Receptionist

Description

Job Summary: We are seeking a professional to serve as the company's business card, responsible for delivering warm and efficient service to clients, partners, and colleagues. Key Highlights: 1. Young and modern environment with tradition 2. Focus on humanized and simplified service 3. Opportunity to make the company's first impression If you enjoy interacting with people and providing customer service, this is the place for you! If you match this profile, we look forward to meeting you. **Responsibilities and Duties** * Your mission: to be our company's business card! You will be responsible for creating the first impression, ensuring warm and efficient service for clients, partners, and colleagues. * Provide initial in-person service with courtesy and professionalism. * Manage and route calls through our IVR system. * Deliver multi-channel service (via phone, WhatsApp, and e\-mail). * Manage and route calls through our IVR system. * Fill out and monitor KPIs using Excel. **Requirements and Qualifications** * Intermediate proficiency in Excel, PowerPoint, and Word; * Prior experience in public-facing customer service; * Strong communication skills and professional demeanor; * Active listening and assertive communication abilities to handle diverse situations; * While we value delivery, you will be responsible for opening and closing the office; therefore, **punctuality** is essential. **Additional Information** **We Offer:** Fixed Compensation: R$1\.798,00 Schedule: Monday to Friday, 8:00 AM to 5:30 PM On-site Position Ticket Flex: R$ 33.00 per business day; Transportation Benefit; SulAmérica Health and Dental Plan; TotalPass and Wellhub (via Health Plan); An additional 1.5 salary tied to individual performance and profit-sharing; Budget for courses and corporate university; Discounts at educational institutions, healthcare services, and partner restaurants; Birthday Day Off (one paid day off during your birthday month); And an exceptionally pleasant work environment and culture. Our company has over 40 years of experience in condominium management, real estate, and property buying/selling. Leading our team are two siblings: Antonio and Antonia. Since their arrival, we have increasingly adopted a professional posture—strengthening our structure and investing in technology to consistently deliver the best service to our clients. Yet, we never lose sight of the family-like atmosphere and humanized service we cultivate among our employees and clients—a key differentiator in our relationships! Today, we are an "experienced startup": combining a young and modern environment with the tradition that has guided us for many years. We recognize the importance of the digital world while continuing to value face-to-face interaction. **Our purpose is to simplify!** If you're interested, submit your application and come meet us!