Junior IT Infrastructure Analyst

Description

Job Summary: The professional will assist in IT asset administration, provide technical support, install and configure systems, and document procedures. Key Highlights: 1. First- and second-level technical support to users, both on-site and remotely. 2. Installation and configuration of operating systems and corporate software. 3. Collaboration in organizing the physical environment of the Data Center. Description: We expect you to... * Be currently enrolled in a technical or undergraduate program in Computer Networks, Information Systems, Computer Science, or related fields. * Have experience in the Infrastructure/IT field. * Possess basic knowledge of Windows, Linux, and macOS. * Understand networking fundamentals and protocols (TCP/IP, DNS, DHCP). * Have experience with remote control tools and ticketing systems. * Possess basic knowledge of Microsoft services (Active Directory, File Server). * Show interest in information security. * Have basic technical English proficiency for reading manuals and tutorials. You will stand out if you have... * Collaboration skills * Proactivity * Organization * Communication skills * Willingness to learn In your day-to-day work, you will... * Assist in IT asset administration (laptops, peripherals, and network equipment). * Provide first- and second-level technical support to users, both on-site and remotely, resolving issues * related to hardware, software, and connectivity. * Perform installation and configuration of operating systems (Windows, Linux, and macOS) and corporate * software packages. * Contribute to organizing the physical environment of the Data Center and technical rooms. * Support access and permission management in corporate systems. * Document technical procedures and environment updates. * Coordinate with vendors for maintenance and support services. * Participate in technology asset inventory routines. * Assist in maintaining CCTV and physical access control systems. * Collaborate with other departments to support internal processes (e.g., logistics and facilities). 2510310202231779462