**Responsibilities** * Coordinate daily restaurant operations in the dining room and kitchen * Deliver superior service and maximize customer satisfaction * Respond efficiently and accurately to customer complaints * Regularly analyze product quality and research new suppliers * Organize and supervise shifts and schedules * Evaluate team performance and provide feedback to improve productivity * Forecast future needs for products, kitchen utensils, and cleaning supplies * Ensure compliance with health and safety regulations * Manage the restaurant’s positive image and suggest ways to enhance it * Control operational costs and identify measures to reduce waste * Promote the brand within the local community through word\-of\-mouth and restaurant events * Recommend strategies to reach a broader audience (e.g., discounts and social media advertising) * Train new and current employees on proper customer service practices * Implement policies and protocols to sustain the restaurant’s future operations **Requirements** * Proven professional experience as Restaurant Manager, General Manager, or similar role * Proven experience in customer service as a manager * Strong leadership, motivational, and interpersonal skills Job type: Full\-time CLT Salary: Starting at R$2\.500,00 per month Benefits: * Free parking * Meal allowance * Transportation allowance Education: * High school diploma (Required) Experience: * Management (Required) * Leadership (Required) Work location: On\-site