Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to answer questions, provide solutions, and guide customers through problem resolution. Key Highlights: 1. Opportunities for professional growth and career development plan. 2. Work environment that values employee happiness and well-being. 3. No prior experience required. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer questions and deliver quick solutions to customers, as well as guiding them step-by-step through problem resolution. Support delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. Completed high school education. Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Also open to first-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here you’ll find cutting-edge Technology & Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com