ACADEMIC ASSISTANT - Downtown

Description

Job Summary: Student support and execution of referral processes, incident analysis, and onboarding support for new students, while monitoring students. Key Highlights: 1. Student support and follow-up 2. Incident management and academic support 3. Direct communication with students through various channels Educational institution seeks an Academic Assistant in Magé (Downtown). **Responsibilities:** Student support and execution of referral and incident analysis processes. Student support and execution of onboarding processes for new students. Contacting students via telephone, WhatsApp, and/or sending emails. Continuously monitoring students until completion of processes under one's responsibility. Escalating issues to Supervision when necessary. Recording interactions with students in the operational system and in the control and monitoring spreadsheet. Previous experience as a Teaching Assistant, Research Assistant, Academic Coordination Assistant, or Academic Secretarial Assistant may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Transportation Allowance **Additional Information:** * Contract Type: Permanent - On-site. * Duration: Full-time * Working Hours: Monday to Thursday, from 08:00 to 18:00. Friday, from 08:00 to 17:00.