Junior IT Infrastructure Analyst

Description

Job Summary: Junior IT Infrastructure Analyst responsible for managing, operating, and maintaining IT infrastructure to ensure availability, security, and performance of technology services. Key Highlights: 1. Work on exciting and challenging projects 2. Join a team dedicated to generating positive impact in the world 3. Develop your career in an innovative environment **We are looking for a Junior IT Infrastructure Analyst for the Vetta Team!** You will join the team responsible for managing Vetta’s IT infrastructure—including management, operation, and maintenance—to ensure availability, security, and performance of technology services. Additionally, you will handle first- and second-level IT support requests, monitor resources and operational routines, and assist with IT asset management. **DO YOU KNOW VETTA YET?** At Vetta, we believe technology and innovation are essential to building a more sustainable and efficient future for everyone. As a leader in industrial digitalization, our solutions are helping customers worldwide reduce energy consumption, improve operational efficiency, and support the energy transition through decarbonization. By joining our team, you’ll have the opportunity to work on **exciting and challenging projects alongside some of the industry’s top experts**. You’ll also be part of a team committed to making a positive global impact and helping our clients achieve their business goals. The Vetta Team understands the importance of teamwork and collaboration in delivering results that reach across the globe—while simultaneously **transforming each individual’s career.** **If you want to share your perspective toward a more sustainable world, join the Vetta Team!** **Responsibilities and Duties** **In this team, you’ll have the opportunity to:** * Handle, log, and resolve IT infrastructure-related incidents and service requests via ITSM tools, ensuring SLA compliance. * Monitor the health of servers, networks, and technology services (on\-premises and cloud). * Perform user and access provisioning, group management, and basic policies (AD, Azure AD, and GPOs). * Administer Windows endpoints using management solutions, security software, and update policies. * Execute network management tasks (VLANs, DHCP, DNS, Wi\-Fi, VPN, firewall rules, etc). * Support virtualization environment management (VMWare) and VM creation/adjustment. * Contribute to information security best practices and compliance. **Requirements and Qualifications** **What we expect from you for this role:** * Bachelor’s degree in Computer Networks, Information Systems, Computer Science, or related fields (completed or in progress) * Knowledge of Windows Server, Active Directory, DNS/DHCP. * Knowledge of virtualization (VMWare or Hyper\-V) * Experience in IT infrastructure and support. * Scripting knowledge in PowerShell and/or Bash. * Knowledge of Microsoft 365\. **What would be a plus:** * Experience with Veeam backup routines. * Knowledge of Azure. * Familiarity with monitoring and observability frameworks. * Advanced English. * ITIL Foundation. **Additional Information** **OUR BENEFITS:** **As a people-centric company, we strive to continuously value our team. When you join the Vetta Team, we offer:** * **Flash Card** with **meal/voucher allowance** of **R$ 32.00 per day**, accepted at numerous establishments for your convenience. * **Remote work allowance** of **R$ 100.00/month**, and **flexible working hours**. * If you work at Vetta’s office in Belo Horizonte, you’ll receive **transportation vouchers**. * For your health and well-being, we offer **SulAmérica Health Insurance** and **Bradesco Dental Insurance**, with optional coverage for dependents. * **WellHub, TotalPass**, and **UniCamente**, enabling comprehensive health care—including physical activities and professionals across multiple health disciplines. * **Discount and Rewards Club**, offering discounts across various product and service networks. * **Extended maternity and paternity leave**, allowing parents to fully embrace this life stage with peace of mind. * **Profit Sharing (PLR)**, as per union guidelines. **AND MORE…** * **Birthday Day\-Off.** * **No Dress Code.** Dress comfortably! * **Continuous Learning and Development Program**, supporting ongoing learning and experience sharing. * Want to refer someone to Vetta? We have a **Talent Referral Program.** **Interested in joining the team? Apply now! We’d be thrilled to welcome you aboard.** **We are a global industrial digitalization company**, with two decades of experience in the sector, contributing to operational efficiency and **energy and emissions reduction through decarbonization**. We believe that, with **innovation and action**, we can make the world more sustainable and industrial processes more efficient. We operate jointly with SMS group—the global leader in the metals industry—and are responsible for developing digital solutions for our customers across more than 14 countries. Our solutions combine deep process expertise, artificial intelligence (AI) know\-how, and software development capabilities to deliver cutting-edge optimization technologies. We aim to deliver innovative solutions, seeking better ways to make industry and the future more sustainable through decarbonization. **Want to be part of this story?** **\#VemSerVetta** *All our job openings are inclusive and open to all individuals without distinction based on disability (PCD), race, color, religion, gender, nationality, or any other form of diversity.*