Receptionist/Secretary

Description

Job Summary: A professional to provide multichannel support to physicians, patients, and staff, managing appointments, spaces, basic financial tasks, and environmental organization using digital tools. Key Highlights: 1. Multichannel support for healthcare professionals and patients. 2. End-to-end management of appointments, spaces, and environmental organization. 3. Use of digital tools for control and communication. Responsibilities and Duties: * **Multichannel Support:** Provide in-person and virtual support to physicians, patients, and staff. * **Space Management:** Manage appointment scheduling, room occupancy, and issuance of hourly packages for professionals. * **Virtual Secretarial Support:** Comprehensive patient assistance (answering inquiries, scheduling appointments, sending reminders, and post-consultation follow-up). * **Financial Support:** Process service fee collections and perform basic financial tracking of professionals’ accounts. * **Environmental Organization:** Ensure consultation rooms are always clean, organized, and ready for medical use. * **Digital Management:** Use communication tools (WhatsApp Business, Email) and internal systems for access control and scheduling. Requirements: * **Education:** Currently pursuing Technical or Higher Education (Administration, Psychology, Marketing, Advertising, Engineering, or related fields). * **Mandatory Experience:** Prior experience in reception or secretarial roles at clinics, hospitals, coworking spaces, or direct physician support. * **Digital Skills:** Proficient typing, mastery of WhatsApp Web and Email, and ease of use with management systems. * **Behavioral Profile:** Proactive problem-solving, excellent diction/writing, and ability to work under dynamic demand. * **Mobility:** Availability to work at the Centro and Prado units as needed. Compensation and Benefits: * **Base Salary:** R$ 1.856,40 (CLT regime). * **Meal Voucher:** Average of R$ 25.00 per working day. * **Transport Voucher." Work Schedule and Hours: * **Monday to Friday:** 8:00 AM to 6:00 PM. * **Saturdays:** 8:00 AM to 1:00 PM (1x1 system: work one Saturday and take the next off via hour bank). Payment: R$1.856,00 per month Benefits: * Meal Voucher * Transport Voucher Experience: * Reception experience at clinics, hospitals, or medical offices (Mandatory) Work Location: On-site