Maitre

Description

Job Summary: The professional will be responsible for supervising service operations, coordinating the waitstaff team, and ensuring customer satisfaction in restaurants and bars. Key Highlights: 1. Leadership and coordination of restaurant and bar service teams 2. Ensuring excellence in customer service and customer satisfaction 3. Planning and organizing routines to deliver high-quality service **Responsibilities:** \- Supervise Service Operations: Ensure that service in restaurants and bars meets quality and excellence standards. \- Greet and Serve Customers: Welcome customers hospitably, assist them with menu selection, and ensure their needs are met. \- Coordinate Waitstaff Team: Coordinate and supervise the waitstaff team to ensure orders are fulfilled efficiently and with high quality. \- Plan Work Routines: Plan and organize the service team’s daily routines to ensure operational efficiency and service quality. \- Maintain Dining Area Organization: Monitor the dining area to ensure it remains clean, well-organized, and ready to serve customers. **Required Skills:** \- Effective Communication: Ability to communicate clearly and effectively with customers and team members. \- Leadership: Ability to lead and motivate waitstaff and other staff members. \- Organization and Planning: Ability to plan and organize work routines and ensure service efficiency. \- Attention to Detail: Attention to detail to ensure service quality and customer satisfaction. \- Problem Solving: Ability to resolve issues and handle difficult situations professionally and effectively. **Objectives:** \- Ensure customer satisfaction \- Maintain service quality standards \- Deliver a positive and memorable experience for customers Job Type: Full-time Compensation: R$3\.000,00 \- R$3\.500,00 per month Benefits: * Meal allowance * Transportation allowance Screening Question(s): * Neighborhood of residence * Availability to work night shifts? Experience: * Maitre (Required)