




Job Summary: NEORIS/EPAM is seeking a Functional Requirements Analyst to act as a liaison between business areas and IT, specifying user requirements for system enhancements or corrections. Key Highlights: 1. Act as a liaison between business areas and IT 2. Transform business needs into functional requirements 3. Multicultural and startup-oriented culture focused on innovation **NEORIS**, now part of **EPAM**, is a Digital Accelerator helping enterprises take the next step toward the future. With over 20 years of experience as a digital partner to some of the world’s largest companies, we have more than 4,000 professionals across 11 countries, fostering a multicultural, startup-style culture that emphasizes innovation and continuous learning to deliver high-value solutions for our clients. We believe diversity drives innovation. Therefore, all our opportunities are open to everyone, regardless of gender, race, age, identity, orientation, or condition. **Location:** Centro - RJ **Work Model:** On-site **Contract Type:** PJ - 3-month term **Job Description:** We are seeking a Functional Requirements Analyst to serve as a liaison between business areas and the IT department. This professional will be responsible for eliciting, analyzing, and specifying user requirements, ensuring clarity and objectivity in requests for system enhancements or corrections. The primary objective is to translate business needs into well-defined functional requirements that serve as the foundation for the IT development team. **Key Responsibilities:** * Elicit requirements from end-user areas, understanding business processes and specific needs. * Prepare functional specification documents (requirements, use cases, workflows, business rules, screen prototypes, etc.). * Act as a facilitator between users and technical teams, ensuring mutual understanding. * Participate in demand prioritization and validation with requesting areas. * Support definition of project and enhancement scope, avoiding ambiguities. * Conduct impact analysis for changes to existing systems. * Support QA and user teams in defining and validating acceptance criteria. * Ensure traceability of requirements from initial request through production delivery. * Participate in agile ceremonies (where applicable), supporting the Product Owner and other stakeholders. **Requirements:** * Bachelor’s degree in IT, Engineering, Business Administration, Information Systems, or related fields. * Prior experience in functional requirements analysis and requirement specification. * Knowledge of requirements elicitation techniques (interviews, workshops, process observation, document analysis). * Experience preparing artifacts such as use cases, user stories, prototypes, and flowcharts. * Strong communication skills, negotiation ability, and proficiency in translating technical language to business terms—and vice versa. **Desirable Qualifications:** * Experience in Shared Services Centers (CSC). * Knowledge of agile methodologies (Scrum, Kanban) and backlog management tools (Jira, Azure DevOps, Trello). * Familiarity with process modeling (BPMN) and UX/UI. * Experience in implementing or enhancing Shared Services Centers. * Knowledge of core CSC processes (finance, HR, procurement, internal customer support). * Experience mapping, redesigning, and standardizing processes for centralization within a CSC. * Involvement in continuous improvement and process automation initiatives within a CSC. * Understanding of performance indicators and SLAs applied to shared services operations. **We Offer:** * Meal Voucher and Food Allowance: Monthly benefits for food-related expenses, both at home and outside. * Private Pension Plan: Future planning with supplementary retirement contributions. * Health Insurance: High-quality medical coverage for you and your legal dependents. * Dental Insurance: Comprehensive dental care with an extensive provider network. * Life Insurance: Protection and security for you and your loved ones. * English/Spanish Classes: Language learning incentive. * Wellhub: Benefits and discounts for gyms and wellness programs. * Childcare Assistance: Financial support for early childhood education expenses. * Neoris Global Campus: A development platform offering continuous learning and professional growth opportunities. We invite you to learn more about us at http://www.neoris.com, Facebook, LinkedIn, Twitter, and Instagram: @NEORIS. LI#BR1


