Reservation Agent

Description

Job Summary: The Reservation Agent is essential to maximizing occupancy and revenue, strategically and operationally managing accommodation sales with active customer service across multiple channels. Key Highlights: 1. Active customer service across multiple channels to convert quotations 2. Use of CRM for data management and collaboration with Reception 3. Strong communication and sales skills, organization, and results orientation The **Reservation Agent** at Pousada Relíquias do Tempo is essential to maximizing occupancy and revenue, strategically and operationally managing accommodation sales. Responsibilities include **active customer service across multiple channels** (WhatsApp, phone, e\-mail, and booking platforms) to ensure quotation conversion, **CRM usage** for data management and **collaboration with Reception**. We seek a professional with **strong communication and sales skills**, **organizational ability**, **basic computer literacy**, and a **results orientation**. Prior experience in sales or tourism is desirable, along with completion of high school, residence in Diamantina, proactivity, and availability to work on weekends. Employment Type: Full-time CLT Compensation: Starting from R$1\.800,00 per month Benefits: * Commercial agreements and discounts * Life insurance * Meal allowance Education: * High school diploma (Preferred) Work Location: On-site Application Deadline: 11/30/2025 Expected Start Date: 11/25/2025