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Pereiro, CE, 63460-000, Brazil","infoId":"6485854046080112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Analyst","content":"We are looking for a **Technical Support Analyst** to monitor services provided to corporate clients (B2B, ISP, and B2G) and to support corporate clients (B2B, ISP, and B2G), addressing technical issues and inquiries related to the services delivered.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Analyze and propose improvements to operational routines, aiming to optimize departmental operations;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership guidance.\n* Monitor services provided to corporate clients (B2B, ISP, and B2G);\n* Identify initial issues through system alerts;\n* Make first contact with the client to assess possible failures in their internal network or Brisanet’s network and escalate to support teams for issue resolution;\n* Support corporate clients (B2B, ISP, and B2G), resolving technical issues and answering questions regarding the services delivered;\n* Resolve and track tickets opened for support teams; on-site technical assistance may be required;\n* Schedule and monitor installations;\n* Monitor incidents and problems;\n* Escalate support requests;\n* Provide timely information regarding network outages and status.\n\n \n\n**Requirements and Qualifications** \n\n* Level I \\- Undergraduate degree in progress;\n* Levels II and III \\- Completed undergraduate degree with 2 years of experience in the field;\n* Basic computer literacy.\n\n **Preferred Qualifications**\n\n \n\n* Familiarity with Google tools (Sheets, Docs) and customer service techniques;\n* Basic knowledge of computer networks;\n* Cisco and MikroTik certifications;\n* Driver’s license \\- Category AB.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A horizontal and vertical workplace — you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deductible loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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We are large not only in size but also in commitment, operating across multiple sectors, including fuels, finance, civil construction, and food production — learn more about our group by clicking here.\n\n\nWe currently have this position open at our fuel company, FAN Postos.\n\n\n**RESPONSIBILITIES**\n\n\nPrevent thefts, robberies, vandalism, and other incidents. \n\n* \n\nComply with internal rules and security procedures at the service station. \n* \n\nMonitor suspicious activities and immediately report them to management or competent authorities. \n* \n\nAct preventively, maintaining an ethical and responsible attitude. \n* \n\nComply with and enforce internal security rules. \n* \n* Support during emergencies (fire, accidents, evacuation)\n\n \n\n**REQUIREMENTS**\n\n\nCompleted high school education; \n\n* \n* Minimum 1 year of experience in the role. \n\n \n\n**Company:** FAN Postos \n\n**Location:** Pau dos Ferros/RN","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766702777000","seoName":"vigia-pau-dos-ferros-rn","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-major-sales/cate-retail-assistants/vigia-pau-dos-ferros-rn-6485795557376212/","localIds":"1971","cateId":null,"tid":null,"logParams":{"tid":"29f58ae6-61da-47ac-aada-3b7c60a337f4","sid":"0e4a8fc8-0136-493d-a666-50e4d4e52e75"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pau dos Ferros,Rio Grande do Norte","unit":null}]},"addDate":1766702777919,"categoryName":"Retail Assistants","postCode":null,"secondCateCode":"retail-consumer-products","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4294,4314","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6485762553881912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics Planning Assistant","content":"We are looking for a **Logistics Planning Assistant** to support material planning and control activities, consolidating and analyzing departmental planning, identifying procurement, transfer, or reallocation needs for items, assisting in the development of short-, medium-, and long-term plans, and performing other relevant departmental duties.\n\n \n\nIf you are an attentive professional who delights your customers and demonstrates a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area performance indicators when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Perform additional duties related to the position, according to area needs and leadership direction;\n* Support the definition of planning parameters for each item;\n* Support departments in developing their procurement plans and/or item requirements;\n* Support the consolidation and analysis of departmental planning;\n* Support the identification of procurement, transfer, or reallocation needs for items;\n* Support purchase scheduling, aligning required actions with the Procurement Department;\n* Support the development of short-, medium-, and long-term planning;\n* Support resolution of planning-related issues and/or errors;\n* Analyze minimum stock levels;\n* Support the assessment of monthly and annual item requirements;\n* Support the evaluation of desired stock levels and contribute to improving the company’s inventory policy.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* Proficiency in Google tools (Sheets, Docs);\n* Basic knowledge of Materials Planning and Control.\n\n **Preferred qualifications:**\n\n \n\n* Completed or ongoing undergraduate degree in Logistics, IT, or related fields;\n* Training in Inventory Management or Logistics;\n* Experience with SAP ERP systems.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A flat and growth-oriented structure—meaning you are the protagonist of your own career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Responsible for analyzing and managing special brand activation projects, as well as interfacing with suppliers.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Maintain departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Prospect and negotiate the company’s participation in events held in operational cities;\n* Develop the event calendar together with regional trade analysts;\n* Manage the event budget jointly with coordination, ensuring investment efficiency for corporate results;\n* Monitor event setup, execution, and activations in compliance with applicable rules, legislation, and policies;\n* Interface with suppliers, partners, and internal and external stakeholders to ensure activities are executed as expected;\n* Collaborate with coordination to develop departmental event support materials to guide teams involved in execution;\n* Prepare post-event reports to evaluate performance;\n\n \n\n**Requirements and Qualifications** \n\n* Bachelor’s degree completed in Advertising and Public Relations, Communications, Marketing, or related fields;\n* Experience in the events field;\n* Experience in brand activation and live marketing initiatives;\n* Computer skills – Intermediate level;\n* MS Office suite;\n* Proficiency with formulas to automate spreadsheet filling;\n* Data analysis and manipulation to generate actionable insights. The following will be considered advantageous:\n* Ongoing postgraduate studies in Events, Marketing, Merchandising, Project Management, or related fields;\n* Experience in marketing campaign planning, strategic planning, and media planning.\n\n **Other Requirements:**\n\n* Willingness to travel;\n* Driver’s license category B.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A balanced horizontal and vertical organizational structure—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Daycare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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