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Help Desk Support Analyst with Winthor expertise

Indeed

Company

Job typeFull-time
Workplace typeHybrid
Experience levelNo experience limit
Education levelNo degree limit

Description

**Full description:** Responsible for providing technical support, maintenance, and troubleshooting related to the WinThor (TOTVS) system, ensuring operational continuity and efficient handling of user requests. Perform activities related to the installation, configuration, and support of WTA and NFe, as well as work on modules Caixa 2075 and 2030; knowledge of these modules is considered a differentiator. Log, track, and document service tickets, applied solutions, and technical procedures, contributing to standardization and continuous improvement of support processes. **Requirements:** Solid knowledge of WinThor’s main modules, including operational, administrative, and financial routines; Knowledge of operational routines and user support. Experience in distribution, wholesale, or retail environments. Provide services targeting cloud infrastructure, printers, Linux and Windows servers, and virtual machines. **Benefits:** Meal voucher Fuel voucher Funeral plan Life insurance Gympass Snacks at the office Reside in Belo Horizonte or the Metropolitan Region; Job type: On-site After 3 months of experience, a hybrid work model will be adopted. Employment type: CLT Benefits: * Dental care assistance * Fuel allowance * Company-provided mobile phone * Meal allowance * Food allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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