridge between customers and stores, ensuring agile, organized, and humanized service, with a focus on converting leads into store visits and sales opportunities. **Main Responsibilities** * Prompt response to leads received via website, WhatsApp, email, and social media * Customer qualification and identification of purchase potential * Proactive outreach and follow-ups * Scheduling store visits or directing leads to sales representatives * Recording and tracking information in the CRM * Supporting the sales team and monitoring the sales pipeline