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Job Summary: Join Mercado Livre and Mercado Envios to lead logistics across Latin America, building and prioritizing regional strategic initiatives and managing teams—with a focus on excellence and innovation. Key Highlights: 1. Lead logistics in Latin America with world-class customized solutions. 2. Build and prioritize regional strategic initiatives impacting LATAM. 3. Develop and manage teams with a focus on autonomy and connection. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! At Mercado Envios, we manage the inventory of sellers and deliver products to buyers—enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement for competitiveness. Join the team leading logistics across Latin America—delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine spearheading challenging, dynamic, and innovative projects—and being responsible for: * Building and prioritizing regional strategic initiatives, collaborating with Product and IT teams to influence roadmaps and decisions with impact primarily in LATAM Brazil and Mexico. * Managing and developing your direct team—including analysts and assistants—promoting autonomy and connecting stakeholders and leaders at the regional level. * Defining and monitoring experience metrics, leveraging SQL proficiency for data queries and analysis, managing KPIs, and delivering executive reporting and communication to senior leadership in the area. * Conducting root cause analysis and developing cross-functional projects to reduce INP (items non-processable due to packaging/labeling errors) volume—avoiding rework and lowering costs. * Ensuring strategic root cause analysis to identify opportunities and lead projects and action plans—with availability to visit distribution centers in the São Paulo Metropolitan Region two to three times per week to strengthen relationships with area stakeholders and deepen understanding of our core business by observing operations firsthand. **Requirements:** * Bachelor’s degree completed in Engineering, Business Administration, Process Management, Logistics, or related fields. * Experience in consulting is a plus—analytical and strategic profile, focused on leading cross-functional projects with LATAM impact. * Practical SQL mastery for querying, as you’ll need to extract, process, and analyze databases—and generate relevant insights and inputs for strategic decision-making in the area. * Proactive, curious, and extroverted—essential traits for identifying opportunities in this newly structured area. * Availability to visit distribution centers at least three times per week—primarily in the São Paulo Metropolitan Region—to identify operational opportunities, participate in key forums with area stakeholders, and deepen knowledge of our core business. **We offer you:** * The opportunity to be part of an entrepreneurial company that loves thinking big and long-term. * Ownership of your development in an environment rich in opportunity, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment—with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for money. All open positions are available on our careers website. If you receive any requests for payment, please be cautious! ,
