Description
Job Summary:
The professional will conduct in-person and online customer service, present courses, clarify doubts, follow up on leads, and support sales closure and commercial campaigns.
Key Highlights:
1. Conduct in-person, telephone, and online customer service
2. Support sales closure and achievement of targets
3. Commercial, proactive, and organized profile
Main Responsibilities:
* Conduct in-person, telephone, and online (WhatsApp and social media) customer service;
* Present courses, clarify doubts, and guide students regarding enrollment;
* Follow up on leads and perform follow\-up with interested prospects;
* Support sales closure and achievement of targets;
* Update registrations and information in the system;
* Support commercial actions and promotional campaigns of the unit.
Requirements:
* Completed high school education (higher education currently pursued or completed is preferred);
* Strong verbal and written communication skills;
* Commercial, proactive, and organized profile;
* Aptitude for public interaction and target-oriented work;
* Basic computer skills (Microsoft Office suite and WhatsApp).
Preferred Qualifications:
* Prior experience in sales or customer service;
* Experience working in educational institutions or vocational training programs.
This position is for afternoon/evening shifts.
Employment Type: Full-time CLT
Compensation: R$1\.700,00 \- R$3\.374,21 per month
Benefits:
* Medical insurance
* Meal allowance
* Transportation allowance
Work Location: On-site