Job Summary: Responsible for customer service in the workshop, demand diagnosis, quotation preparation and negotiation, ensuring service quality and customer satisfaction. Key Highlights: 1. Customer service and workshop diagnostics 2. Quotation preparation and negotiation 3. Focus on customer satisfaction and service quality * Completed high school; * Prior experience in automotive service sales is desirable; * Valid driver's license, category B. * We seek a proactive, communicative professional who enjoys teamwork, goals, and challenges. **Responsibilities:** Responsible for customer service in the workshop, performing initial demand diagnosis, opening and monitoring service orders, preparing quotations, and negotiating approvals. Acts as the liaison between customers and the technical team, ensuring service execution quality, adherence to deadlines, manufacturer warranty processes, and technical vehicle delivery with emphasis on customer satisfaction. Job Type: Full-time, Direct Hire (CLT) Compensation: Starting from R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you hold a valid category B driver's license? * Do you have experience in workshop service sales? Education: * Completed high school (Mandatory) Work Location: On-site