Description
Job Summary:
IT Analyst for corporate management, ensuring proper system operation and user support, with a focus on maintenance and technical assistance.
Key Highlights:
1. On-site and remote technical support
2. Preventive and corrective hardware and software maintenance
3. Support for internal IT projects and requests
We are seeking an **IT Analyst** to manage corporate operations, ensuring smooth system functionality and user support.
Main Responsibilities:
Respond to and resolve technical support tickets (on-site and remotely)
Install and configure equipment (computers, printers, scanners, etc.)
Perform preventive and corrective hardware and software maintenance
Assist with email, network, Wi-Fi, and system access configuration
Support equipment and license inventory management
Update operating systems and software as instructed
Monitor and ensure network and connectivity functionality
Create and manage user access to company systems
Support the IT team in internal projects and requests
Log and update information in ticketing systems
Provide support for internal system and ERP installation and usage
Conduct functionality tests and provide user guidance after service delivery
Requirements:
* Experience with **ERP (Whintor preferred)**.
* Knowledge of **networks, servers, and user support**.
Employment Type: Full-time CLT
Salary: R$3.500,00 - R$5.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site