Customer Relationship Coordinator

Description

Job Summary: CARL ZEISS VISION BRASIL is seeking a Customer Relationship Coordinator to manage interactions and ensure customer satisfaction. Key Highlights: 1. Excellent customer service and problem resolution 2. Continuous improvement and internal collaboration 3. Collaborative and innovative work environment **Introduction:** CARL ZEISS VISION BRASIL is seeking a Customer Relationship Coordinator to work at our headquarters. This position is essential for ensuring customer satisfaction and engagement, contributing to the company's success. **Responsibilities:** * Manage daily customer interactions, ensuring excellent service * Coordinate technical support and problem resolution activities * Monitor customer requests and propose continuous improvements * Collaborate with internal teams to ensure delivery of high-quality services **Requirements:** * Experience in customer relationship management * Knowledge of customer service and technical support processes * Ability to analyze and interpret customer feedback * Skills to work collaboratively and lead projects **Benefits:** * We offer a collaborative and innovative work environment * You will have access to professional development programs * The opportunity to join a dedicated and market-recognized team Minimum Education: Postgraduate Degree - Specialization/MBA