Growth Coordinator

Description

Job Summary: Strategically drive company growth by combining logic and creativity to generate real business impact and optimize the customer journey. Key Highlights: 1. Strategic execution to accelerate company growth 2. Combining logic and creativity to generate real impact 3. Optimizing the customer journey **Location** Rio de Janeiro, RJ **Opportunity Responsibilities** If you enjoy combining logic and creativity, possess an analytical mindset, and want to see your ideas come to life and generate real business impact, this challenge is for you! **Take a look at your role in this \#revolution:** * Strategically drive company growth by overseeing all aspects related to performance and the customer journey; * Analyze and optimize Paid Media, CRM, and acquisition initiatives, ensuring an integrated and brand-consistent experience; * Oversee media agency work, test creatives, explore new channels, and continuously improve campaigns; * Collaborate with Sales, Branding, and Product teams to transform data into actionable strategies and tangible results; * Plan and refine communication with the customer base, ensuring each touchpoint along the journey is relevant and delivers value; * Combine analytical thinking and creativity to bring ideas to life and generate real impact. **Requirements** **What you need for the perfect \#match:** Bachelor’s degree in Marketing, Advertising and Public Relations, Business Administration, Communications, or related fields; Solid experience managing paid media (Google Ads, Meta Ads, and other performance channels); Experience with CRM and marketing automation tools; Experience leading Growth or Performance Marketing teams; Knowledge of acquisition funnel strategies and customer journey mapping; Knowledge of media planning, audience segmentation, A/B testing, and conversion funnel optimization; Proficiency in digital marketing metrics (CAC, ROI, CPL, LTV, conversion rate, etc.); Ability to analyze data and generate insights to optimize campaigns and processes; Experience collaborating with Product, Sales, and Growth teams; Skill in managing relationships with agencies and external partners; Customer-centric mindset! At Trinks, the customer isn’t always right — the customer IS the reason; Innovative spirit! Here, we value the simplest solutions to the most complex problems. **Nice-to-have:** * Familiarity with analytics and CRO tools such as Google Analytics, Mixpanel, and Hotjar; * Knowledge of marketing automation and CRM platforms like HubSpot. **Additional Notes and/or Benefits** **Here’s what we OFFER:** 100% remote work; * CLT employment (40 hours per week); Remote work allowance; Meal and food vouchers via flexible card; SulAmérica Health Insurance (zero cost to employee); SulAmérica Dental Insurance (zero cost to employee); TotalPass (gym membership); Professional Development Incentives: PDI, training programs, feedback sessions, discounts on universities and language courses; Referral bonus for talent recommendations; Birthday and work anniversary time-off. * **All our positions are open to people with disabilities.** At Trinks, we value the best version of yourself — offering incentives and autonomy to work, develop, and implement ideas. So, does this resonate with you? Then join us to empower and connect beauty businesses. **LGPD at Trinks** Did you know Trinks maintains a strict policy to ensure control and transparency in handling data from individuals interested in joining our team? All information and data collected throughout the recruitment process are carefully processed in compliance with LGPD regulations. For more details, read our data policy at: https://sistema.trinks.com/lgpd\-candidatos **Organizational Mission** Our purpose is to transform entrepreneurs’ dreams into successful businesses — that’s our mission. Here, we help people discover and connect with amazing places to boost their self-esteem! **About the Organization** The management and technology partner empowering the full potential of beauty and wellness businesses. With Trinks, business owners, chains, or franchisees manage and fully control every aspect of their operations — so they can focus on what truly matters: the strategic growth of their business. And for customers seeking services? Everything is fast and simple. In just a few clicks, clients find and book beauty and wellness services effortlessly — no complications, no dependence on business hours. **For businesses, Trinks provides:** Online booking system to receive appointments, manage service delivery, and open/close accounts — without paperwork or confusion; Complete cloud-based system with payments, financial control, inventory management, and electronic invoice generation; Marketing tools including SMS, email, and WhatsApp campaigns; Exclusive loyalty program tailored for beauty and wellness businesses; Increased visibility to attract new customers, with presence on the Trinks app and website, Google Reserve, and a customizable landing page built directly on the platform at no extra cost. **We are part of Stone Group with:** Over 50,000 beauty businesses using Trinks; Over 1 million customers booking via the platform; Over 150 million bookings completed; Over 400 cities served. **Why work with us?** Here, we’re driven by innovation, believe in the power of collaboration, and are guided by boldness — doing things differently to go beyond. We believe in ownership and intrapreneurship because those who join us don’t just follow change — they lead transformation. Our **\#TrinkSouls** have space to grow, learn, and make things happen. If you seek an environment where your talent accelerates beauty and wellness businesses, join us. Let’s level up!