Description
The company is seeking a professional with experience in IT User Support \- Service Desk N1 and N2 to work at a company located in the downtown area of Rio de Janeiro (RJ), on-site.
Remote and on-site technical support.
* Installation and configuration of hardware and software (email clients, printers, antivirus, Microsoft Windows 7, 10, 11, Office suite).
AD configuration and administration (user account creation/deletion, password reset, group assignment).
Knowledge of Windows environments, Office suite, hardware, backup routines, printer installation, and remote support.
Desirable: ITIL and MCP certifications.
Working Hours: Monday to Friday, from 9:00 AM to 6:00 PM.
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REQUIREMENTS:
\- Higher education degree (currently enrolled or on leave) in IT-related fields.
\- Knowledge of Windows 10, 11, Office suite, hardware, backup routines, and printer installation.
\- Prior experience in this role is required.
CLT positions.
BENEFITS:
\- Health insurance.
\- Dental insurance.
\- Meal voucher: R$35 per working day.
\- Transportation voucher.
Job Type: Full-time CLT.
Salary: R$1\.900,00 \- R$1\.954,00 per month.
Benefits:
* Medical assistance.
* Dental assistance.
* Meal allowance.
* Transportation allowance.
Selection Question(s):
* Do you have experience in structured Service Desk roles (N1 and N2)?
* What is your expected salary?
Work Location: On-site