**Bsoft: National leader in TMS systems for small and medium-sized transportation companies.** ---------------------------------------------------------------------------------------- Nice to meet you—we are Bsoft! A company specialized in software solutions for transportation companies, especially small and medium-sized ones. We have been operating in this industry since 2006 and have proven ourselves over time. A solid market player that advances further each year with its strategic vision. We believe our existence must have a purpose. For our customers, our purpose is to drive success through accessible, straightforward technological solutions. For Bsofters, our purpose is to provide quality of life and professional development in an environment that values mental health, respects employees, and embraces diversity. Currently, Bsoft is part of nstech—the largest group of technology solutions for logistics and mobility in Latin America. Together with the other companies in the group, we aim to transform the world through logistics—reducing accidents, CO emissions, road travel time, and increasing profits via optimized management. Are you ready to join us in this mission? Come be a Bsofter! **Responsibilities and Duties** * Provide basic support via chat and phone. * Log all user-reported requests and route them to the appropriate departments for resolution. * Possess knowledge to resolve low-complexity issues. **Requirements and Qualifications** **Requirements and Competencies:** * Strong writing and grammar skills * Excellent communication skills * Engagement with colleagues * Completed high school education **Competitive Advantages:** * Experience in customer service * Knowledge or familiarity with advanced computer skills * Leadership mindset **Additional Information** **Why work at Bsoft?** * Excellent compensation * You may choose between meal allowance or food allowance—both valued at no less than the minimum wage * We offer Unimed health insurance with co-payment, widely accepted. Co-payment amounts decrease based on tenure * For roles not directly involving customer interaction, we offer flexible working hours * During your birthday week, you are entitled to one paid day off * You’ll work alongside a fully collaborative team that shares knowledge Depending on your role, you may work remotely. **Come be a Bsofter!** Nice to meet you—we are Bsoft! A company specialized in software solutions for transportation companies, especially small and medium-sized ones. We have been operating in this industry since 2006 and have proven ourselves over time. A solid market player that advances further each year with its strategic vision. We believe our existence must have a purpose. For our customers, our purpose is to drive success through accessible, straightforward technological solutions. For Bsofters, our purpose is to provide quality of life and professional development in an environment that values mental health, respects employees, and embraces diversity. Currently, Bsoft is part of nstech—the largest group of technology solutions for logistics and mobility in Latin America. Together with the other companies in the group, we aim to transform the world through logistics—reducing accidents, CO emissions, road travel time, and increasing profits via optimized management.