Job Summary: Manage the dealership's commercial operations, leading the sales team to achieve volume, profitability, and customer satisfaction targets while ensuring compliance with manufacturer and company standards. Key Highlights: 1. Lead and develop the sales team for high performance. 2. Define and execute commercial and marketing strategies. 3. Ensure excellence in customer service and experience. Manage the dealership's commercial operations, leading the sales team to achieve volume, profitability, and customer satisfaction targets. The Sales Manager is responsible for planning commercial strategies, developing the team, monitoring performance indicators, and ensuring compliance with manufacturer and company standards. * Plan, coordinate, and monitor activities of the new and/or used vehicle sales team. * Define commercial strategies to achieve sales, profitability, and market share targets. * Lead, develop, and evaluate team performance through training, feedback, and results monitoring. * Monitor performance indicators (KPIs) and implement action plans for continuous improvement. * Ensure excellence in customer service and experience throughout the entire purchasing process. * Support complex negotiations and assist the team in closing sales. * Manage commercial campaigns, promotional activities, and product launches. * Control vehicle inventory jointly with management and other dealership departments. * Ensure compliance with commercial policies, internal regulations, and manufacturer-established standards. * Collaborate with Finance (FI), After-Sales, Marketing, and Administration departments to maximize dealership results. * Prepare management reports and present results to senior management.
João Silva
Indeed · HR
João Silva
Indeed · HR
