### **Senior Process Analyst (PJ | On-site | Uberlândia MG)** **Position Objective** Practically and analytically support the mapping, analysis, and improvement of operational and cross-functional processes, identifying bottlenecks, failures, and optimization opportunities—with a focus on efficiency, standardization, and measurable results. **Key Responsibilities** * Map, design, and document end-to-end processes (AS IS / TO BE) * Proactively identify bottlenecks, gaps, and operational failures * Propose and implement continuous improvements to existing processes * Create flowcharts, diagrams, and clear process documentation * Support automation initiatives in collaboration with the platform and automation team * Use data and KPIs to monitor process performance * Work closely with operational areas, with a strong hands-on profile **Technical Requirements** * Previous experience as a Process Analyst * Strong knowledge of process mapping and improvement * Proficiency in process design and flowcharting * Primary Tool: Bitrix24 * Experience with process automation (bonus: **n8n, make, python...**) * Experience with Google tools: Google Sheets Google Drive Google Calendar Google Chat Looker Studio (or similar BI tools) NotebookLM * Complementary tools: Miro, Lucidchart, Process Documentation. **Expected Behavioral Profile** * Analytical, critical, and **proactive** profile * Ability to reconcile processes across departments * Aptitude for working in dynamic environments and cross-functional processes **Hiring Model** * **Individual Contractor (PJ)** * **On-site only** * **Work Format: Strategic Projects** ### **Employment Type:** Individual Contractor (PJ) ### **Required Knowledge and Skills:** Report Generation, BPMN, Miro, Looker, Bitrix, Bitrix24, Process Flows, Projects ### **Benefits:** Wellhub — formerly Gympass, Free Parking, Contract Anniversary ### **Department:** Processes