Customer Service Intern

Description

Job Summary: We have an opening for a Customer Service Intern at a women's fashion company in Rio de Janeiro, providing operational support for systems, order tracking, and technical support. Key Highlights: 1. Operational support for VTEX, Zendesk, and Linx Millennium systems 2. Order tracking and technical support via email and WhatsApp 3. Assistance in identifying failures and improving processes Are you passionate about the digital world? A women's fashion company located in Rio de Janeiro. We have an opening for a Customer Service Intern. Applicants must be currently enrolled in an undergraduate program in Logistics, Marketing, Business Administration, or related fields. **Main Responsibilities:** * Provide operational support for **VTEX**, **Zendesk**, and **Linx Millennium** systems * Track orders, statuses, exceptions, and related actions within systems * Provide basic technical support for **exchanges, organization, and management of e\-mails** (LocalWeb) * Perform basic updates, control, and analysis of **Excel spreadsheets** * Provide technical support for organizing and tracking requests via **WhatsApp** * Assist in integrating information across systems (orders, payments, invoicing, and deliveries) * Help identify operational failures and support process improvements Location: Benfica \- RJ Internship stipend: BRL 1\.200,00 \+ transportation voucher \+ meal voucher or food allowance Working hours: 6 hours per day, Monday to Friday. Please send your resume to: vagas@lojatres.com Subject line: Customer Service Intern Job type: Part-time Compensation: BRL 1\.200,00 per month Benefits: * Meal voucher * Transportation voucher Work location: On-site