EAD Hub Coordinator

Description

Job Summary: We are seeking a dynamic and communicative professional to work as an EAD Hub Coordinator, with a focus on management, results, and excellence in customer service. Key Highlights: 1. Experience in management, marketing, or sales 2. Focus on student acquisition, enrollment renewal, and student engagement 3. Leadership and communication profile **Position: EAD Hub Coordinator – Estácio College** **Location:** Icarai, Niterói. **Working Hours:** Monday to Friday, from 10:00 AM to 7:00 PM \| Saturday, from 9:00 AM to 1:00 PM **Work Schedule:** 6 days on, 1 day off **Salary:** R$ 2\.002,00 **Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Performance Bonus, and Exclusive Discounts on Undergraduate and Graduate Programs at Estácio. **About the Opportunity** We seek a dynamic, communicative professional with a management- and results-oriented profile to serve as an EAD Hub Coordinator. The ideal candidate will have experience in Management, Marketing, or Sales, and hold a completed undergraduate degree in Administration, Management, or Marketing. **Responsibilities and Duties** * Monitor and analyze performance indicators, including: * Acquisition of new students * Enrollment renewal * Reduction of student dropout rates * Student engagement * Provide operational and administrative support for the Hub; * Manage the Hub’s social media channels, promoting outreach and relationship-building activities; * Monitor internship processes and related operational activities; * Encourage student participation in the ENADE exam and practice tests; * Support prospective graduates and coordinate graduation ceremonies; * Actively participate in live sessions, corporate meetings, and training programs. **Main Challenges** * Maintain excellence in candidate and student service, with emphasis on NPS (satisfaction and loyalty); * Ensure achievement of strategic performance indicators: * Student acquisition * Enrollment renewal * Reduction of student dropout rates * Student engagement * Ensure smooth administrative and operational functioning of the Hub. **Requirements and Qualifications** * Completed undergraduate degree (Administration, Management, or Marketing); * Prior experience in the education sector is desirable; * Knowledge of Power BI and Microsoft Office Suite is considered a plus; * Excellent verbal and written communication skills, analytical ability, and leadership profile. **Why Join Estácio?** Here, you’ll join an institution with over 50 years of tradition, committed to transforming lives through education and offering real opportunities for professional growth and development. Employment Type: Permanent CLT Contract Compensation: R$2\.337,45 per month Benefits: * Education Assistance * Food Allowance * Meal Voucher * Transportation Allowance Work Location: On-site