Description
Job Summary:
The Business Assistant will perform administrative routine tasks for the Unit and serve clients of the Crediamigo Program, supporting excellence in microcredit delivery.
Key Highlights:
1. Operationalize Brazil's leading microcredit program
2. Create opportunities and develop people
3. Cultivate ethics, transparency, commitment, and innovation
In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.**
**MISSION:** To operationalize Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance service delivery and as a reference in people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion.
The **Business Assistant** will perform administrative routine tasks for the Unit and serve clients of the Crediamigo Program, in accordance with policies, methodologies, and administrative and operational procedures established by CAMED Microcredit.
If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!**
**Responsibilities and Duties**
Perform administrative tasks in accordance with CAMED Microcredit's policies and operational procedures;
Serve Crediamigo Program clients across all channels (physical and digital), in compliance with credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Provide clients with information regarding microfinance products and services, as well as the status of their credit applications;
Support sales of Crediamigo Program products and services, in compliance with credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Support collection activities, re-engagement of lapsed clients, and prospecting of new clients, in compliance with credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Register client Crediamigo credit application data in the operational system, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Conduct client Crediamigo registration checks to ensure smooth operational processes;
Verify required documents for client Crediamigo registration;
Submit credit applications in the operational system;
Monitor credit application progress via the operational system;
Forward documentation requested by Remote Compliance;
Assist in organizing Unit events;
Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, where applicable;
Store and relocate documents in accordance with the Archival Plan;
Assist in inventorying credit instruments, dossiers, and CAMED Microcredit’s fixed assets;
Assist with HR routines for referral to the Regional Human Development area;
Perform Unit administrative payment routines;
And other duties related to the area.
**Requirements and Qualifications** **Mandatory Requirements:**
Legal age (18 years or older);
Education: Completed high school;
Willingness to travel between municipalities;
Experience in administrative routines and customer service;
Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint).
**Additional Information** **Salary:**
Base salary: R$ 1.717,73;
Variable compensation up to R$ 869,33;
Bonus (Human Development team advises during the selection process).
**Benefits:**
Training programs;
Life insurance;
Health plan;
Transportation allowance;
Dental plan;
Private pension plan;
Partnerships with educational institutions;
Wellness incentive program through Wellhub;
Meal allowance and basic food basket allowance totaling R$ 1.507,24;
Childcare/babysitter reimbursement for children up to 5 years and 11 months — R$ 320,38 (fixed amount per child);
Quality of Life Program (includes subprograms supporting employee physical, emotional, and social health and well-being).
**Working hours:** 40 hours per week;
**Work schedule:** 8:00 AM to 5:00 PM (Monday to Friday).
We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, market leader in its segment.
Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states — making us Brazil’s LARGEST microcredit operator.
In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.**
**MISSION:** To operationalize Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance service delivery and as a reference in people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation.
**We are CAMED, we are CREDIAMIGO!**