Scheduling Assistant (1)

Description

Job Summary: A telecommunications professional responsible for making phone calls, scheduling appointments, interfacing with departments, and supporting managers in identifying failures and frauds. Key Highlights: 1. Telecommunications experience 2. Negotiation of service fees 3. Support in identifying failures and frauds Description: * Completed high school education; * Good computer literacy; * Experience in telecommunications; * Easy access to the Estoril neighborhood/BH. * Conducting various outbound phone calls (to Members, third parties, various Departments, Consultants, and Managers) and handling diverse inbound calls; * Scheduling installations, maintenance, and tracker removals; * Confirming execution of scheduled services with installation technicians; * Liaising with the Registration and Support Department to clarify specific issues; * Liaising with Consultants and Managers to clarify specific issues; * Operating various tracking platforms used; * Negotiating service fees with installation technicians; * Supporting managers in identifying failures, gaps, barriers, and indications of fraud. 2512250202491934986