Job Summary: A professional to coordinate operational teams and ensure the smooth functioning of the facility, maintaining quality standards and humanized care. Key Highlights: 1. Coordinate cleaning, laundry, maintenance, and reception teams. 2. Manage work schedules and monitor team performance. 3. Plan and organize daily routines to ensure residents' comfort. "We are BSL Saúde, Brazil's largest post-acute care network, operating Senior Living Facilities, Transitional Care Clinics, and Home Care services. Here, we specialize in humanized care and rely on multidisciplinary health teams that guarantee mutual benefit for those we serve—whether during a dehospitalization process or as a daily choice for accessing specialized care. If your values include humanized care and professionalism, join us—we have the right opportunity for you!" Job Description: Report directly to the **Facility Management** and **Nursing Coordination**, working integrally with the ILPI’s clinical and operational guidelines. **Operational Area Management:** Coordinate and supervise **cleaning, laundry, maintenance, and reception teams**, ensuring adherence to routines, institutional protocols, hygiene standards, organization, and safety. **Schedule and Personnel Management:** Develop, monitor, and adjust **staff work schedules**, ensuring adequate sector coverage. Conduct **periodic feedback sessions**, performance monitoring, and team guidance, aligned with leadership direction. **Medical Certificates and Incident Management:** Receive, verify, and forward **medical certificates**, tracking absences, leaves of absence, and their impact on scheduling per instructions from Management, Nursing Coordination, and HR. **Planning and Organization:** Plan, organize, and monitor daily routines across areas under responsibility, ensuring smooth facility operations, residents’ comfort, and proper maintenance of facilities. **Quality Control:** Conduct periodic inspections of common areas, apartments, and operational sectors, ensuring standards of cleanliness, organization, maintenance, and institutional presentation. **Laundry and Linen Management:** Manage control, organization, distribution, and preservation of institutional and residents’ linens, ensuring appropriate usage and timely replenishment when necessary. **Facility Maintenance:** Monitor preventive and corrective maintenance requests, engaging internal teams and external vendors to ensure physical infrastructure safety and proper functionality. **Reception and Customer Service:** Supervise the reception team to guarantee courteous and organized service to residents, family members, visitors, and suppliers, per ILPI protocols. **Material and Supply Management:** Monitor inventory levels and support procurement of cleaning, laundry, and maintenance supplies, contributing to rational resource utilization. **Interdisciplinary Integration:** Collaborate closely with the multidisciplinary team—especially **nursing**—to align operational routines with resident-centered clinical care. Minimum Education: High School Diploma (Secondary Education) * Meal Allowance * Medical Assistance * Dental Assistance * Life Insurance * On-site Meals * Transportation Allowance