Office Assistant

Description

Job Summary: The professional will handle customer service, contract regularization, administrative support, and document organization, contributing to service excellence. Key Highlights: 1. Customer service and contract regularization 2. Administrative support and document organization 3. Excellence in service and contribution to the team WE WANT YOU ON OUR TEAM! We are proud to say we have a team of over 4,000 employees working synergistically across more than 150 cities, and we are the driving force behind the Group's development and evolution. To fulfill our mission, we need people who take pleasure in serving, inspiring, and transforming. Here, our mission is to inspire care at all times—this means respecting and promoting diversity and inclusion across all positions. JOIN GROUP ZELO! Please note: All our job openings are open to persons with disabilities (PcD). WHAT YOU WILL DO: * Handle delinquent customers, regularize contracts, receive and verify payments, formalize payment clearance, and report information through departmental controls, ensuring accurate and reliable transmission of information and funds; * Support in-person, telephone, and/or email service to internal and external customers by providing information, identifying the nature of requests, and directing them to responsible departments, contributing to service excellence within the unit; * Manage dispatch and receipt of registered mailbags, recording document entry and exit, performing sorting, verification, and distribution to comply with departmental procedures; * Assist in preparing reports, forms, and spreadsheets: collecting data; creating and updating control spreadsheets; drafting reports, memoranda, and other administrative documents; * Organize various departmental documents and files, classifying them according to predefined criteria and archiving them per departmental procedures to ensure document preservation, control, and organization; * Support management in administrative tasks, assisting with control and execution of activities. WHAT WE NEED: * Completed high school education * Basic computer skills * Experience in customer service DESIRED: * Proficiency in Excel IS THIS POSITION A PERFECT FIT FOR YOU? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Employment Type: Full-time, Permanent CLT Compensation: Starting at R$1.621,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site