Job Summary: The professional will be responsible for preparing reports, organizing and analyzing data, building and maintaining dashboards, and supporting management with strategic information. Key Highlights: 1. Participation in the preparation and updating of operational and managerial reports. 2. Opportunity to organize, process, and analyze databases. 3. Development and maintenance of dashboards in Excel and Power BI. **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 9:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT* Prepare and update operational and managerial reports. * Organize, process, and analyze databases. * Build and maintain dashboards in Excel and Power BI. * Monitor performance indicators (KPIs) for the CX area. * Support team management with strategic information. * Identify data inconsistencies and opportunities for improvement. * Provide administrative and analytical support for departmental routines. **Requirements:*** Currently pursuing or having completed a bachelor’s degree (in Administration, Engineering, Economics, Statistics, or related fields). * Intermediate/advanced knowledge of Excel. * Knowledge of Power BI for dashboard creation and updating. **Benefits:** Medical assistance, Dental assistance, Pharmacy allowance, Meal voucher, Food voucher, Transportation voucher