Description
Job Summary:
A professional responsible for collecting toll fees, assisting customers, and contributing to traffic flow efficiency and toll plaza effectiveness.
Key Highlights:
1. Courteous and respectful service to users
2. Cash handling and logical reasoning
3. Contribution to the effective operation of the toll plaza
* Collect toll fees efficiently and quickly, verifying the authenticity of banknotes using manual or automated systems according to payment type (cash, credit/debit card, or electronic systems such as tags);
* Accurately provide change, issue toll receipts or payment confirmations to drivers, and perform cash withdrawals in accordance with procedures;
Perform the "queue management" task whenever requested by your supervisor, improving traffic flow through advance collection;
* Assist customers on roadways when necessary;
* Ensure high-quality user service and handle complaints courteously and respectfully;
* Contribute to the effective operation of the toll plaza by deploying appropriate signage and devices, as well as proactively managing lane reversals;
* Identify non-conformities and propose corrective and preventive actions aimed at addressing deviations from the Integrated Management System (IMS);
* Requirements:
Completed high school education
Reside in Sete Lagoas - MG
Desirable: Knowledge of traffic signage and radio communication;
Skills: Cash handling and logical reasoning.
Computer Skills: Microsoft Office suite and internet proficiency desirable.
️ Life insurance
Transportation allowance
️ Meal or food allowance
Health insurance
Dental insurance
Childcare assistance
School supplies assistance
Education incentive
Wellhub
Acolher – Employee and dependent assistance program
Profit-sharing program (PLR)
Market-competitive salary
Location: Capim Branco, MG – On-site
* This position is open to persons with disabilities (PwD). We value diversity and foster an inclusive environment.
**Why join us?**
VINCI Highways is one of the world’s leading highway concession operators, managing over 3,750 km across 13 countries, with an integrated model covering all stages of activity: design, financing, construction, operation, and modernization of highways. In Brazil, VINCI Highways operates a 1,200 km network across the states of São Paulo, Minas Gerais, and Goiás through its subsidiaries Entrevias and Via Cristais.
VINCI Highways, a subsidiary of VINCI Concessions, is a leader in road mobility concessions, operations, and services. VINCI Highways designs, finances, builds, and operates highways, urban networks, bridges, tunnels, and digital road services across a 3,360 km network in 15 countries. VINCI Highways leverages its expertise to ensure the highest standards of performance and safety and deliver a positive experience to motorists.