Hotel Receptionist - 12x36 Shift Schedule

Description

Job Summary: The professional will be responsible for ensuring friendly and efficient service to guests, guaranteeing a pleasant experience from arrival through departure. Key Highlights: 1. Friendly and professional guest service 2. Maintaining an organized and welcoming front desk environment 3. Collaborating with other departments to ensure smooth hotel operations **Position: Hotel Receptionist – Governador Valadares/MG** **Schedule:** 12x36 **Available Shifts:** 7:00 PM to 7:00 AM and/or 7:00 AM to 7:00 PM **Compensation and Benefits:** * Salary: **R$ 1\.750,00** * Performance-based commission * **Meal Voucher:** R$ 250,00 * **Transportation Voucher** * **Average monthly earnings:** between **R$ 2\.300 and R$ 2\.500** **Job Description:** We are seeking a **Hotel Receptionist** to join our team in Governador Valadares/MG. The professional will be responsible for ensuring friendly and efficient service to guests, guaranteeing a pleasant experience from arrival through departure. **Responsibilities:** * Greet guests warmly and professionally; * Perform **check-in and check-out** using the hotel's system; * Answer phone calls and respond to reservation messages or emails; * Monitor guest and visitor entries and exits; * Assist in resolving requests and handling complaints; * Maintain an organized and welcoming front desk environment; * Collaborate with other departments (housekeeping, maintenance, kitchen) to ensure smooth hotel operations. **Requirements:** * Completed high school education; * Basic computer skills; * Prior experience in customer service or retail; * Strong communication skills, friendliness, and professional demeanor; * Availability to work the **7:00 PM to 7:00 AM** or **7:00 AM to 7:00 PM** shift (12x36 schedule\). Minimum Education Level: High School (Secondary Education) * Transportation Voucher * Meal Voucher * Commissions