Call Center Agent

Description

Job Summary: Telephone, email, chat, WhatsApp, and voice support to provide quick solutions and guide customers through problem resolution, with emphasis on relationship-building and well-being. Key Highlights: 1. Growth opportunities and a happiness-focused environment 2. Priority development with an internal promotion program 3. No prior experience required; first job applicants welcome **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us — whether you have experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. Prior experience is not required, but it is a plus if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site