Mairipora Management6 Job Listings

In this position, you will monitor communication links of ATMs, effectively resolving issues by performing various tests on routers and providing support to field technicians. **Responsibilities:** * Guide and support field technicians to resolve ATM communication issues; * Perform various tests on routers to ensure proper functioning of communication links; * Manage service tickets with external vendors, including opening, assigning to technicians, and closing, while observing prioritization and SLA compliance; * Interact with internal departments to ensure process agility and resolution within SLA; * Maintain high levels of circuit performance/availability through proactive management and monitoring of quality indicators; * Ability to assess needs and engage other responsible departments, escalating issues beyond the scope of the area for resolution; * Analyze root causes of recurring incidents and causes of availability degradation; * Continuously evaluate improvements in departmental processes, benchmarking against other areas to optimize processes and increase team productivity. Requirements: * Currently pursuing a Bachelor’s degree, from the first semester onward, in Computer Networks and/or related higher education courses in Telecom/IT. * Practical knowledge of router, switch, and other network device configuration; * Knowledge of TCP/IP networks; * Knowledge of mobile networks (GPRS/EDGE/3G/4G). * Desired: CCNA – Cisco Certified Network Associate. **Additional Information:** * Remuneration: 2\.824,11 (CLT); * Benefits: Meal Allowance, Medical and Dental Assistance, Life Insurance; * Schedule: 8:00 AM to 5:00 PM; * Work Model: Hybrid (1 day per week at the office \- Alphaville).

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

R$2,824/month

Senior Engagement Manager , AWS Professional Services64991106420737121

Indeed

Senior Engagement Manager , AWS Professional Services

**DESCRIPTION** --------------- The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS\-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well\-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade\-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain\-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross\-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: * Leading and managing complex cloud migration and implementation projects * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes * Distilling customer needs into clear technical requirements and map them to business outcomes * Decomposing complex technical problems into actionable, deliverable solutions * Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture \- Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth \- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance \- We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of experience in cloud computing. * 5\+ Experience in project management of technical programs for Public Sector (Government) * Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience * Industry Business Knowledge * Able to communicate effectively in English, within technical and business settings **PREFERRED QUALIFICATIONS** ---------------------------- * AWS experience preferred * Project Management Professional (PMP) and/or AWS Certified Solutions Architect \- Associate * Strong understanding of AWS services, architectures, and best practices * Experience applying AWS frameworks like Well\-Architected and Cloud Adoption Framework * Proven ability to establish technical credibility with engineering teams and senior technical decision\-makers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

SAP Delivery Manager - AMS (1)64986381456899122

Indeed

SAP Delivery Manager - AMS (1)

Description: What are we looking for? We are seeking an experienced Delivery Manager to join our team and oversee the end-to-end delivery of AMS services for one of our clients—a German multinational and global leader in enterprise resource planning (ERP) software. As a Delivery Manager, you will be the key player in managing Application Management Services (AMS), ensuring excellence in service delivery, customer satisfaction, and strategic alignment with project objectives. Your role will be critical as the bridge between the client and our technical team, guaranteeing quality, optimizing processes, and driving continuous improvement in system support and maintenance operations. Key Responsibilities: * End-to-end management of AMS contracts, monitoring performance, KPIs, and strict adherence to Service Level Agreements (SLAs). * Leadership of multidisciplinary technical teams, orchestrating corrective, evolutionary, and preventive support activities across SAP and non-SAP environments. * Acting as the primary point of contact and main interface between the client and the technical team, leading governance meetings and delivering executive status reports. * Successfully executing transition and stabilization plans for new AMS contracts. * Ensuring on-time, on-scope, and high-quality deliveries, while proposing continuous improvements to optimize processes and reduce incidents. * Supporting team capacity management, demand prioritization, and release planning. * Identifying and proposing opportunities for technological enhancement and evolution within the client’s environment. * Supporting audit and compliance processes, ensuring adherence to internal and external standards. * Communicating effectively with stakeholders in English and Spanish to meet the needs of global projects. Requirements: * Solid experience managing AMS contracts, preferably in SAP environments. * Proven experience leading technical teams, managing SLAs, and governing IT contracts. * Experience in digital transformation projects and, ideally, in migrations to SAP S/4HANA. * Ability to operate effectively in multicultural contexts and with geographically distributed teams. * Analytical profile with strong results orientation and customer satisfaction focus. * Excellent communication, negotiation, and conflict management skills. * Completed undergraduate degree in Information Technology, Engineering, Business Administration, or related fields. * Fluency in English and Spanish (spoken and written) is mandatory for this position. Preferred Qualifications: * ITIL v3 or higher certification. * Experience with agile methodologies (Scrum, Kanban). * Prior experience working with global technology consulting firms. Location: Hybrid: 2 days per week in São Paulo/SP or São Leopoldo/RS (based on your location). Why build your career at Meta? We offer autonomy, clear goals, and a dynamic, challenging environment where professionals have the opportunity to engage with diverse technologies, participate in all types of projects, bring forward new ideas, and work from anywhere in Brazil—and why not, the world. Additionally, we are ranked among the best companies to work for in Brazil by Great Place to Work and among the top 10 fastest-growing companies in the country for three consecutive years, according to the Informática Hoje Yearbook. What are our values? * We are people serving people. * We think and act like owners. * We have a drive for performance. * We grow and learn together. * We pursue excellence and simplicity. * Innovation and creativity are in our DNA. All individuals are welcome, regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or related factors. We want you to grow with us in an inclusive, welcoming environment full of opportunities. Do you identify with this? Then, #JoinMeta! 2601010046291893380

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Operations Manager (2)

Description: What are we looking for? We are seeking a strategic Operations Manager to lead teams and projects for key clients in Brazil and internationally, with solid experience in IT operations, combining expertise in agile methodologies and ITIL to ensure excellence in service delivery and portfolio management. We value the ability to engage multidisciplinary teams and negotiate with stakeholders, aligning operational efficiency with our global consulting strategy. Key Responsibilities: Establish and ensure achievement of project objectives; Develop schedules, lead meetings, monitor scope, deadlines, and critical priorities; Ensure the required team composition for the project, analyzing desired profiles and participating in the selection process with the responsible department; Support business areas in understanding the company’s data handling practices and data flows; Conduct alignment and guideline meetings with the client; Organize data and generate reports to support decision-making; Negotiate deadlines and deliverables; Be accountable for open-scope projects; Translate strategies and information to the support team. Requirements: Academic degree in Information Systems or related fields; Experience in service/project portfolio management, definition and monitoring of SLAs, KPIs, and OKRs; Knowledge of ITIL/ITSM (IT Service Management); Familiarity with agile methodologies (Scrum, Kanban, SAFe), traditional frameworks (PMBOK, COBIT), and ability to apply productivity and quality metrics to technology teams; Experience managing operational costs, margins, profitability, outsourcing contracts, software factories, and IT vendors; Experience in audits, compliance with LGPD, ISO 27001, applicable regulations, operational risk management, and service continuity; Proficiency in project management tools (Jira, Trello, MS Project), service monitoring tools (ServiceNow, Zabbix, Dynatrace), and ERP/CRM systems. Preferred Qualifications: Location: São Paulo (Hybrid – 3 days/week) Why build your career at Meta? We offer autonomy, clear goals, and a dynamic and challenging environment where professionals have the opportunity to interact with diverse technologies, participate in all types of projects, bring new ideas, and work from anywhere in Brazil—and why not?—the world. Additionally, we are one of the best companies to work for in Brazil according to Great Place to Work, and one of the 10 fastest-growing companies in the country for three consecutive years, as reported by the Informática Hoje Annual Report. What are our values? * We are people serving people * We think and act like owners * We have a drive for performance * We grow and learn together * We pursue excellence and simplicity * Innovation and creativity are in our DNA All individuals are welcome regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or similar factors. We want you to grow with us in an inclusive, welcoming environment full of opportunities. Do you identify with this? Then, #JoinMeta! 2601010046291872407

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Cloud Infrastructure Specialist64985817102209124

Indeed

Cloud Infrastructure Specialist

Description: Work closely with Cloud operations, focusing on driving customer and product success by ensuring the support and evolution of robust, efficient, and business-challenge-aligned processes. Responsibilities and Assignments * Responsible for administration, support, and evolution of the ITSM tool, with focus on governance, integrations, and continuous process improvement. * Administer BMC Helix ITSM, including Helix Digital Workplace, Helix Dashboards, Helix GPT, BMC Smart CMDB, and Atrium CMDB. * Develop and administer jobs, manage asset synchronization, reconciliation rules, and TPLs. * Support the configuration and process governance team. * Perform configurations and service development within the tool. * Implement ITSM integrations with incident, problem, change, and event management processes, as well as external monitoring tools. * Work with APIs and integrations via Webhook, REST, and SOAP to connect BMC Helix with other solutions. * Manage access profiles and permissions. * Develop management reports and dashboards. * Perform customizations on the BMC ARSystem platform. * Execute troubleshooting and advanced support activities. * Participate in the SaaS environment patching cycle. * Administer infrastructure (Linux, Windows Server, Containers, and SQL). * Conduct training and guidance on the tool for end users and technical teams. Requirements and Qualifications * Completed undergraduate degree. * Intermediate or advanced English proficiency (mandatory). * Knowledge of ITSM and IT service management. Certifications: ITIL v3 or ITIL 4 Foundation. ISO 20000:2018. ISO 27000:2018. Scrum Fundamentals. 2512310202491938657

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Telecom Technician I - Third Party64985817086082125

Indeed

Telecom Technician I - Third Party

Description: Education: Currently enrolled in an undergraduate program, starting from the first semester, in Computer Networks and/or other undergraduate programs related to Telecom/IT. Training/Certifications: Intermediate Office Suite Knowledge: * Practical knowledge of configuring routers, switches, and other network elements; * Knowledge of TCP/IP networks; * Knowledge of mobile networks (GPRS/EDGE/3G/4G). * Training/Certifications * CCNA Cisco Certified Network Associate 1. Guide and support field technicians to resolve communication issues affecting ATMs; 2. Perform various tests on CPE (Customer Premises Equipment) routers to ensure proper operation of communication links; 3. Manage service tickets with external vendors, including ticket opening, assignment to technicians, and closure, while observing prioritization and SLA requirements; 4. Interact with internal departments to ensure process agility and resolution within SLA; 5. Maintain high levels of circuit performance/availability through proactive management and monitoring of quality indicators; 6. Ability to assess needs and involve other responsible departments, escalating issues beyond the department’s scope for resolution; 7. Analyze root causes of recurring incidents and causes of availability degradation; 8. Continuously evaluate improvements in departmental processes, benchmarking against other departments to optimize processes and increase team productivity. 2512310202491938723

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Descripción: * Título universitario completo en Gestión de Proyectos, Administración, Ingeniería de Producción o áreas afines; * Capacidad para traducir las necesidades de los clientes en soluciones técnicas; * Experiencia actuando como puente entre las áreas de negocio y los equipos de tecnología; * Buena comunicación para mantener informados a los interesados sobre el avance de los proyectos; * Conocimientos en herramientas de gestión de proyectos o metodologías ágiles; * Capacidad para presentar soluciones de forma clara, utilizando recursos visuales como presentaciones o demostraciones en entornos de aceptación; * Acceso fácil a la región de Mogi das Cruzes \- SP. * Comprender con el cliente solicitante las necesidades; * Tras comprender los requisitos, informar al equipo de TI, evaluar si ya existe alguna solución disponible e integrarla con la nueva demanda, ofreciendo sugerencias; * Actuar como facilitador, comprendiendo la necesidad y contribuyendo a definir el mejor cronograma; * Mantener al cliente siempre informado sobre los pasos del proyecto solicitado, garantizando su satisfacción; * Asegurar que la canalización de proyectos se mantenga continuamente abastecida con nuevas demandas; * Demostrar al cliente cómo funcionará el producto, garantizando que la aplicación cumpla con las expectativas; 2512310202491938794

Rua Otto Unger, 68 - Centro, Mogi das Cruzes - SP, 08780-090, Brazil

Negotiable Salary

Senior Application Manager SAP COE Global S/4HANA64985816975234127

Indeed

Senior Application Manager SAP COE Global S/4HANA

Description: * Bachelor's degree in Engineering, Information Systems, Computer Science or related fields. * 10+ years of experience in SAP architecture, with focus on S/4HANA and BTP. * Fluent English (mandatory); Spanish desirable. * SAP/non-SAP integrations (CPI/API), Fiori/UI5, and cloud architecture (AWS, Azure, GCP). * Knowledge of corporate data (Data Lake, ETL). * Experience with global S/4HANA rollouts and migrations. * Experience with IT Operations and security (sizing, performance tuning, hardening, compliance). * Postgraduate degree or MBA in IT Management, Solution Architecture or similar (preferred). * SAP certifications (S/4HANA, BTP), TOGAF and/or Cloud Architecture (valued). * Proactivity and solution orientation. * Technically lead the Global S/4HANA COE, ensuring standardization and evolution of the SAP ecosystem. * Align the systems team with Corporate Architecture, applying and maintaining technological standards from DEV to PRD. * Collaborate with IT Operations and CyberSec to ensure performance, sizing and technical compliance. * Act as technical partner for projects and new initiatives, providing architectural expertise and technological integrity. * Serve as a full member of systems squads, focusing on cross-tech technical expertise (SAP, middleware, cloud, data). * Conduct technical reviews and ensure all SAP solutions comply with global standards. * Support project leaders and teams in adopting new solutions and technologies (SAP and non-SAP). * Mentor technical teams, promoting excellence and dissemination of best practices across the Global COE. 2512310202491894252

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Technology Manager | São Paulo SP64985816925057128

Indeed

Technology Manager | São Paulo SP

Description: W1 is seeking a Technology Manager to lead Business Units (BUs) focused on Mobile and Apps products, ensuring alignment between strategy, technical execution, and business objectives. The position requires strong leadership of multidisciplinary teams, technical decision-making, and experience in highly complex environments—particularly in the financial market. Responsibilities: * Lead technology BUs focused on Mobile and application products, ensuring deliveries aligned with business strategy. * Manage development teams, ensuring technical quality, deadlines, and continuous product evolution. * Participate in defining technical direction, architecture, and best practices for Mobile applications. * Ensure integration among Product, Design, QA, and other stakeholders. * Monitor performance, quality, and delivery efficiency metrics. * Operate in regulated environments, ensuring compliance with security, governance, and regulatory requirements. Requirements: * Extensive experience leading BUs or technology teams focused on Mobile and Apps. * Practical experience with technologies such as Flutter and React. * Experience working in financial market companies or highly regulated environments. * Strategic and technical capability, with strong communication skills and team leadership ability. Differentiators: * Experience with scalable mobile application architecture. * Experience with digital financial products. * Experience in fast-growing environments or technological transformation initiatives. Work location: Hybrid model — Office in São Paulo SP Learn more about W1: w1\.com.br/w1\-consultoria Join us and build your career with the W1 Team! 2512310202491939606

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Sales Executive (Data Center Infrastructure)64969724207490129

Indeed

Senior Sales Executive (Data Center Infrastructure)

Description: For this position, the following are required: * Bachelor's degree in Engineering, Business Administration, Economics, or related fields. * Proven experience in B2B sales and account management. Advantages: * Technical certifications (Uptime, ITIL, PMP, NR10/35 understanding). * Knowledge of the full lifecycle of critical facilities. * Prior experience with system integrators, manufacturers, or service providers for Data Centers. * Active network of relationships within the industry. Knowledge, experience, and skills: * Data Center infrastructure (power, cooling, UPS, racks, physical security, and monitoring). * Knowledge of standards and best practices (TIA-942, ABNT 15247, operational practices). * Familiarity with operation and maintenance (O&M) services, assisted operations, upgrades, and retrofitting. * Strong communication skills, consultative mindset, and ability to translate technical aspects into business value. * Excellent relationship-building skills with decision-makers (C-Level, Procurement, Engineering, IT, Facilities). * Goal-oriented profile, organized, with focus on revenue expansion. We uphold respect for diversity throughout our selection processes and working relationships. We value diversity and strive to promote inclusion across our company. For this reason, we encourage applications from talents representing diversity in gender, ethnicity, sexual orientation, disabilities, age, background, and culture. #TogetherWeAreMoreGreen. We are seeking a Senior Sales Executive to perform the following activities: * Identify, map, and engage potential customers (new logos). * Develop market-entry strategies and commercial acceleration initiatives. * Lead technical and commercial meetings jointly with engineering teams. * Prepare complex proposals and lead medium- and large-scale negotiations. * Monitor market trends, competition, and opportunities in the sector (Data Center, Critical Power, Mission-Critical, Facilities). * Manage complex sales cycles lasting between 6 and 18 months. * Manage sales pipeline, forecasts, and performance indicators. * Establish and nurture strategic relationships with key decision-makers. 2512300202491891091

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Sales Executive - (Data Center Infrastructure)649697241921291210

Indeed

Senior Sales Executive - (Data Center Infrastructure)

Description: For this position, the following are required: * Bachelor's degree in Engineering, Administration, Economics or related fields. * Proven experience in B2B sales and account management. Advantages: * Technical certifications (Uptime, ITIL, PMP, NR10/35 understanding). * Knowledge of the full lifecycle of critical facilities. * Prior experience with system integrators, manufacturers, or service providers for Data Centers. * Active network of relationships within the sector. Knowledge, experience and skills: * Data Center infrastructure (power, cooling, UPS, racks, physical security and monitoring). * Knowledge of standards and best practices (TIA-942, ABNT 15247, operational practices). * Familiarity with operations and maintenance (O&M) services, assisted operations, upgrades and retrofitting. * Ability to communicate clearly, adopt a consultative mindset, and translate technical aspects into business value. * Excellent relationship-building skills with decision-makers (C-Level, Procurement, Engineering, IT, Facilities). * Goal-oriented profile, organized and focused on revenue expansion. We uphold respect for plurality throughout our selection processes and working relationships. We value diversity and strive to promote inclusion across our company. For this reason, we encourage applications from talents representing diversity in gender, ethnicity, sexual orientation, disabilities, age, background and culture. #TogetherWeAreMoreGreen. We are seeking a Senior Sales Executive to perform the following activities: * Maintain close, consultative relationships with the current customer base. * Identify opportunities to increase share-of-wallet (upsell and cross-sell). * Ensure customer satisfaction, recurrence and retention by understanding their needs, challenges and priorities. * Monitor deliveries, SLAs and performance of contracted services. * Mediate conflicts, align expectations and strengthen commercial relationships. * Develop strategic account planning (Account Plan). * Monitor churn risks, commercial opportunities and revenue growth. * Collaborate with technical and operations teams to ensure excellence in customer experience. 2512300202491891090

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

CLOUD INFRASTRUCTURE SPECIALIST I649697242712341211

Indeed

CLOUD INFRASTRUCTURE SPECIALIST I

**Description** Work collaboratively with Cloud operations, focusing on driving customer and product success while ensuring the sustainability and evolution of robust, efficient, and business-challenge-aligned processes. **Responsibilities and Duties** Responsible for administration, support, and evolution of the ITSM tool, with emphasis on governance, integrations, and continuous process improvement. Administer **BMC Helix ITSM**, including Helix Digital Workplace, Helix Dashboards, Helix GPT, BMC Smart CMDB, and Atrium CMDB. Develop and administer jobs, manage asset synchronization, reconciliation rules, and TPLs. Support the configuration and process governance team. Perform configurations and service development within the tool. Implement ITSM integrations with incident, problem, change, event management processes, and external monitoring tools. Work with APIs and integrations via Webhook, REST, and SOAP to connect BMC Helix with other solutions. Manage access profiles and permissions. Develop management reports and dashboards. Perform customizations on the BMC ARSystem platform. Carry out troubleshooting and advanced support activities. Participate in the SaaS environment patching cycle. Administer infrastructure (Linux, Windows Server, Containers, and SQL). Deliver training and guidance on the tool for end users and technical teams. **Requirements and Qualifications** Completed undergraduate degree. Intermediate or advanced English proficiency (mandatory). Knowledge of ITSM and IT service management. **Certifications:** ITIL v3 or ITIL 4 Foundation. ISO 20000:2018\. ISO 27000:2018\. Scrum Fundamentals.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Technical Leader - BSS Sales and Customer Service649697242397451212

Indeed

Technical Leader - BSS Sales and Customer Service

Description: We are looking for someone who:* Thinks and acts from the customer's perspective. Demonstrates interest and curiosity to understand customers, their behaviors and preferences in order to meet and exceed their expectations; * Shows a permanent commitment to learning, teaching and developing, contributing to a relaxed, respectful and collaborative environment, encouraging diversity; * Is flexible enough to break away from existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental and social interests. To join our team, it is essential: * Completed Bachelor’s degree in Computer Science or related fields; * Solid knowledge of BSS solutions, preferably SALES and CUSTOMER SERVICE systems; * Extensive knowledge of programming languages JAVA and/or VB; * Solid knowledge of database development using PL/SQL. It is a plus:* Familiarity with sales/customer service tools such as SALESFORCE and NETSALES. What awaits you on a daily basis:* Lead BSS vendors to develop and implement IT strategies for system and solution evolution; * Consolidate BSS, constantly seeking innovative, cross-segment solutions with high reusability, scalability and resilience; * Lead integration initiatives between BSS and other IT systems, such as OSS and sales platforms; * Collaborate with commercial areas to understand enterprise customers’ needs and translate those requirements into viable solutions; * Manage vendors and partners, negotiating contracts and monitoring service and technology deliveries; * Communicate effectively, clearly and efficiently with IT and Business peers and superiors regarding project status and results under the area’s management; * Ensure evolution, improvement and defect resolution alongside agile squads; * Work closely with business areas and understand their needs. 2512300202491890792

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Marketing and Projects Specialist - (São Paulo/SP)649697242234911213

Indeed

Marketing and Projects Specialist - (São Paulo/SP)

Description: You must have: * Completed undergraduate degree in Communications, Marketing, Business Administration, Engineering, or related fields; * Experience in CRM, Customer Communication, or CX in medium- or large-sized companies (preferably in Telecom, Services, or Retail); * Experience managing multichannel campaigns (e-mail, SMS, WhatsApp, push, IVR, dialer); * Knowledge of marketing automation or CRM platforms (Salesforce, RD, Adobe Campaign, etc.); * Familiarity with Power BI, Advanced Excel, and SQL for performance analysis; * Analytical and strategic mindset, with the ability to translate data into communication decisions; * Ability to manage multiple demands and orchestrate cross-functional collaboration; * Performance- and customer experience-oriented reasoning; * Skill in balancing brand strategy with measurable results. Additional differentiators: * Strong communication and cross-functional influence with Marketing, CX, IT, Customer Service, and Sales teams; * Experience managing channel budgets and capacity is desirable; * Familiarity with performance analysis and conversion funnels; Your responsibilities here will include: * Structuring and managing the communications and campaign calendar (weekly and monthly), scheduling deliveries according to channel capacity (e-mail, SMS, WhatsApp, push, dialer, and others); * Monitoring budget and sending capacity, ensuring efficient prioritization and investment optimization; * Acting as the focal point between requesting areas and CRM operations, receiving, prioritizing, and validating campaign and communication requests; * Ensuring language standardization, brand identity, and tone of voice across all communications (inbound and outbound), aligned with brand guidelines and experience principles; * Coordinating Commercial and Relationship Campaigns, from briefing through execution and performance measurement; * Supporting the creation and rollout of scripts, communication sequences, and multichannel workflows, considering customer journeys and objectives per action (sales, retention, information, relationship); * Analyzing campaign performance and results, evaluating the conversion funnel (mailing, interaction, engagement, response, transaction, and/or human contact); * Generating insights for continuous improvement, identifying optimal timing, channels, audiences, and formats for highest adherence and efficiency; * Supporting CX and BI teams in developing performance dashboards, consolidating KPIs for volume, delivery rate, conversion, engagement, and ROI; * Ensuring governance and compliance in customer communications, adhering to internal policies, LGPD, and best practices for consent; * Producing communication and relationship deliverables for strategic customer journey initiatives (new products, upgrades, service flows, institutional campaigns, etc.); * Structuring, monitoring, and optimizing automated communication sequences across all journey stages (activation, billing, relationship, retention, and post-service); * Implementing behavior-based, product-status-based, and system-event-based communication and relationship triggers; * Participating in defining and executing improvements to customer service systems, integrating digital and human channels; * Supporting Voice of Customer, Technical Journeys, Churn, Monitoring, Offers, and Campaigns teams, ensuring efficiency in projects that automate manual processes and contact triggers; * Working on process improvement projects focused on reducing customer effort (CES) and increasing operational efficiency; * Ensuring alignment between technical communication sequences (e.g., outages, maintenance, billing) and relationship communication sequences (e.g., birthdays, engagement, retention); * Actively participating in strategic CX and automation projects, from requirements gathering through validation and performance tracking; * Consolidating inputs and requests from business areas, prioritizing initiatives with the greatest impact on customer experience and value; 2512300202491890970

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Commercial Consultant

**Commercial Consultant – IT & Telecom** We are looking for a **Commercial Consultant** to work in the **IT & Telecom** segment, focusing on prospecting, customer relationship management, and business development. **Key Responsibilities** * Prospecting and managing a customer portfolio; * Identifying opportunities and presenting IT and Telecom solutions; * Leading commercial negotiations, from initial contact to closing; * Maintaining ongoing, strategic relationships with customers; * Performance driven by goals and key performance indicators. **Requirements** * **Commercial Experience:** Solid experience in sales and customer relationship management; * **Technical Knowledge:** Experience in the **Telecom and/or IT** segment; Basic knowledge of **Microsoft Office**; * **Location:** Reside in **São Paulo or metropolitan regions**; * **Behavioral Profile:** * Proactivity; * Teamwork; * Commitment and dedication to the company; * Clear, concise, and assertive commercial communication; * Negotiation skills; * Strong results orientation. **Benefits** * **Attractive commission**; * **Recurring commission**, based on active contracts. Job Type: Full-time, Permanent CLT Salary: R$3.000,00 per month Benefits: * Fuel allowance * Company mobile phone * Remote work * Meal voucher

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

R$3,000/month

Software Engineer (Java)649695962135051215

Indeed

Software Engineer (Java)

Country Brazil Working Schedule Full\-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 11\-Dec\-2025 Job ID 14139 ### **Description and Requirements** **Mid-Level Software Engineer** **Location: São Paulo, SP \- Brazil** **Work Arrangement: Hybrid** **Reports to: Tech Manager** **Travel: 0%** **The team you will join** You will join a team that develops, implements, and maintains a self-service application for MetLife’s partners and insurance agents. **The opportunity** Responsible for designing, developing, and deploying backend solutions for the Partner Portal—a critical platform used daily by insurance agents and partners. The role focuses on microservices architecture, modern DevOps practices, code quality, and observability. Proficiency in Java/Spring Boot backend development, alignment with engineering best practices, and effective collaboration within a team that values contributions and diverse perspectives are expected. **How you’ll help us build a confident future (key responsibilities)** * Develop solutions for the Partner Portal, an essential platform for insurance agents and partners; * Build new features using Java and Spring Boot; * Collaborate effectively with the team, contributing ideas and diverse perspectives to support the platform’s continuous evolution. **What you need to succeed (required qualifications)** * Bachelor’s degree in Computer Science, Software Engineering, or a related IT field, with knowledge of Java and Spring Boot and proven experience developing RESTful APIs and microservices. * Java and Spring Boot development for creating and maintaining APIs that constitute the Partner Portal—a critical platform for partners’ daily operations. * Application of DevOps practices—including continuous integration and deployment (CI/CD), monitoring, and observability—to ensure high availability and application performance. * Analytical ability to understand complex business requirements and translate them into scalable technical solutions, applying microservices architecture patterns. * Proactive collaboration and effective communication, contributing in an environment where diverse perspectives are valued and respected. **What could give you an edge (additional skills)** * Experience in microservices development and backend development * Docker and Kubernetes for application orchestration and containerization, React for web interface development, and Azure DevOps for implementing CI/CD pipelines that ensure continuous delivery of high-quality software. * Ability to work collaboratively and as part of a team, demonstrating strong skills in multidisciplinary teamwork and ownership of developed projects and solutions. * Agile and results-oriented mindset, with initiative to identify problems and propose innovative solutions within both technical and business contexts. **What we offer?** * Competitive salary; * Transportation allowance; * Meal voucher; * Food allowance; * Health insurance; * Dental insurance; * Life insurance; * Private pension plan; * Profit-sharing program; * Gympass; * Childcare/babysitting assistance **About MetLife** Recognized on Fortune magazine’s 2024 “World’s Most Admired Companies” list, as well as on Fortune’s 2024 “100 Best Companies to Work For®” list, MetLife—through its subsidiaries and affiliates—is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leadership positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple: to help our colleagues, customers, communities, and the world at large build a more confident future. United by purpose and guided by empathy, we are inspired to transform the next century of financial services. At MetLife, it’s \#AllTogetherPossible. Join us! MetLife is proud to be an equal opportunity employer committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. MetLife's policy is to ensure equal employment opportunity without any discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national or marital status, citizenship, or for any reason. ***Personal data provided and collected will be processed and stored by MetLife, including its subsidiaries and affiliates, or by third-party companies contracted by them, in Brazil or abroad, for purposes related to recruitment, selection and/or hiring process, in accordance with MetLife’s Privacy Notice available at*** ***www.metlife.com.br******.*** **Benefits We Offer** Our benefits are designed to support your holistic well-being, with programs covering physical and mental health, financial wellness, and family support. We offer health coverage for you and your family, dental care, life insurance, private pension, profit sharing, and extended parental leave. We also provide access to Gympass, transportation benefits, childcare assistance, on-site employee care benefits, and much more! **About MetLife** Recognized on Fortune magazine’s 2025 “World’s Most Admired Companies” list and on Seramount’s 2023 Global Inclusion Index, MetLife—through its subsidiaries and affiliates—is one of the world’s leading financial services companies, offering insurance, employee benefits, and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leadership positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple: to help our colleagues, customers, communities, and the world at large build a more confident future. United by purpose and guided by empathy, we are inspired to transform the next century of financial services. At MetLife, \#AllTogetherPossible. Join us! MetLife is proud to be an equal opportunity employer committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. MetLife's policy is to ensure equal employment opportunity without any discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national or marital status, citizenship, or for any reason.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

UX Strategist Designer Sr649695962464031216

Indeed

UX Strategist Designer Sr

With 28 years of experience in the Information Technology market, **MTP** is a multinational company with over 1,500 employees distributed across more than 11 locations worldwide, enabling us to foster professional growth and exchange. **MTP** is a leader in delivering IT services and solutions focused on *Quality Assurance*. We hold over 10 certifications, including *TMMI - Level 5*, the highest level in its category. Offering one of the broadest portfolios available, we deliver innovative and flexible solutions to help companies tackle their most complex challenges. We operate on projects in more than **21 countries**, including Germany, the United Kingdom, Japan, Sweden, South Korea, Mozambique, Guatemala, Argentina, Chile, Peru, among others. **Responsibilities and Duties** **Primary Purpose** Ensure that user experience becomes a strategic differentiator for the business, connecting user insights, corporate objectives, and product decisions into a coherent and scalable vision. **Key Responsibilities:** **Define and Evolve UX Strategy** * Translate business objectives and user needs into a clear experience vision. * Ensure alignment between product strategy and user experience. **Conduct Continuous Discovery** * Plan and execute qualitative and quantitative research to validate hypotheses and define experiments. * Conduct user interviews, usability testing, and behavioral data analysis. **Map Journeys and Identify Opportunities** * Create and maintain journey maps, flows, and decision frameworks. * Prioritize problems and opportunities based on impact for users and the business. **Orchestrate End-to-End Design** * Coordinate UX activities across the entire product lifecycle (discovery, ideation, prototyping, validation). * Ensure consistency across multiple products and platforms. **Facilitate Multidisciplinary Collaboration** * Work alongside Product Managers, engineers, and stakeholders to support informed decision-making. * Lead and facilitate co-creation and strategic alignment workshops. **Measure and Communicate Impact** * Define experience metrics (NPS, CSAT, Task Success). * Communicate insights and recommendations to stakeholders clearly and actionably. **Requirements and Qualifications** **Education:** Design, Social Communication, Marketing, UX Design, Digital Design, or related fields. **Experience:** * Proven track record as a UX Designer and/or Service Designer and Design Thinking practitioner. * Experience conducting user research and usability testing. * Management of multiple digital products within agile environments. * Fluent English. **Technical Skills:** * Design Thinking & Human-Centered Design. * Research methods (UX Research, A/B testing, Focus Groups, usability testing). * Analysis of metrics and behavioral data. * Prototyping tools (Figma, Sketch, XD). * Journey mapping and persona creation. **Behavioral Competencies:** * Systems thinking and strategic vision. * Clear communication and stakeholder influence. * Ability to facilitate decisions in ambiguous contexts. * Capacity to work within highly collaborative and multidisciplinary teams. **Differentiators:** * Experience with Continuous Discovery. * Knowledge of product metrics and frameworks such as Opportunity Solution Tree. * 5+ years designing digital products. * Experience in digital agriculture. **Additional Information** * Work Mode: Hybrid in São Paulo/SP. **Benefits:** * Health insurance. * Dental insurance. * Meal allowance. * Food voucher. * Mobility allowance. * Culture voucher. * Wellness allowance. * Education allowance. * Life insurance. * Childcare assistance. * Partner discounts. #### **About MTP** **MTP – Métodos e Tecnologia** is a Spanish multinational with 28 years of operation, present in over 21 countries, with offices in Brazil, Spain, and Mexico. We specialize in **Digital Business Assurance**, combining strategy, technology, and innovation to support large enterprises throughout their digital transformation journey. With over 80 active clients across Finance, Insurance, Telecom, Industry, Retail, Technology, and Energy sectors, we deliver solutions ensuring quality, security, and performance across the entire digital lifecycle. Our operational model rests on three fundamental pillars: active management, technical excellence, and continuous support—factors reflected in our **97% satisfaction rate** and **2.5% turnover**, a figure **75% lower than the average IT market rate**. #### **What We Do** We cover the full digital journey—from conception to operations—through five areas of specialization: * **Quality Assurance (QA):** Functional, service, performance, and security testing. * **Automation (AUT):** QAOps, Continuous Testing, RPA, and Data & TDM. * **Development Experience (DevX):** DevOps, DevSecOps, Agile Development, and ongoing support. * **Business Experience (BizX):** UX/UI, digital marketing, and customer experience. * **Data Intelligence (iData):** DataOps, Big Data, and Analytics. #### **How We Deliver** Our **core business** lies in the **MTP delivery models**, designed to adapt to each client’s technological maturity and objectives. * **Dedicated Professional Service:** Specialized professionals assigned exclusively to one project or client, fully managed by MTP. * **Closed Squad:** Complete, multidisciplinary teams operating under agile management and focused on innovation. * **Factory Model:** Scalable structure supporting multiple projects while guaranteeing quality and predictability. * **Fixed-Scope Projects:** Deliverables with defined budget, timeline, and requirements. * **Consulting:** Strategic and technical support for technological modernization and digital transformation. These models allow MTP to offer **flexible, customized, and sustainable solutions**, maintaining **predictability, productivity, and consistent results**. #### **Our Culture** At MTP, we believe in **designing today’s solutions for tomorrow’s challenges**. We foster a collaborative environment featuring **close mentorship, continuous development, and constant recognition**. Our commitment is to **people’s and deliverables’ evolution**, promoting balance between **performance and well-being**. Low turnover, trusted client relationships, and team stability reflect a strong, transparent, and results-oriented culture. #### **Our Certifications and Recognitions** We are proud to be a company recognized globally for **high standards in quality, security, and management**: * **Great Place to Work (GPTW):** Ranked among the *Best Companies to Work For* for six consecutive years. * **TMMi Level 5:** First company worldwide to achieve the highest maturity level. * **ISO 9001:2015:** First certified organization focused on test factories, software, and bodyshops. * **ISO/IEC 27001:2022:** Information Security Management System. * **ISO 14001:2015:** Environmental Management System. * **ISO 14064-3:2019:** Greenhouse Gas Verification. * **ISO/IEC 15504, 12207:2017, 20000-3:2019 and 17020:2012:** Software quality, lifecycle, and compliance standards. * **CMMI-DEV/3** and **ISTQB Silver Partner** (International Software Testing Qualifications Board). #### **Working at MTP** Joining MTP means being part of an environment that values **people, knowledge, and sustainable outcomes**. Here, every professional has space to learn, grow, and contribute to impactful projects, within a team that unites **solidity, innovation, and purpose**. Be part of the future! **\#WeAreMTP**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Automation Engineer649695961493781217

Indeed

Senior Automation Engineer

#### **About this position** * Act as technical leader in driving projects, continuous improvement initiatives and troubleshooting activities; * Analyze data and conditions of industrial systems, supporting technical and operational decision-making; * Demonstrate adaptability and dynamism in an industrial manufacturing environment undergoing constant evolution; * Ensure effective communication with internal areas (Process Engineering, Production, IT, Project Engineering and related areas) and external suppliers; * Ensure safety, reliability and compliance with technical standards, promoting risk mitigation; * Act proactively and strategically, aligning automation initiatives with corporate objectives; * Solve problems autonomously, ensuring operational continuity and high system availability. #### **What makes you a strong candidate** * Bachelor’s degree in Automation and Control Engineering, Electrical Engineering, Electronics, Mechatronics or related fields; * Solid and mandatory knowledge of industrial control systems; * Proven experience with the Siemens PCS7 platform; * Experience in chemical industrial environments, working with DCS, dedicated PLCs and critical control systems; * Experience in implementing, maintaining and tuning control logic to optimize production processes; * Experience with data management and integration software, including MES systems, for analysis and continuous improvement; * Familiarity with industrial cybersecurity practices; * Advanced English proficiency, with ability to communicate effectively with regional and global teams. #### **Some advantages of joining Henkel** * Global wellness standards with health and preventive care programs * Gender-neutral parental leave for a minimum of 8 weeks * Employee Stock Purchase Plan with voluntary investment and matching Henkel shares At Henkel, we come from a wide range of backgrounds, perspectives and life experiences. We believe that the uniqueness of every employee is our strength. Join our team and add your uniqueness! We welcome all applications regardless of gender, origin, culture, religion, sexual orientation, disability and generation.

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Negotiable Salary

Indeed

20103-Project Manager

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what is possible, and if you believe putting the customer first is the key to success, then you are in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you are ready to join a company that believes talent is the key to success, send us your resume and join our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Come be a Hit!** **Responsibilities and duties** * Validate contracted services against the contractual scope; * Be responsible for defining and governing procedures, workflows, roles, and responsibilities of key personnel alongside the client; * Monitor integration and alignment across departments in ongoing projects. **Requirements and qualifications** **Required requirements** * Completed undergraduate degree; * Experience in IT Infrastructure; * Proficiency in the PMI Waterfall Project Management Framework; * Proficiency in ITIL best practices; * Proficiency in Agile frameworks for project management; * Experience in creating and continuously updating schedules; * Knowledge of MS Excel, PowerPoint, and Project; * Experience in project transition and implementation, including exposure to mission-critical and high-availability environments; * Development of Project Management Plans covering all knowledge areas, using Microsoft Project. **Desirable requirements** * Certifications in project management; * Knowledge of project methodologies such as AGILE/PMBOK; * Knowledge of metrics and KPIs. **Additional information** Want to learn about all our open positions? Visit our page: Hitss – Work With Us https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, gender equity, and racial/ethnic diversity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized skills, our 5,000 employees are committed to making the new happen every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

20104-Project Manager

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guide. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We’re eager to meet you and jointly drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and duties** * Validate contracted services against the contractual scope; * Be responsible for defining and governing procedures, workflows, roles, and responsibilities of key personnel with the client; * Monitor integration and alignment among departments in ongoing projects. **Requirements and qualifications** **Required requirements** * Bachelor’s degree completed; * Experience in IT Infrastructure; * Proficiency in the Waterfall Project Management Framework – PMI; * Proficiency in ITIL best practices; * Proficiency in Agile frameworks for project management; * Experience in creating and continuously updating schedules; * Knowledge of MS Excel, PowerPoint, and Project; * Experience in project transition and implementation, including hands-on experience in mission-critical and high-availability environments; * Development of Project Management Plans covering all knowledge areas, using Microsoft Project. **Desirable requirements** * Project management certifications; * Knowledge of project methodologies such as AGILE/PMBOK; * Knowledge of metrics and KPIs. **Additional information** Want to see all our open positions? Visit our page: Hitss – Work With Us https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, gender equity, and racial/ethnic equity.** HITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Technical Leader – Cyber War Exercises Squad649695961329941220

Indeed

Technical Leader – Cyber War Exercises Squad

**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking and insurance services, we contribute to people’s aspirations and the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Cyber Security team? We are dedicated to protecting our assets, information, and employees. We proactively identify and mitigate risks, respond rapidly to incidents, and foster a security culture across the entire organization. Our commitment is to the integrity, confidentiality, and availability of corporate resources, ensuring business continuity and our customers’ trust. Work model: Hybrid – 3 days on-site Location: Osasco-SP, Curitiba-PR, Uberlândia-MG, Rio de Janeiro-RJ, or Recife-PE. **What will your day-to-day look like?** As Technical Leader – Cyber War Exercises Squad, you will manage Intelligence, and your main activities will include: * Coordinating exercises focused on critical assets and organizational resilience. * Developing realistic scenarios simulating attacker actions and challenging decisions. * Ensuring participation of key stakeholders, including executives and technical teams. * Conducting cyber war gaming and tabletop exercises to assess readiness against threats. * Testing continuity of critical services during crisis scenarios, validating impact tolerances. * Introducing simulated failures (IT outages, cyberattacks) to evaluate response effectiveness. * Identifying gaps in response plans, responsibilities, and communication strategies. * Producing independent reports with evidence and ensuring lessons learned are incorporated into frameworks and playbooks. * Ensuring exercises align with regulations such as DORA and global standards. * Performing regular tests to validate the effectiveness of implemented solutions and processes. **Requirements and Qualifications** What do you need to have or know? * Experience in planning and executing cyber crisis exercises (war gaming, tabletop). * Knowledge of resilience and continuity frameworks (NIST CSF, ISO 22301, DORA). * Familiarity with risk management, corporate governance, and regulatory compliance. * Ability to design realistic scenarios and conduct independent assessments. * Experience in complex and critical corporate environments. It will be a differentiator if you have: * Certifications such as CISM, CISSP, ISO 22301, or related to resilience and continuity. * Experience with global regulations (DORA, GDPR, etc.). * Hands-on experience in Cyber Resilience projects and operational impact testing. **What We Offer** At Bradesco, we value health and wellbeing, offering an extensive portfolio of benefits to all our employees: * PLR or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Meal Allowance * Food Voucher * 13th Food Basket * Total Pass * Commuter Benefit (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: health, wellbeing, and quality-of-life initiative * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions on various products and services * Daycare or Nanny Assistance * Extended Paternity Leave: 20 days * Maternity Leave: 180 days, with supportive care throughout pregnancy and postpartum

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Technology Manager | São Paulo – SP649695958613791221

Indeed

Technology Manager | São Paulo – SP

W1 is seeking a Technology Manager to lead business units (BUs) focused on Mobile and Apps products, ensuring alignment between strategy, technical execution, and business objectives. The role requires strong leadership of multidisciplinary teams, technical decision-making, and experience in highly complex environments—particularly within the financial sector. **Responsibilities:** * Lead technology BUs focused on Mobile and application products, ensuring deliveries aligned with business strategy. * Manage development teams, ensuring technical quality, deadlines, and continuous product evolution. * Contribute to defining technical direction, architecture, and best practices for Mobile applications. * Ensure integration among Product, Design, QA, and other stakeholders. * Monitor performance, quality, and delivery efficiency metrics. Work in regulated environments, ensuring compliance with security, governance, and regulatory requirements. * **Requirements:** * Extensive experience leading BUs or technology teams focused on Mobile and Apps. * Practical experience with technologies such as Flutter and React. * Experience working in financial market companies or highly regulated environments. Strategic and technical capability, with strong communication skills and team leadership ability. * **Preferred Qualifications:** * Experience with scalable Mobile application architecture. * Experience with digital financial products. Experience in fast-growing or technology transformation environments. * **Work Location:** Hybrid model – Office in São Paulo – SP Learn more about W1: w1\.com.br/w1\-consultoria **Join W1 and build your career with the W1 Team!**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

IT Services Operations Supervisor649695959531531222

Indeed

IT Services Operations Supervisor

**Opportunity at Positivo S\+ \| Senior IT Supervisor (IAM \& Governance)** --------------------------------------------------------------------------- **Location:** Barueri/SP (Alphaville) — On-site **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m. We are looking for a **Senior IT Operations Supervisor** to lead our **Identity and Access Management (IAM)** and Quality fronts. If you have solid experience in information security, compliance, and managing large technical teams, join us in a robust and strategic project! ### **Key Responsibilities:** * **Team Leadership:** Supervise and guide Access Management and Quality teams (approx. 42 people), promoting continuous development and feedback. * **Access Governance:** Ensure provisioning, periodic access reviews, and compliance with security policies, segregation of duties (SoD), and regulatory requirements. * **Strategic Interface:** Serve as the focal point between Information Security, Audit, business units, and stakeholders. * **Performance Metrics Management:** Rigorously monitor SLAs, productivity KPIs, and operational quality metrics. * **Continuous Improvement:** Support process standardization, internal control execution, and reduction of operational risks. ### **Mandatory Requirements:** * **IAM Experience:** Minimum 2 years in Access Management, IAM, or Information Security. * **Leadership:** Proven experience leading large-scale operational and technical teams. * **Technical Knowledge:** Proficiency in **RBAC, MFA, SSO**, access reviews, and risk matrix (SoD). * **Education:** Bachelor’s degree completed. ### **Preferred Qualifications:** * Postgraduate degree or specialization in IT Management. * Technical English for reading documentation. * Analytical, proactive profile with emotional intelligence suited for regulated and high-pressure environments. **Apply now** and lead IT operations with a focus on security and excellence! Minimum Education Level: Bachelor’s degree

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Junior Lawyer (PCD)

Description: Education: Bachelor's degree in Law completed Qualifications: * General Data Protection Law and Digital Law * Privacy management tool: One Trust * Consumer Defense Code and Consolidation of Labor Laws * Intermediate Excel Contribute to ensuring Fast Shop’s compliance with the General Data Protection Law across all its regulatory requirements, support the Privacy and Data Protection Coordinator in daily activities, and assist in implementing and disseminating the Privacy and Data Protection Program. Responsibilities * Support the Privacy and Data Protection area by helping assess and monitor whether all existing data processing activities comply with the principles of the LGPD; evaluating measures to prevent harm arising from personal data processing; understanding applicable regulations for the business, ensuring compliance with each existing rule, and identifying which technical measures can demonstrate evidence of such compliance. Help monitor the privacy program’s compliance. * Review and draft Privacy Notices, LIAs (Legitimate Interest Assessments), DPIAs (Data Protection Impact Assessments), Privacy by Design documentation, and contracts and terms containing standard LGPD clauses. * Assist the area in executing the awareness and training plan, whereby organizational employees and third parties involved in personal data processing receive relevant information on Privacy and Personal Data Protection and are trained to perform their tasks and responsibilities related to privacy, consistent with organizational privacy policies, processes, procedures, and values. * Communicate with data subjects (customers, employees, third parties, etc.), acting—alongside the DPO and the Privacy and Data Protection team—as the point of contact for data subjects, assessing fulfillment of data subject rights and ensuring requests are addressed in accordance with legislation, both in quality and timeliness. * Ensure proper functioning of privacy and data protection management tools by engaging vendors and interacting with technical (IT) and business areas whenever necessary, and maintaining the inventory of personal data processing activities—including reviewing the legal bases in the data inventory, conducting legitimate interest tests for data processing activities where applicable, and reviewing Data Protection Impact Analysis (DPIA) reports. * Represent Fast Shop’s interests in matters related to Data Protection and Privacy, through judicial or extrajudicial representation of the company, attendance at meetings, hearings, or roundtables, including as a duly authorized representative. 251229020249740219

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

IT Coordinator

Description: * Develop and maintain management reports * Support the commercial area in preparing technical proposals by providing the necessary details for pricing * Understand, disseminate, and strengthen the company’s organizational culture * Monitor the activities of the support team and guide them toward problem resolution; presenting management reports; * Interact with clients to align the progress of projects and tasks being executed by your team * Assess client needs, propose improvements, develop projects, manage implementation, and resolve potential issues in projects or networks together with clients. * Carry out the onboarding process for your direct reports * Conduct weekly meetings with your direct reports, monitoring KPIs and goals * Perform benchmarking for continuous improvement * Supervise and evaluate the execution of requests forwarded to Network Administrators * Interact with the company’s IT and systems vendors; * Responsible for maintaining the network and server infrastructure of advanti and its clients * Monitor support quality indicators and identify opportunities for improvement * Ensure your team monitors the execution of client server backups * Interact with other departments within the company, ensuring optimal performance of equipment, networks, and systems * Keep the password database up to date; * Develop a direct report to serve as backup during absences; * Management and administration of Servers, Firewalls, Switches, Access Points, and Client Storage systems; * Technical management and administration of hosting portals, e-mail, antivirus, cloud servers, backup, and other cloud-based services; * Management of server monitoring systems and VOIP telephony systems * Creation of support content, documentation, and knowledge base * Implementation, configuration, maintenance, and management of Office 365 (Exchange, Teams, * OneDrive, SharePoint, compliance, security, and client add-ins) * Manage the onboarding process for new clients related to documentation activities and improvement plans Responsibilities and Duties * Develop and maintain management reports * Support the commercial area in preparing technical proposals by providing the necessary details for pricing * Understand, disseminate, and strengthen the company’s organizational culture * Monitor the activities of the support team and guide them toward problem resolution; presenting management reports; * Interact with clients to align the progress of projects and tasks being executed by your team * Assess client needs, propose improvements, develop projects, manage implementation, and resolve potential issues in projects or networks together with clients. * Carry out the onboarding process for your direct reports * Conduct weekly meetings with your direct reports, monitoring KPIs and goals * Perform benchmarking for continuous improvement * Supervise and evaluate the execution of requests forwarded to Network Administrators * Interact with the company’s IT and systems vendors; * Responsible for maintaining the network and server infrastructure of advanti and its clients * Monitor support quality indicators and identify opportunities for improvement * Ensure your team monitors the execution of client server backups * Interact with other departments within the company, ensuring optimal performance of equipment, networks, and systems * Keep the password database up to date; * Develop a direct report to serve as backup during absences; * Management and administration of Servers, Firewalls, Switches, Access Points, and Client Storage systems; * Technical management and administration of hosting portals, e-mail, antivirus, cloud servers, backup, and other cloud-based services; * Management of server monitoring systems and VOIP telephony systems * Creation of support content, documentation, and knowledge base * Implementation, configuration, maintenance, and management of Office 365 (Exchange, Teams, * OneDrive, SharePoint, compliance, security, and client add-ins) * Manage the onboarding process for new clients related to documentation activities and improvement plans Requirements and Qualifications * Minimum Education Level: Bachelor’s Degree * Portuguese (Advanced), English (Intermediate) * 5 to 10 years of experience 2512290202491888478

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Project Manager - 25099/1649639864491551225

Indeed

Senior Project Manager - 25099/1

We are looking for a **Senior Project Manager** to work on highly complex projects in regulated environments, with strong interaction among technical teams, business areas, and executive stakeholders. ### **Key Responsibilities:** * Structure and maintain the **delivery roadmap**, aligned with business priorities. * Define and monitor the **sprint schedule**, considering technical dependencies. * Facilitate agile ceremonies: + Sprint Planning; + Daily Stand\-up; + Sprint Review; + Retrospectives. * Participate in **executive, tactical, and operational committees**. * Report **status, risks, decisions, and metrics** to sponsors and C\-level executives. * Collaborate with Product Owners on **backlog prioritization and refinement**. * Ensure well\-defined acceptance criteria (**BDD – Given / When / Then**). * Manage **fixed\-scope projects**, evaluating Change Requests and their impact on timeline and cost. * Ensure **traceability between business requirements and technical deliverables**. * Monitor **KPIs and metrics** via dashboards (ServiceNow, Azure DevOps, and PowerBI). * Conduct **risk management and capacity planning**. * Lead **incident post\-mortems** and implement preventive actions. * Maintain clear communication with stakeholders and consolidate **executive reports**. * Supervise technical documentation, versioning, and artifacts. * Promote **continuous improvement**, as well as a culture of quality, automation, and DevOps. ### **Technical Requirements:** **Mandatory** * 5\+ years of experience in **IT Project Management**. * 3\+ years working with **agile methodologies (Scrum or Kanban)**. * Experience in **insurance, financial services, or regulated environments**. * Proficiency in tools: **JIRA, Azure DevOps, and ServiceNow**. * Experience with **KPIs, metrics, and dashboards** (PowerBI or Grafana). **Desirable** * Certifications: **PMP, PRINCE2, CSM, PSM, or SAFe Agilist**. * Experience with **digital transformation and modernization of legacy systems**. * Knowledge of **LGPD, ISO 27001, and SUSEP**. * Experience in **highly technically complex environments** (cloud and integrations).

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Implementation Manager – 24/7 Assistance/Insurance649639864794901226

Indeed

Implementation Manager – 24/7 Assistance/Insurance

Description: * Previous experience in PMO, project management, or related areas; * Experience with expansion projects and/or implementation of new operations is a plus; * Knowledge of agile methodologies and risk management; * Proficiency in tools such as Power BI, Miro, etc. — desirable; * Strong communication skills, stakeholder management ability, and information organization capability; * Proactive, analytical, and results-oriented profile. * PMP and/or PMI certifications, with practical application in large-scale projects. * Plan and execute service implementation projects (residential, automotive, emergency, etc.). * Lead project schedules, resources, deliverables, and risks. * Serve as the primary point of contact with the client during the implementation process. * Ensure compliance with established SLAs and KPIs. * Support the commercial area in developing technical proposals and presentations. * Document processes, lessons learned, and improvement opportunities. * Lead the implementation team and promote technical development. * Interact with departments such as operations, customer service, technology, legal, and external partners. * Design the new process flow, from site prospecting to contract signing; * Conduct follow-up (FUP) meetings with teams responsible for prospecting sites; * Ensure the required dynamics and cadence within expansion cells; * Centralize and manage strategic project information (cross-departmental communication, creation of monitoring materials, conducting kickoffs for signed projects); * Manage contractual risks and develop mitigation plans aligned with the company’s strategic planning. 2512290202491888689

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Group Product Manager

At NIO, we believe technology connects people and transforms the future. We are an innovative, excellence-driven company operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. We are seeking a Group Product Manager passionate about technology and user experience to lead the development and evolution of our digital platform and buying journeys. You will be responsible for defining product strategy, prioritizing the roadmap, and collaborating closely with cross-functional teams to deliver innovative solutions that delight our customers and drive business growth. If you possess strategic vision, leadership skills, and a strong desire to build impactful digital products, this is your opportunity to make a difference at a company transforming the market. **Responsibilities and Duties** 1\. Define and communicate the product vision and strategy, aligning them with the company’s business objectives. 2\. Lead the end-to-end product lifecycle—from conception and research through launch and post-launch. 3\. Manage and prioritize the product roadmap, ensuring initiatives align with customer needs and market opportunities. 4\. Collaborate closely with engineering, design, marketing, and sales teams to ensure delivery of high-quality products. 5\. Monitor product performance, analyze metrics and customer feedback to identify opportunities for improvement and innovation. **Requirements and Qualifications** Proven experience as a Product Manager or Group Product Manager for digital products. Solid understanding of the product lifecycle and agile methodologies. Strong communication, negotiation, and cross-functional team leadership skills. Ability to translate business needs into clear, actionable product requirements. Strategic mindset and passion for building products that solve real user problems. Bachelor’s degree in Engineering, Computer Science, Marketing, or related fields. Certifications in Product Management (CSPO, PSPO) or Lean Product Development are considered a plus. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Daycare Assistance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE—AND WE’LL BUILD IT WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company born with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries globally—promoting digital inclusion, empowering new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that delivers results. We operate as a neutral, shared infrastructure network, partnering with telecom operators, ISPs, and partners of all sizes and regions—a source of great pride for us. This robust foundation enables us to offer extensive coverage and reach, helping our clients go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it is built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses—we find solutions. It is with this high-performing team that we work daily to place Brazil at the top of the list of the world’s most digitally advanced nations—advancing digital inclusion and the economic and social development of people. **OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily—in every decision.** **Work hard, play hard! We are focused and foster a healthy environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!** Remember that internet connection that simply works—connecting you seamlessly to what truly matters, without unpleasant surprises? We know the telecommunications industry must change—and we’re here to make it happen. We are **Nio**, a technology company delivering fiber-optic internet solutions for homes and businesses across Brazil. We already connect **approximately 4 million customers**, and this is only the beginning. **Why does Nio exist?** **Our mission:** To accelerate the evolution of people and businesses through technology. **Our essence:** We look at people—and look ahead. Because we believe innovation only makes sense when it improves people’s lives. This applies not only to our customers but also to those who make it all happen: **the people who work here.** **Working at Nio means…** Being part of a company that puts the customer at the center of everything. Having autonomy and room to grow. Working alongside people who believe in what they do. Building something new, in a collaborative and energetic environment. **We’re just getting started—and you can be part of this transformation. Join Nio and help create Brazil’s new digital era!**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Regulatory Project Manager649639863845141228

Indeed

Regulatory Project Manager

We are the only comprehensive solution for the financial market! Evertec is a technology company specialized in financial services, with over 27 years of market presence, operations in 26 countries across Latin America and the Caribbean, and more than 11 billion transactions processed annually. We offer a complete portfolio of software solutions, merchant acquiring, payment processing, and payment technologies, supporting the digital transformation of financial institutions, enterprises, and fintechs. Our commitment is to technological excellence, financial inclusion, and the generation of sustainable value for customers, employees, and partners. Requirements: **Position Summary** We are seeking a Regulatory Project Manager with solid experience in financial environments to lead strategic initiatives related to the implementation of regulatory requirements, with strong cross-functional interaction among business units, technology teams, and global teams. This professional will be responsible for coordinating critical initiatives involving OTC derivatives, initial margin calculation, regulatory compliance (Resolution 4.662), as well as project governance, stakeholder management, and leadership of globally distributed teams. The challenge is significant—and the impact, even greater. **Key Responsibilities** Regulation & Compliance Interpret, implement, and ensure adherence to applicable financial regulations. Support the definition of initial margin calculation logic for OTC derivatives transactions, ensuring regulatory compliance and proper integration with the institution’s risk systems. Stay up to date on regulatory and technological changes, applying continuous improvements to processes and controls. Project Management and Governance Structure, plan, and execute end-to-end regulatory and IT projects. Develop and maintain project plans, schedules, budgets, scope definitions, and resource management. Implement and sustain project governance models, ensuring alignment across all involved areas. Monitor, report, and present project status to stakeholders and sponsors. Multidisciplinary and Global Engagement Collaborate closely with Front Office, Operations, Finance, IT, Compliance, Legal, Risk, and other departments. Lead and coordinate global and remote teams, demonstrating strong cultural sensitivity. Identify key stakeholders, counterparts, and decision-makers. Escalate issues when necessary, aligning with project leaders and sponsors. Committees & Executive Communication Coordinate and facilitate Steering Committees and Operational Committees. Prepare agendas, executive materials, presentations, and meeting minutes. Ensure decisions made in committees are properly tracked and implemented. Analysis, Synthesis, and Problem Solving Conduct detailed analyses to identify root causes of problems. Develop, structure, and communicate viable and sustainable solutions. Support strategic decision-making through quantitative, qualitative, and business-oriented analyses. Address end-to-end platform issues by bridging business, product, and technology. Execution of Strategic Projects Ensure clear communication regarding objectives, risks, efforts, dependencies, and progress of initiatives. Lead coordination, monitoring, and reporting of UAT testing. Guarantee delivery within agreed timelines, scope, and budget. **Technical and Behavioral Requirements** Proven experience in project management, preferably within financial and regulatory environments. Solid knowledge of OTC derivatives and margin exchange processes (Initial Margin, Variation Margin, and Independent Amount). Strong analytical capability and mathematical excellence, with proficiency in Microsoft Excel. Familiarity with relevant financial regulations (e.g., Basel, SOX, among others). Excellent verbal and written communication skills, with the ability to translate complex concepts clearly and concisely. Ability to operate in global environments, managing distributed teams and multiple stakeholders. Organized, solution-oriented, collaborative, and results-driven profile. **Desirable Differentiators** Project management certifications (PMP, PRINCE2 or similar). Knowledge of programming languages or hands-on experience in software development. Prior experience in risk management and regulatory compliance.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Group Product Manager (GPM)649632019456031229

Indeed

Group Product Manager (GPM)

**Description:** **Responsibilities and Activities:** We are looking for a Group Product Manager (GPM) to lead a team of Product Managers responsible for products and platforms critical to VR Benefícios’ operations. This is a strategic role requiring strong leadership skills, product vision, and the ability to align technology with business needs. **Responsibilities and Duties:** Lead and develop a team of Product Managers, fostering a culture of excellence, collaboration, and customer focus; Define and communicate the product vision and strategy for your group, aligning with company objectives; Ensure delivery of scalable, secure, and efficient solutions to support IT operations and digital transformation; Collaborate closely with engineering, architecture, UX, security, and operations teams to prioritize initiatives and resolve blockers; Monitor product KPIs and ensure results align with strategic objectives; Act as the main point of contact between internal and external stakeholders, promoting alignment and transparency; Actively participate in defining roadmaps, OKRs, and Discovery processes; Work closely with the Tech Manager to ensure harmony across all teams. **Requirements and Qualifications:** Proven experience as a Product Manager (senior) or GPM, preferably in complex technology environments or IT operations; Strong analytical capability and strategic vision; Leadership and people management skills; Experience with agile methodologies (Scrum, Kanban, SAFe); Knowledge of system architecture, cloud computing, observability, automation, and security is a plus; Excellent communication skills and ability to influence stakeholders at all levels; Hands-on experience with tools such as Jira, Confluence, Aha, Miro, among others. 2512270202491771517

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary