Scheduling Consultant (Exchanges)

Description

Job Summary: Ituran, a world-renowned company in technology and urban mobility, is seeking a Customer Service Consultant (Exchanges) to handle inbound and outbound customer interactions and record incidents. Key Highlights: 1. A leader in technology and urban mobility. 2. Values of trust, empathy, innovation, and integrity. 3. A welcoming work environment focused on development. With **over 24 years of presence in Brazil, Ituran is a world-leading company** **in technology, advanced telematics, and urban mobility**. Our purpose is to deliver comfort, peace of mind, security, and inclusion through technological solutions. **Trust, empathy, delight, engagement, innovation, and integrity are embedded in our DNA.** These are the **Core Values** that motivate us daily to transform the lives of our employees and customers. To help us build a safer world, we are looking for a **Customer Service Consultant (Exchanges).** **Responsibilities and Duties** What does this professional do? They will be responsible for: * Providing inbound and outbound customer service for various exchange-related requests; * Fully recording incidents in the system; * Sending and receiving e\-mails and coordinating communications across various departments within the company to ensure and maintain the best possible relationship between the company and its customers. **Requirements and Qualifications** * Completed high school education; * Basic knowledge of Microsoft Office suite; * Availability to work from Monday to Saturday. **Additional Information** **Our Benefits:** * Competitive salary * Meal Allowance or Food Voucher * Transportation Voucher * Medical Assistance (private room accommodation) * Healthtech Platform \- Dr. Alper * Dental Plan * Pharmacy Allowance * TotalPass: Gym network partnership * Study Assistance (certain rules apply to request this benefit, OK!?) * Career Development Opportunities: online learning and corporate education programs. * Partnerships with educational institutions offering course discounts * Quality of Life Program \- Qualituran **Join the Ituran Team** ---------------------------- We recognize that all innovation can only be driven by people. Thus, to enable continuous innovation, we offer a welcoming, friendly, and peaceful work environment—because we believe that only in a safe space can we think outside the box and pursue new discoveries. Watch the video to learn more about what shapes our culture and our way of being. If this resonates with you, explore our open positions below and join this journey! Ituran: Technology Driven by People.