Description
Job Summary:
The Santander is seeking a Specialist to deliver customer service, sales, and digitalization support, serving as the primary subject-matter expert in their area.
Key Highlights:
1. Opportunity for growth in an ecosystem that values diversity.
2. Focus on customer experience and pursuit of excellence in service.
3. Versatile role across environments such as self-service, managerial desk, and cashier.
BRA Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place!
Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the status quo, and disrupt the market. It’s about balancing urgency for today and vision for tomorrow — always delivering the best possible customer experience. It’s about being part of a global company that champions diversity across all dimensions and values a horizontal organizational culture.
At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist, where you will be hired as a Specialist — the primary subject-matter expert in your area.
Your role here will include:
Executing business opportunities within the branch workflow, enhancing product and service offerings;
Guiding customers through digital onboarding;
Serving customers across all segments, ensuring an excellent experience;
Acquiring new customers;
In some branches, you may also operate in environments such as self-service, immediate assistance, managerial desk, treasury, and/or cashier counter.
You’ll fit right in if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate as a team
Speak Up – I speak openly
For this role, we value:
CPA 10 certification from ANBIMA (CPA 20 is even better!);
Currently pursuing an undergraduate degree (a completed bachelor's degree or postgraduate qualification is preferred!);
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Insurance;
Meal and Food Allowance;
Supplementary Pension Plan;
Life Insurance;
Childcare/Babysitter Assistance;
Gympass or
Totalpass;
Transportation Allowance;
Nascer Program;
Be Healthy — A program encouraging healthier habits;
PAPE — Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersProspera
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So? Ready to be ignited?
In our branches (agencies), we employ the market’s top managers — professionals who stand beside customers to understand their needs and offer the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark