62 Networks & Systems Administration in Rio de Janeiro lowest at $10000.0+ | ok.com

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Networks & Systems Administration in Mage

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Mage

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Category:Networks & Systems Administration

10632738 - JUNIOR INFRASTRUCTURE ANALYST65076689044611120

10632738 - JUNIOR INFRASTRUCTURE ANALYST

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we are apart, we are together. We hold ceremonies to get closer, share knowledge, and stay up to date with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. That’s why **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and assignments** **What are we looking for?** A proactive professional focused on continuous improvement to join our Infrastructure team. **Your day-to-day will include:** * Monitoring the infrastructure environment. * Supporting the Service Desk when required. * Overseeing vendors at the Datacenter. **Requirements and qualifications** * Knowledge of Zabbix. * Knowledge of ITIL. * Knowledge of server and networking infrastructure environments. **Nice-to-have:** * Experience in NOC and Service Desk. **Work schedule:** * On-site 12x36h shift in Rio de Janeiro \- RJ, from 7:00 PM to 7:00 AM. **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth**. * **Performance evaluations** and **feedback**, aimed at continuously developing our people. * **Meal and/or food allowance** for grocery shopping and meals. * **Medical and dental assistance**, so you and your family stay healthy. * **Pharmacy partnership** for discounts on medications. * **Childcare allowance**, according to current policy. * **Gym membership partnership** to encourage physical activity. * **SESC partnership** for varied cultural and leisure activities. * **Partnerships for language, technology, and online course studies**. * **Payroll-deductible loan** with attractive rates + financial education program. * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more. * **Employee referral program**, with opportunities for rewards and bonuses. * **Group life insurance**. Here, there’s no shortage of stories to tell! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and joining this ever-growing team?

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

10635202 - JUNIOR INFRASTRUCTURE ANALYST65076565128065121

10635202 - JUNIOR INFRASTRUCTURE ANALYST

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we are apart, we are together. We hold ceremonies to get closer, share knowledge, and stay up to date with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there is space here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and assignments** **What are we looking for?** A proactive professional focused on continuous improvement to join our Infrastructure team. **Your day-to-day will include:** * Monitoring the infrastructure environment * Supporting the Service Desk when required * Overseeing vendors at the Datacenter **Requirements and qualifications** * Knowledge of ITIL * Knowledge of Zabbix **Nice-to-have skills:** * Knowledge of server and networking infrastructure environments * Experience in NOC and Service Desk **Work schedule:** * 12x36h shift from 7:00 PM to 7:00 AM in Rio de Janeiro \- RJ **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuously developing our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** so you and your family stay healthy * **Pharmacy partnership** for discounts on medications * **Childcare allowance**, per current policy * **Gym membership program** to encourage physical activity * **SESC partnership** for varied cultural and leisure activities * **Partnerships for your studies**, including languages, technology, and online learning platforms * **Payroll-deductible loans** with attractive rates \+ financial education program * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, there’s no shortage of stories to tell! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and becoming part of this ever-growing team?

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

IT Infrastructure Analyst65056538471427122

IT Infrastructure Analyst

Location: Niterói and São Gonçalo Only candidates residing in the locations listed above, or nearby Work model: Hybrid Remote work with occasional external activities **Job Description:** Knowledge of rack assembly Knowledge of infrastructure Proven experience with Cisco equipment (routers, switches, and firewalls) Cisco certifications (CCNA, CCNP, or CCIE) will be valued as differentiators Knowledge of network protocols (TCP/IP, BGP, OSPF, MPLS) Experience in troubleshooting and monitoring tools Analytical profile, strong communication skills, and ability to perform under pressure **Education:** Currently pursuing or completed Bachelor’s degree in Computer Science, Network Engineering, Information Systems, or related fields. To ensure the best evaluation, we request that only candidates with experience and knowledge aligned with the job profile submit their applications. This helps us conduct a more agile and fair selection process for all participants. Job type: Full-time CLT Salary: R$1.621,00 – R$2.500,00 per month Benefits: * Transportation allowance Selection question(s): * What is your expected salary? * Do you have proven experience with Cisco equipment (routers, switches, and firewalls)? * Do you have practical knowledge of network protocols (TCP/IP, BGP, OSPF, or MPLS)? * Have you worked with rack assembly and network infrastructure? Work location: On-site

R. Maria Bregua, 37 - São Lourenço, Niterói - RJ, 24120-007, Brazil

R$1,621-2,500/month

JUNIOR INFRASTRUCTURE ANALYST - BUDGET FOCUS65056538295169123

JUNIOR INFRASTRUCTURE ANALYST - BUDGET FOCUS

**HERE, YOUR CAREER STARTS BIG.** **JOIN YDUQS AS A JUNIOR INFRASTRUCTURE ANALYST.** We have a grand project that requires a team willing to think originally and disruptively, with the goal of solving today’s biggest challenges in education: access, technology, customization, and our students’ success. We are an energetic company that was born large and has delivered extraordinary results. Join this team! **COME TRANSFORM LIVES—INCLUDING YOUR OWN.** **Responsibilities and assignments** **The main challenges as a JUNIOR INFRASTRUCTURE ANALYST are:** * Preliminary inspection of the initial hybrid-campus property; * Development of the initial hybrid-campus and online learning layout; * Development of the Standard Kit and equipment spreadsheet; * Coordination with partners under supervision; * Quantification and pricing of campus items for construction. **Requirements and qualifications** **We seek professionals with:** * Completed degree in Architecture and Urban Planning; * AutoCAD; * Excel. **Additional information** Work Location: Marechal Floriano / Centro – Rio de Janeiro Work schedule: 40 hours per week, Monday through Friday, from 9 a.m. to 6 p.m., with flexible option from 8 a.m. to 5 p.m. **At YDUQS you’ll find:** * **Tuition scholarships** of up to 100% for employees, legal dependents, and affiliates (parents, siblings). Up to three scholarships may be held simultaneously; * **Medical assistance**, fully subsidized for the employee and partially for family members, with employee responsible for co-payment; * **Dental assistance**, optional, to care for your oral health; * **Meal Allowance or Food Voucher**, with choice options to suit your needs; * **Wellhub or Totalpass**, for flexible gym options; * **Wellz**, a platform focused on employees’ mental and emotional well-being, offering various types of support—including access to individual online therapy; * **Well-being and Benefits Club**, with a dedicated program and exclusive benefits; * **Flexible dress code**, to promote our diversity; * **Life insurance;** * **SESC partnership;** * **Corporate University**, available on our exclusive portal, Educare; * **Growth opportunities**: over 60% of current openings are filled through internal selection processes. Hybrid work model for all corporate offices. Flexible working hours: we implement a Flexible Hours Policy for corporate administrative employees, with shift options within timeframes defined by the company—including remote work. Extended remote work (home office) for new mothers returning from maternity leave, up to 3 months, depending on role. We believe in the excellence of our teaching—and therefore value graduates from our institutions in our selection processes. Commitment to inclusion: all positions are also open to people with disabilities, reaffirming how much we value diversity. **DIVERSITY: YDUQS values diversity, and the additional information provided in the diversity fields is extremely important to us—so please do not skip these questions.** Have you ever thought about **transforming society** through **education**? Then join Yduqs! Yduqs is an education and technology services group aiming to drive a **quantum leap in quality** for higher education in Brazil. We deliver quality education to people across all social classes nationwide—and throughout their adult lives. With approximately 1.4 million students, we are one of Brazil’s largest higher education groups. With nearly 16,000 employees, we are among the best companies to work for in the country, according to EXAME’s 2024 People Management Award. We are ambassadors of Educa2030, the UN Global Compact movement in Brazil, and the world’s only higher education institution rated “AA” in ESG by MSCI in October 2023—demonstrating our commitment to higher education in Brazil and our capacity to generate value for all stakeholders in our business. **PURPOSE** Educate to transform. **VALUES** **Student Focus** We all work for the student—we are passionate about education. **Ownership Mindset** We act as owners, proud of each of our deliverables. **Results Focus** Every effort yields real and sustainable impact. **Educational Excellence** We exceed expectations, delivering the best training and experience across all segments we serve. **People Appreciation** We take pride in working here. We develop people and value excellence in delivery. **Innovation and Technology** We integrate technology into all processes, empowering students, faculty, and employees. **Diversity and Ethics** We do what is right and value differences. **OUR EDUCATIONAL INSTITUTIONS** Ibmec – IDOMED – Estácio – Damásio Educacional – Hardwork Medicina – Qconcursos – Wyden: UniToledo, UniFacid, UniFanor, UniFBV, UniRuy, Faculdade Martha Falcão, UniFavip, UniMetrocamp, Facimp, Faci, Newton Paiva. **We’re transforming education through Technology** For us, education and technology are the formula for inclusion. Leveraging the best of each of our institutions, we are building—uniquely among organizations—a learning model combining quality, scale, broad access, specialization, and seamless integration between in-person and digital instruction. **The sector’s best digital ecosystem** * +30 AI-powered solutions scaling across the business; * 80% of innovation and technology professionals are internal; * 150 partnerships with startups and innovation solutions; * Deep understanding of student behavior. **WHAT YOU’LL FIND HERE?** We rely on professionals who value innovation, within a diverse, simple, and ethical environment. Our initiatives always place **the student at the center of decision-making**, because we consider their success our own. With strong **adoption of digital culture**, we operate through development of methodologies and content reflecting today’s challenges and needs. We have a **highly senior and competent leadership team**, guiding our organizational strategy with confidence. We are committed to addressing the strategic national challenge of Diversity & Inclusion, implementing a **structured program and consistently placing this topic on the agenda of top leadership.** We are obsessed with **employee engagement**, and have implemented a structured eNPS program, with five squads running in parallel, focused on continuous improvement of the employee experience. Within three months of launch, we’ve already implemented 14 improvements targeting career opportunities and digital infrastructure. Have you ever thought about **transforming society** through **education**? Then join Yduqs!

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior NOC Analyst | Infrastructure and Network Monitoring65050913697153124

Senior NOC Analyst | Infrastructure and Network Monitoring

Description: Apply quickly via email: Requirements and Qualifications: * Bachelor's degree in Computer Engineering, Information Systems or related fields. * Minimum 3 years of experience in NOC, SOC or IT operations. * Proficiency in monitoring tools such as Nagios, Zabbix, Grafana or Prometheus. * Solid networking knowledge (TCP/IP, routing, switches, firewalls). * Scripting skills in Bash and/or Python for task automation. * Experience in incident management and alert handling. Desirable: * Knowledge of cloud platforms (AWS, Azure, GCP) and their monitoring services. * Certifications such as CompTIA Network+, CCNA, ITIL or equivalents. * Experience with infrastructure automation (Ansible, Terraform). * Skills in log analysis and performance diagnostics. Responsibilities and Duties: * Increase system availability to 99.9%. * Reduce mean time to recovery (MTTR) by 30%. * Improve incident quality, decreasing recurring incidents by 25%. * Contribute to customer engagement, reflected in satisfaction metrics. Work Schedule: Monday to Friday – 09:00 to 18:00 Knowledge: Education: Bachelor's Degree – SYSTEMS ANALYSIS AND DEVELOPMENT – Not specified 2601060202521921882

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Junior Network Operations Analyst | Infrastructure and Network Monitoring65050913681537125

Junior Network Operations Analyst | Infrastructure and Network Monitoring

Description: Apply quickly via email: Requirements and qualifications: * Bachelor's degree in Information Technology or Network Engineering * Minimum 1 year of experience in infrastructure and network monitoring * Practical knowledge of SNMP, Syslog, TCP/IP, and routing protocols * Familiarity with monitoring tools such as Nagios or Zabbix * Ability to analyze logs and resolve incidents autonomously * Strong verbal and written communication skills in Portuguese Desirable: * Experience with Grafana, Prometheus, or Datadog * Knowledge of Bash or Python scripting for task automation * CCNA, CompTIA Network+ or equivalent certifications * Experience in cloud environments (AWS, Azure, or GCP) and cloud infrastructure monitoring * Knowledge of ITIL methodologies and incident management Responsibilities and duties: * Increase service availability to 99.9% monthly * Reduce MTTR (Mean Time to Recovery) by 30% * Improve visibility of critical metrics, enabling proactive failure prevention * Contribute to infrastructure cost optimization through usage and performance reporting * Direct impact on internal and external customer satisfaction, reflected in a positive NPS Work schedule: Monday to Friday – 09:00 to 18:00 Knowledge: Education: Bachelor's degree – SYSTEMS ANALYSIS AND DEVELOPMENT – Not specified 2601060202521921881

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

10619056 - JUNIOR TECHNICAL SUPPORT ANALYST65050913538433126

10619056 - JUNIOR TECHNICAL SUPPORT ANALYST

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are specialists in IT solutions and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we are apart, we are together. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our customers’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What are we looking for?** * A professional experienced in Field Service to perform installation, maintenance, and technical support for equipment/systems; **Your day-to-day will include:** * Providing user support via phone, remote, or in-person assistance, as well as logging incidents to enable analysis and resolution of service requests, escalating them to resolver groups when necessary; * Handling service requests related to operating systems, software, hardware, networks, and Microsoft Office Suite, up to technical issues and those concerning services, security, and products; * Investigating, diagnosing, and testing solutions before contacting the requester; * Interacting with clients at all hierarchical levels. * Supporting end users by assisting and resolving their questions related to support/infrastructure/systems; * Guiding users on current processes, policies, and procedures; **Requirements and qualifications** * Knowledge of Office 365 \- Account creation, password resets, permission groups; * Administration of other tools and resources such as: ADFS, AD, AD Connect, DNS, Windows, Firewall, Outlook, Skype For Business; * Knowledge of Windows 10/11; * Basic understanding of IT Governance (ITIL/Cobit); * Equipment formatting; * Creating, updating, and documenting procedures and best practices, always aiming for continuous improvement; * Experience in operations within a support center governed by metrics/indicators such as: SLA, SLO, FCR, TMA, TME, Abandonment Rate, Satisfaction. * Bachelor’s degree (completed or in progress) in Information Technology or related fields; * Availability to work overtime on holidays. **Preferred qualifications:** * ITIL certification; * Knowledge of ITSM tools, especially Topdesk; **Work schedule:** * ****From 10:45 AM to 7:45 PM, Monday through Friday. * Work model: 100% in-person. * Work location: Rio de Janeiro \- RJ **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at the continuous development of our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** so you and your family stay healthy * **Pharmacy partnership** offering discounts on medications * **Childcare assistance**, according to current policy * **Gym membership partnership** to encourage physical activity * **SESC partnership** for varied cultural and leisure programming * **Partnerships for your studies**, including languages, technology, and online course platforms * **Payroll-deductible loans** with attractive rates + financial education program * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage, learning more about us, falling in love with what we do, checking out our open positions, and becoming part of this ever-growing team?

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Network Infrastructure Analyst64990975539073127

Senior Network Infrastructure Analyst

**Description** Senior Network Analyst responsible for creating technical documentation and IT procedures, as well as ensuring the operation, control, and optimization of the local network and subnets. Will monitor equipment and operating system performance, implementing and developing network security policies. Works on maintenance and monitoring of network infrastructure environments and services, including telecommunications. We seek professionals with resilience, commitment, responsibility, ownership mindset, and team spirit. **Responsibilities and Duties** Work on Network / Infrastructure and Telecommunications projects. Knowledge of Cisco Nexus, DNA, Controllers, and ISE solutions. Create technical documentation and IT procedures. Maintain the local network operational, providing and optimizing available computing resources. Control and monitor the performance of the local network and subnets, as well as installed equipment and operating systems. Implement and develop the network security policy. Responsible for monitoring and maintaining the network infrastructure environment and services, including telecommunications. Address technological demands from the IT area. Ensure SLA compliance levels for demand fulfillment. Stay technically updated through self-study, courses, seminars, training sessions, discussion forums, etc. Ensure integrity, confidentiality, and availability of information under their management and verify security violations and incidents. Responsible for administering Windows and Linux servers (AD, DNS, WSUS, GPOs). Responsible for Network Security and devices including Palo Alto Firewalls, Cisco Core and Access Switches, Cisco Access Points, BIG-IP F5, and WAF. **Requirements and Qualifications** Bachelor’s degree completed in Computer Networks, Systems Administration, Systems Analysis, Computer Science, or related fields. Minimum 5 years of experience in a role equivalent to the one described. Certification or proof of completion of ITIL V3 or V4, CCNP or advanced CCNA, ACEX, or Telecommunications courses. In-depth knowledge of monitoring tools such as PRTG, Zabbix, Grafana, and others. Experience managing and configuring Palo Alto Firewalls, Cisco or similar Switches, Basic knowledge of IP Telephony and Connectivity Network protocol troubleshooting.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

MICROSOFT SERVER INFRASTRUCTURE ANALYST - ON-SITE IN RJ - RHA677764969206812675128

MICROSOFT SERVER INFRASTRUCTURE ANALYST - ON-SITE IN RJ - RHA6777

Join a company that loves transforming with technology and embraces diversity in all its forms! **Responsibilities and duties** Infrastructure Analyst – Microsoft Servers (Senior/Expert) Focus: Server Implementation and Maintenance Professional responsible for implementing, configuring, and optimizing Microsoft server environments, operating in on\-premises and Azure IaaS scenarios, ensuring availability, security, and performance. **Requirements and qualifications** **Mandatory:** SEE FULL DESCRIPTION HIGHER EDUCATION \- COMPLETED **Additional information** **Desirable:** Want to learn more about us and join the team building the future? **\#JoinSpread** **Transforming the world with technology** We are nearly 2\.500 Spreaders, distributed across 22 Brazilian states through Spread Anywhere, enabling us to work **100% remotely**, depending on the contract model. We are digital, hyperconnected, and wherever we are, we put into daily practice one of the core values deeply embedded in our culture: \#collaboration. **Innovation to develop the future** Spread is an innovation company with 41 years of history, delivering comprehensive solutions in technology and digital business. Currently, we offer a robust portfolio of services, including application development, Quality Assurance, IT Outsourcing, Talent on Demand, as well as Artificial Intelligence solutions development, and SAP and S/4HANA consulting and implementation. We adopt a customer-centric approach, where customer experience is our top priority and guides our actions and strategies. This commitment is reflected in our NPS score of 75 points—a metric placing us in the quality zone and demonstrating our customers’ trust and satisfaction. **Diversity, Equity & Inclusion** Here, diversity and inclusion are not just words but a genuine commitment. We strive to ensure every Spreader feels **valued, respected, and empowered** to reach their full potential. We recognize that true diversity goes beyond superficial aspects and encompasses a broad range of characteristics, such as gender, ethnicity, sexual orientation, age, and abilities.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Analista de Soporte N2 PLENO (inglés intermedio)64963982842626129

Analista de Soporte N2 PLENO (inglés intermedio)

Perfil: Analista de Soporte N2 PLENO Alcance: **Inglés \- Intermedio** \* ATENCIÓN DE NIVEL A LOS USUARIOS; \* CONOCIMIENTOS EN SERVIDORES (AD, PERMISOS) \* CONOCIMIENTOS BÁSICOS EN VIRTUALIZACIÓN \* CONOCIMIENTOS BÁSICOS EN TELECOMUNICACIONES Responsable de brindar soporte a los usuarios mediante atención telefónica, remota o presencial, así como registrar las incidencias, con el fin de promover el análisis y la gestión de los tickets, escalándolos a los grupos resolutores correspondientes, si es necesario; Tickets relacionados con sistemas operativos, software, hardware, redes y paquete Office, bases de datos, impresoras y periféricos, además de demandas técnicas relativas a servicios, seguridad y productos; Brindar soporte técnico garantizando alta disponibilidad y rendimiento de las plataformas de los clientes y, cuando sea necesario, orientar y capacitar a los usuarios; Realizar el análisis de requisitos, construcción, pruebas, validación e implementación relacionados con la infraestructura; Realizar el mapeo de directorios, configuración de correo electrónico POP/Exchange, Lotus Notes, configuración de perfiles, instalación de VPN, Active Directory y configuración de IP; Realizar el análisis de requisitos, construcción, pruebas, validación e implementación relacionados con la infraestructura; \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- Dirección: Av. República del Chile, 500 (23° piso) \- Centro, Río de Janeiro \- RJ, 20031\-170 Período: 05/01/2026 hasta 20/01/2026 Tipo de puesto: Jornada completa, Contrato indefinido (CLT), Temporal, Autónomo / PJ Duración del contrato: 2 semanas Pago: R$140,00 por día

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Network Infrastructure Analyst (1)649636044701451210

Senior Network Infrastructure Analyst (1)

**Description:** Senior Network Analyst responsible for creating technical documentation and IT procedures, as well as ensuring the operation, control, and optimization of the local network and subnets. Will monitor equipment and operating system performance, implementing and developing network security policies. Works on maintenance and monitoring of network infrastructure environments and services, including telecommunications. We seek professionals with resilience, commitment, responsibility, ownership mindset, and team spirit. Responsibilities and Duties Work on Network / Infrastructure and Telecommunications projects. Knowledge of Cisco Nexus, DNA, Controllers, and ISE solutions. Create technical documentation and IT procedures. Maintain the local network operational, providing and optimizing available computing resources. Control and monitor the performance of the local network and subnets, as well as installed equipment and operating systems. Implement and develop network security policies. Responsible for monitoring and maintaining the network infrastructure environment and services, including Telecommunications. Address technological demands from the IT department. Ensure SLA compliance levels for demand fulfillment. Stay technically updated through self-study, participation in courses, seminars, training sessions, discussion forums, etc. Ensure integrity, confidentiality, and availability of information under their management and verify occurrences of security violations and incidents. Responsible for administering Windows and Linux servers (AD, DNS, WSUS, GPOs). Responsible for Network Security and devices including Palo Alto Firewalls, Cisco Core and Access Switches, Cisco Access Points, BIG-IP F5, and WAF. Requirements and Qualifications Completed Bachelor’s degree in Computer Networks, Systems Administration, Systems Analysis, Computer Science, or related fields. Minimum 5 years of experience in a role equivalent to the one described. ITIL V3 or V4 certification or proof of completion, advanced CCNP or CCNA, ACEX, Telecommunications. In-depth knowledge of monitoring tools such as PRTG, Zabbix, Grafana, and others. Experience managing and configuring Palo Alto Firewalls, Cisco or similar Switches. Basic knowledge of IP Telephony and Connectivity. Network protocol troubleshooting. 2512280202491937170

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Mid-Level Infrastructure/Network Analyst649632011165461211

Mid-Level Infrastructure/Network Analyst

**Description** What are we looking for?We are seeking a professional responsible for the administration, operation, and monitoring of IT environments, covering infrastructure, applications, and middleware. Provides Level 3 technical support for incidents and requests related to servers and systems, as well as monitoring jobs and tasks. Executes deployment and maintenance of servers and applications across production, pre-production (homologation), development, and PCN environments, ensuring their proper functioning. Performs analysis and release of new system versions, strictly adhering to information security and audit standards. Experience in administration of virtualization servers (VMware ESXi, VxRail, Hyper\-V) and SharePoint is required. We seek professionals with resilience, commitment, responsibility, ownership mindset, and strong teamwork skills. **Responsibilities and duties** Administration, operation, and monitoring of IT environments (infrastructure, applications, and middleware).Provide Level 3 technical support for service tickets (incidents and requests) related to servers and applications.Monitor execution of jobs and tasks.Deploy and maintain proper functioning of servers and applications in production, pre-production (homologation), development, and PCN environments.Perform analysis and release of new system versions.Comply with information security and audit regulations.Administration of virtualization servers (VMware ESXi, VxRail (HCI), and Hyper\-V).SharePoint administration.Storage administration (Compellent, Pure Storage, Cisco S3260, and Data Domain).Automation of routine tasks via scripts (PowerShell, Shell script, Python).Development of service continuity strategies, including Disaster Recovery procedures and environment policies.Address incidents and requests in operations to meet ANS requirements.Knowledge of concepts involved in backup routines, Veeam Backup operations, and validation of implemented backup routines.Mapping scheduled routines within the environment and ensuring their monitoring and execution in production.Apply update policies across DEV, HMG, PRD, and PCN environments to mitigate security risks.Generate and maintain documentation for client infrastructure and monitoring items.Ensure implementation and adherence to security policies, access management, and change management practices to mitigate risks to infrastructure operations. **Requirements and qualifications** Bachelor’s degree in Information Technology or related field. Minimum 5 years of generalist Infrastructure experience. Knowledge of Linux and Windows Server operating systems; Cloud Computing in Azure and AWS environments; VMware and Hyper\-V virtualization; Monitoring, backup, and restore tools; Microsoft infrastructure components such as MS365, DNS, DHCP, IIS, AD, NTFS file security; Middleware configuration and operation (IIS, Apache, Tomcat, Oracle, etc.); Basic SQL and database knowledge (SQL Server, Oracle, MySQL, etc.); Exchange Server; System Center Configuration Manager; System Center Operations Manager; System Center Service Manager; System Center Orchestrator; System Center Virtual Machine Manager; Microsoft Intune; SharePoint; Familiarity with Cisco solutions (Datacenter and R\&S); Understanding of storage administration and management concepts (Array, RAID, LUNs, snapshot, zoning, masking, initiator, target, etc.) is a plus. Intermediate English proficiency

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Analista de infraestructura TI senior649632010369311212

Analista de infraestructura TI senior

Descripción: ANALISTA DE INFRAESTRUCTURA TI SENIOR Nuestra relación institucional se basa en el respeto a la diversidad, la confianza, la cordialidad y una actitud responsable. Por ello, buscamos conformar equipos cada vez más diversos, integrados por profesionales que contribuyan a un entorno integrado, participativo, colaborativo e innovador. Los procesos selectivos de Fiotec están abiertos a todas las personas, con independencia de su género, discapacidad, etnia, religión u orientación sexual. Tipo de contrato: Contrato indefinido bajo la modalidad CLT. Número de vacantes: 1 (una). Formación académica: Licenciatura completa en Ciencias de la Computación, Redes de Computadoras, Tecnología de la Información o áreas afines. Lugar de trabajo: Sede de FIOTEC, Manguinhos, Río de Janeiro. Actividades a desarrollar: Responsable del mantenimiento y monitoreo de servidores, usuarios, servicios, licencias y equipos de Tecnología de la Información (TI), tanto en la Fundación para el Desarrollo Científico y Tecnológico en Salud (FIOTEC) como en proveedores externos (centro de datos), conforme a la política de seguridad de la información, brindando los servicios tecnológicos necesarios para la ejecución de los procesos de todas las áreas de la fundación. Conocimientos y cursos importantes para el desempeño de las actividades: * Experiencia en infraestructura TI; * Conocimientos en redes de computadoras; * Inglés intermedio; * Se valorará posgrado en las áreas de: Redes de Computadoras, Gestión de Infraestructura o áreas afines; y * Curso de Fundamentos de la Seguridad de la Información basado en las normas ISO/IEC 27001 y 27002, versión 2013 — Preparatorio para el examen EXIN Information Security Foundation (ISFS). Etapas del proceso: * Análisis curricular; * Pruebas psicológicas; * Redacción y examen; * Entrevista. 2512270202491848254

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Web Infrastructure Support Analyst649631310867231213

Web Infrastructure Support Analyst

**Web Infrastructure Support Analyst** ============================================ Solor Tecnologia \| Rio de Janeiro \- RJ \| Hybrid Job Description **What are we looking for?** We are seeking a proactive professional with strong analytical and problem-solving skills, good communication abilities, teamwork orientation, and flexibility to adapt to change. This professional will manage web applications and provide support for application infrastructure (middleware). Technologies include: TomCat, Apache. Responsibilities and Duties * Work on **middleware and application infrastructure** projects, supporting implementation, maintenance, and evolution of environments. * Ensure **proper operation of application environments**, guaranteeing high availability, performance, and efficient use of computing resources. * Monitor, control, and analyze **application server performance**, identifying bottlenecks and proposing continuous improvements. * Develop and maintain up-to-date **technical documentation**, operational standards, and IT procedures. * Support **incident, problem, and change management** related to the middleware environment. * Ensure the **integrity, confidentiality, and availability of information** under their responsibility. * Identify, record, and track **security and compliance events**, acting preventively Requirements and Qualifications * **Completed Bachelor’s degree** in Information Technology or related fields. * **Minimum 5 years of experience** in support, administration, or maintenance of application servers and middleware environments. * Proven knowledge of: + Web and Application Servers: **Apache, NGINX, Apache Tomcat, JBoss, IIS, WebLogic Server, Oracle SOA Suite, OC4J**. + Corporate Platforms and Applications: **Protheus, SharePoint, SAS**. + Operating Systems: **Linux and Windows Server**. + Databases: **SQL Server and Oracle**. * **Intermediate-level English**, with ability to read and understand technical documentation. Desirable Requirements * Knowledge of **information security best practices** applied to middleware environments. * Experience with **application and infrastructure monitoring and observability**. * Experience in **mission-critical or high-availability environments**. * Familiarity with **ITIL, IT service management, or support processes**. * Behavioral competencies such as: + Planning and organization. + Systemic thinking. + Proactivity and sense of responsibility. + Clear and assertive communication. + Adaptability, resilience, and teamwork. + Strong **ownership mindset** and commitment to results. Salary Range To be discussed Employment Type CLT Benefits Meal or Food Allowance Health Insurance Dental Insurance Life Insurance Wellhub (Gympass) Others About the Company **Solor** delivers solutions and services to enhance the availability and performance of our clients’ IT services, ensuring continuity of digital operations, protecting their businesses, and optimizing their investments. If you are an IT professional—or wish to start your career in IT—at an innovative company with a strong DNA that respects and values its team members.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Infrastructure-as-Code (IaC) Analyst649620497885471214

Infrastructure-as-Code (IaC) Analyst

We are seeking a senior Infrastructure-as-Code (IaC) professional with strong experience operating cloud and on-premises environments, responsible for ensuring infrastructure stability, standardization, security, and reliability. This professional will work hands-on, supporting production and non-production environments, automating operational routines, and ensuring continuous governance.Responsibilities * Operate and maintain environments provisioned via IaC (Terraform / Ansible). * Maintain and enhance existing IaC code. * Automate operational and corrective routines. * Perform troubleshooting in cloud and Kubernetes environments. * Support Level 2/Level 3 teams during incidents. * Ensure compliance with security and regulatory standards. * Participate in changes (GMUD / Change). * Create and maintain documentation and runbooks. * Environment construction. Technical Requirements Mandatory Solid Terraform experience in production environments. Ansible experience for operational automation. Practical experience with AWS, Azure, or OCI. * Kubernetes / OpenShift experience. * CI/CD pipeline experience. * Knowledge of cloud security and governance. Desirable * GitOps (ArgoCD). * Observability (Datadog, Prometheus). * OS hardening and patching. * Enterprise environment experience. * ITIL / Change Management knowledge. Expected Profile * Professional focused on stability and reliability. * Strong troubleshooting capability. * Automation mindset. * Organized with a strong sense of responsibility. * Collaborative approach with operations and security teams.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Infrastructure Analyst648777051120661215

Senior Infrastructure Analyst

**Senior Infrastructure Analyst** ==================================== Solor Tecnologia | Rio de Janeiro - RJ | On-site Job Description What are we looking for?We are seeking a professional responsible for the administration, operation, and monitoring of IT environments, covering infrastructure, applications, and middleware. The role involves providing Level 3 technical support for incidents and service requests related to servers and systems, as well as monitoring jobs and tasks. The candidate will implement and maintain servers and applications across production, pre-production, development, and PCN environments, ensuring their proper operation. They will also analyze and approve new system versions, strictly adhering to information security and audit standards. Experience in virtualization server administration (VMware ESXi, VxRail, Hyper-V) and SharePoint is required. We seek professionals with resilience, commitment, accountability, ownership mindset, and strong teamwork skills. Responsibilities and Duties Administration, operation, and monitoring of IT environments (infrastructure, applications, and middleware).Provide Level 3 technical support for incident and service request tickets related to servers and applications.Monitor execution of jobs and tasks.Implement and maintain proper functioning of servers and applications in production, pre-production, development, and PCN environments.Analyze and approve new system versions.Comply with information security and audit requirements.Administration of virtualization servers (VMware ESXi, VxRail (HCI), and Hyper-V).SharePoint administration.Storage administration (Compellent, Pure Storage, Cisco S3260, Data Domain).Automation of routine tasks via scripts (PowerShell, Shell Script, Python).Develop strategies for service continuity, including Disaster Recovery procedures and environment policies.Handle incidents and requests in operations to meet ANS requirements.Knowledge of backup-related concepts, Veeam Backup operations, and validation of implemented backup routines.Mapping scheduled routines within the environment and ensuring their monitoring and execution in production.Apply update policies across DEV, HMG, PRD, and PCN environments to mitigate security risks.Generate and maintain documentation for client infrastructure and monitoring items.Ensure implementation and adherence to security policies, access management, and change management practices to mitigate risks to infrastructure operations. Requirements and Qualifications * Bachelor’s degree in Information Technology or related field. * Minimum 5 years of generalist infrastructure experience. * Knowledge of Linux and Windows Server operating systems; Cloud Computing in Azure and AWS environments. * VMware and Hyper-V virtualization. * Monitoring, backup, and restore tools. * Microsoft infrastructure components: MS365, DNS, DHCP, IIS, AD, NTFS file security. * Middleware configuration and operation (IIS, Apache, Tomcat, Oracle, etc.). * Basic knowledge of SQL and databases (SQL Server, Oracle, MySQL, etc.). * Exchange Server, System Center Configuration Manager, System Center Operations Manager, System Center Service Manager, System Center Orchestrator, System Center Virtual Machine Manager, Microsoft Intune, SharePoint. * Familiarity with Cisco solutions (Data Center and Routing & Switching). * Knowledge of storage administration and management concepts (arrays, RAID, LUNs, snapshots, zoning, masking, initiators, targets, etc.) is a plus. * Intermediate English proficiency. Desirable Qualifications * Experience building CI/CD pipelines (Bitbucket, CodeBuild, CodePipeline, CodeDeploy). * Knowledge of container orchestration. * Microsoft certifications will be considered as an advantage for candidates. Salary Range To be determined Employment Type CLT (Consolidation of Labor Laws) Benefits * Health and dental insurance plans with no co-payment; * VA or VR (meal/voucher allowance) of R$ 735.00; * GymPass; * MetLife life insurance; * Birthday day off; * Onhappy; * Opportunity for lateral movement between clients; * Certification reimbursement; * Referral bonus. About the Company **Solor** delivers solutions and services to enhance the availability and performance of our clients’ IT services, ensuring continuity of digital operations, protecting their businesses, and optimizing their investments. If you are an IT professional—or aspire to become one—in an innovative company with a strong DNA that respects and values its team members, this is your opportunity.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Infrastructure Network Analyst648777045492491216

Senior Infrastructure Network Analyst

Description: What are we looking for? We seek a professional responsible for the administration, operation, and monitoring of IT environments, covering infrastructure, applications, and middleware. This role provides Level 3 technical support for incidents and requests related to servers and systems, as well as monitoring jobs and tasks. The professional executes deployment and maintenance of servers and applications across production, pre-production (homologation), development, and PCN environments, ensuring their proper functioning. They perform analysis and release of new system versions, strictly adhering to information security and audit standards. Experience in administration of virtualization servers (VMware ESXi, VxRail, Hyper-V) and SharePoint is required. We seek professionals with resilience, commitment, accountability, ownership mindset, and strong teamwork skills. Responsibilities and Duties Administration, operation, and monitoring of IT environments (infrastructure, applications, and middleware). Providing Level 3 technical support for service tickets (incidents and requests) related to servers and applications. Monitoring execution of jobs and tasks. Deploying and maintaining correct operation of servers and applications in production, pre-production (homologation), development, and PCN environments. Analyzing and releasing new system versions. Complying with information security and audit requirements. Administration of virtualization servers (VMware ESXi, VxRail (HCI), and Hyper-V). SharePoint administration. Storage administration (Compellent, Pure Storage, Cisco S3260, and Data Domain). Automation of routine tasks via scripts (PowerShell, Shell Script, Python). Developing strategies for service continuity, including Disaster Recovery procedures and environment policies. Responding to incidents and requests within operations to ensure compliance with ANS requirements. Understanding concepts involved in backup routines, operation of Veeam Backup, and validation of implemented backup routines. Mapping scheduled routine tasks within the environment and ensuring their monitoring and execution in production. Applying update policies across DEV, HMG, PRD, and PCN environments to mitigate security risks. Generating and maintaining documentation for customer infrastructure and monitoring items. Ensuring implementation and adherence to security policies, access management, and change management practices to mitigate risks to infrastructure operations. Requirements and Qualifications * Bachelor’s degree in Information Technology or related field. * Minimum 5 years of generalist Infrastructure experience. * Knowledge of Linux and Windows Server operating systems; Cloud Computing in Azure and AWS environments. * Virtualization: VMware and Hyper-V. * Monitoring, backup, and restore tools. * Microsoft infrastructure components: MS365, DNS, DHCP, IIS, AD, NTFS file security. * Middleware configuration and operation (IIS, Apache, Tomcat, Oracle, etc.). * Basic knowledge of SQL and databases such as SQL Server, Oracle, MySQL, etc. * Exchange Server, System Center Configuration Manager, System Center Operations Manager, System Center Service Manager, System Center Orchestrator, System Center Virtual Machine Manager, Microsoft Intune, SharePoint. * Knowledge of Cisco solutions (Data Center and Routing & Switching). * Understanding of storage administration and management concepts (Array, RAID, LUNs, snapshots, zoning, masking, initiator, target, etc.) is a plus. * Intermediate English proficiency. 2512210202551931078

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Infrastructure Analyst/SRE648454457073931217

Infrastructure Analyst/SRE

Our mission is to increase trust in the digital world through intelligent solutions and human empowerment. Through our data-driven threat identification services and solutions, Clavis has been recognized as the most innovative company in the security sector, selected as an Endeavor Scale-Up company, and certified as a strategic defense company by Brazil’s Ministry of Defense. Moreover, for the sixth consecutive year, we have received the Great Place to Work® Brasil certification. We implement robust internal communication initiatives, as well as employee training and development programs. Due to our continuous and accelerated expansion, Clavis is constantly seeking new talent across diverse areas and locations. We rank among the TOP 100 Best Companies to Work for in Brazil! We care about and empower our employees through individual development plans aimed at continuous improvement. We operate transparently and encourage our employees to think and act like owners. We collaborate closely to ensure our solutions evolve interactively, delivering value to our customers. We are committed to our results and consistently leverage technology as our benchmark! Want to be part of all this? Join us! At Clavis, we believe in the plurality of ideas, respect individuality, value lived experiences, and are committed to fostering dialogue toward building a more diverse company. For our opportunities, we do not discriminate based on race, nationality, gender identity, or disability status—what matters is possessing the necessary skills for each role and having the drive to embrace challenges and learn every day. Here, you have space to be authentically yourself—free from judgment and prejudice. OUR BENEFITS We focus on delivering the best experience throughout your journey. Meal/Voucher Allowance Transportation Remote Work Allowance Health and Dental Insurance Life Insurance WellHub Clavis Academy Training Programs Certification Reimbursement Performance Bonus Infrastructure Analyst/SRE **Key Responsibilities** * Produce internal and external intelligence reports, including detailed analyses of cyber threats and mitigation recommendations. * Contribute to defining client defense strategies by providing threat intelligence–based insights. * Prepare technical and managerial reports presenting information on cyber threats and their potential impact on client operations. * Develop threat response and prevention guidance, collaborating closely with internal teams and clients to mitigate security risks. * Deliver intelligence outputs to the Threat Detection team, supporting the creation of standard detection rules for the SIEM. * Continuously monitor known threat actor groups, tracking their activities and identifying potential targeted threats. * Build customized threat profiles for client organizations, based on an understanding of their specific environments and industry sectors. * Conduct threat modeling in dynamic environments, identifying possible attack vectors and security infrastructure weaknesses. **Education and Experience** * Minimum 2 years in Information Security or at least 3 years in Information Technology. * Completed undergraduate degree in technology-related fields. **Specific Knowledge:** * Experience producing written content, both technical and executive. * Solid knowledge of threat intelligence collection, analysis, and dissemination techniques. * Experience with threat intelligence tools and SIEM platforms. **Preferred Qualifications:** * Experience in regulated environments (e.g., financial, healthcare sectors); * Certifications such as CompTIA Security+, EC-Council CTIA or CHFI, or equivalent. * Active participation in the Cyber Threat Intelligence (CTI) community. * Postgraduate studies or specialized courses in Threat Intelligence or related fields. * Experience handling information security incidents and conducting post-incident analysis. * Fluency in languages other than Portuguese. * Advanced English proficiency **Desired Competencies:** * Excellent verbal and written communication skills; * Strong analytical and problem-solving abilities; * Attention to detail; * Teamwork orientation; * Proactivity, curiosity, and commitment to continuous learning; * Adaptability and agility in dynamic environments; * Ability to collaborate effectively within multidisciplinary teams.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Junior NOC Analyst | Infrastructure and Network Monitoring648454453780501218

Junior NOC Analyst | Infrastructure and Network Monitoring

Description: Apply quickly via email: Requirements and qualifications: * Bachelor's degree in Information Technology or Network Engineering * Minimum 1 year of experience in infrastructure and network monitoring * Practical knowledge of SNMP, Syslog, TCP/IP, and routing protocols * Familiarity with monitoring tools such as Nagios or Zabbix * Ability to analyze logs and independently resolve incidents * Strong verbal and written communication skills in Portuguese Desirable: * Experience with Grafana, Prometheus, or Datadog * Knowledge of Bash or Python scripting for task automation * Certifications such as CCNA, CompTIA Network+ or equivalent * Experience in cloud environments (AWS, Azure, or GCP) and cloud infrastructure monitoring * Knowledge of ITIL methodologies and incident management Responsibilities and duties: * Achieve 99.9% monthly service availability * Reduce MTTR (Mean Time to Recovery) by 30% * Improve visibility of critical metrics, enabling proactive failure prevention * Contribute to infrastructure cost optimization through usage and performance reporting * Directly impact internal and external customer satisfaction, reflected in a positive NPS Work schedule: Monday to Friday – 09:00 to 18:00 Knowledge: Education: Bachelor’s degree – Systems Analysis and Development – Not specified 2512170202551921881

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Network Infrastructure Analyst | On-site - Rio de Janeiro648437482643221219

Senior Network Infrastructure Analyst | On-site - Rio de Janeiro

Responsible for planning, implementing, and maintaining networks (LAN, WAN, and WLAN), as well as configuring network hardware/software (routers, switches, firewalls, load balancers, servers). Experience with network troubleshooting. Performs preventive and corrective maintenance, root cause analysis and problem resolution, data collection for auditing, and preparation of technical specifications. Leads network infrastructure projects, possesses knowledge of network protocols (TCP/IP, BGP, OSPF), and demonstrates the ability to efficiently resolve problems, strong communication skills, teamwork capability, and the ability to work under pressure. Bachelor’s degree in IT-related fields or Engineering. Excellent command of the Portuguese language (written and grammatical), ability to produce clear, coherent, and well-structured texts. Ability to review or create technical documents, reports, or formal communications is desirable. ### **Mandatory Requirements:** * Proficiency in network analysis tools; * Proficiency in implementation and maintenance of networks (LAN, WAN, and WLAN); * Proficiency in network protocols (TCP/IP, BGP, OSPF); * Experience with Linux and Windows servers; * Proficiency in the Portuguese language (written and grammatical). ### **Preferred Qualifications:** * Analytical ability; * Curiosity and persistence; * Collaborative mindset;

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Mid-Level Network Infrastructure Analyst | On-site | Rio de Janeiro648437482804491220

Mid-Level Network Infrastructure Analyst | On-site | Rio de Janeiro

Experience with network analysis tools; experience with implementation and maintenance of networks (LAN, WAN, and WLAN); hands-on experience with hardware/software network configuration (routers, switches, firewalls, load balancers, servers); experience with network troubleshooting, root cause analysis, problem resolution, data collection for auditing, and preparation of technical specifications; knowledge of network protocols (TCP/IP, BGP, OSPF); and analytical capability to generate strategic insights and reports. Bachelor’s degree in IT-related fields or Engineering. Excellent command of the Portuguese language (written and grammatical), ability to produce clear, coherent, and well-structured texts. Ability to review or create technical documents, reports, or formal communications is desirable. ### **Mandatory Requirements:** * Experience with network analysis tools; * Experience with LAN, WAN, and WLAN; * Experience with network protocols (TCP/IP, BGP, OSPF); * Collaborative mindset; * Proficiency in the Portuguese language (written and grammatical). ### **Preferred Qualifications:** * Analytical ability; * Curiosity and persistence; * Hands-on experience with Linux and Windows servers.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Junior Network Infrastructure Analyst | On-site - Rio de Janeiro648437482156811221

Junior Network Infrastructure Analyst | On-site - Rio de Janeiro

Experience with network analysis tools, knowledge of networks (LAN, WAN, and WLAN), knowledge of network hardware/software configuration (routers, switches, firewalls, load balancers, servers), knowledge of network protocols (TCP/IP, BGP, OSPF), and analytical capability to generate insights and strategic reports. Bachelor's degree in IT-related fields or Engineering. Excellent command of the Portuguese language (written and grammatical), ability to produce clear, coherent, and well-structured texts; ability to review or create technical documents, reports, or formal communications is desirable. ### **Mandatory Requirements:** * Experience with network analysis tools; * Curiosity and persistence; * Collaborative mindset; * Proficiency in the Portuguese language (written and grammatical). ### **Preferred Qualifications:** * Experience with LAN, WAN, and WLAN; * Knowledge of network protocols (TCP/IP, BGP, OSPF); * Analytical capability; * Hands-on experience with Linux and Windows servers.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Support Analyst (2)648437479924491222

Senior Support Analyst (2)

Job Description: Education: * Bachelor's degree in Information Technology, Information Systems, Computer Science, or related fields (completed or in progress). Experience: * Prior experience as a Technical Support Analyst, preferably at the Senior level. * Experience providing on-site and remote support (Field Service and Service Desk). * Experience analyzing and resolving medium- and high-complexity incidents. Technical Skills: * Proficiency in hardware, equipment assembly, and maintenance. * Advanced knowledge of Windows operating systems (7, 10, 11) and Windows Server; macOS is a plus. * Networking knowledge: TCP/IP, DHCP, DNS, VLAN, VPN, structured cabling, and troubleshooting. * Experience with ticketing tools (ITSM) and ITIL methodologies. * Ability to install, configure, and update operating systems, corporate software, and security tools. * Familiarity with service and equipment monitoring. * Knowledge of root cause analysis (RCA) and analysis of recurring incidents. * Basic knowledge or experience with Active Directory (AD) — account creation and management, Group Policy Objects (GPO), permissions. Preferred but not mandatory: familiarity with asset management tools, backup solutions, corporate antivirus, and infrastructure solutions (firewalls, switches, etc.). Behavioral Competencies: * Proactivity and decision-making ability. * Strong oral and written communication skills for interacting with end users and technical teams. * Organization, attention to detail, and autonomy. * Ability to work under pressure and prioritize tasks. * Collaborative mindset and problem-solving focus. * Provide and resolve technical support tickets (on-site and remote), ensuring complete and accurate logging of incidents in the ticketing system. * Perform advanced diagnostics and resolve issues related to hardware, software, networks, operating systems, and peripherals. * Carry out installation, configuration, and updates of operating systems, corporate applications, devices, and security tools. * Monitor, perform preventive and corrective maintenance on equipment and services, and propose improvements when necessary. * Analyze recurring incidents, identify root causes, and recommend preventive actions. * Escalate critical incidents to higher support levels, maintain active follow-up until resolution, and ensure clear communication with all involved areas. * Prepare technical reports, document procedures, and contribute to the growth of the team’s knowledge base. * Support infrastructure projects and continuous improvement initiatives within IT environments. 251213020220603641

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

IT Support Analyst – IT Operations648427904945951223

IT Support Analyst – IT Operations

### **Job Summary** We are seeking a **Mid-Level IT Support Analyst** to provide technical support to employees, ensuring efficiency, quality, and excellence in the operation of equipment and systems. This position requires expertise in diagnosing, maintaining, and supporting IT infrastructure. At FSB Holding, **your excellence builds our reputation—and vice versa**. ### **Responsibilities and Duties** * Provide on-site and remote technical support, performing problem diagnosis and resolution. * Configure and update computers, printers, peripherals, and applications. * Monitor and maintain basic IT infrastructure. * Log support requests in the ticketing system and track service response deadlines. * Prepare, configure, and deploy equipment for new employees. * Participate in internal projects and support the implementation of new technological solutions, as needed. ### **Requirements and Qualifications** * Technical or higher education degree in Information Technology fields. * Prior experience in technical support or help desk roles. * Knowledge of hardware maintenance, networking (TCP/IP and Wi-Fi), Windows 10/11 operating systems, and Microsoft Office Suite. * Strong problem-diagnosis and resolution skills, good communication, proactivity, and user relationship abilities. * Familiarity with Active Directory and monitoring tools is desirable. ### **Details** * **Location and Work Mode:** On-site – Brasília. * **Willingness to Travel:** Yes (national and international). * **English Proficiency:** An advantage. * **This position is also open to candidates with disabilities (PCD).** * **Fluig ID:** 878135

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

10449708 - Senior Technical Support Analyst647173051424021224

10449708 - Senior Technical Support Analyst

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re remote, we’re united. We hold ceremonies to stay closer, share knowledge, and keep up with company news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there’s space here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What are we looking for?** An organized and attentive individual. **Your day-to-day responsibilities** * Responsible for providing user support via telephone, remote, or in-person assistance, as well as logging incidents to enable analysis and resolution of service requests, escalating them to resolver teams when necessary; * Handling incidents related to operating systems, software, hardware, networks, Microsoft Office Suite, databases, printers and peripherals, as well as technical requests concerning services, security, and products; * Providing technical support to ensure high availability and performance of client platforms, and, when required, guiding and training users; * Performing requirement analysis, development, testing, acceptance, and deployment related to infrastructure; * Conducting directory mapping, configuring POP/Exchange email, Lotus Notes, user profiles, installing VPN, Active Directory, and IP configuration; Performing requirement analysis, development, testing, acceptance, and deployment related to infrastructure; * **Requirements and qualifications** **Knowledge in:** * Windows; * Active Directory; * Certificate Services; * Clustering and NLB; * IIS; * Terminal Server; * Computer Networks; * Basic Information Security concepts. **Preferred qualifications:** * Knowledge of CITRIX; * ITIL certification; * MCITP: EA or MCSE certification. **Working hours:** * ****Monday to Friday, 8:00 AM to 5:00 PM, Botafogo – Rio de Janeiro **NOTE:** Hey! If you don’t meet all the job requirements, we still encourage you to apply! We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuous development of our people * **Meal and/or food allowance**, for grocery shopping and meals * **Medical and dental insurance**, so you and your family can maintain good health * **Pharmacy partnership**, offering discounts on medications * **Childcare allowance**, according to current policy * **Gym membership partnership**, to encourage regular exercise * **SESC partnership**, offering varied cultural and leisure activities * **Partnerships for language learning, technology training, and online course platforms** * **Payroll-deductible loans**, with attractive interest rates + financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and becoming part of this ever-growing team?

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Level 2 Support Analyst647499931265301225

Senior Level 2 Support Analyst

Profile: Senior Level 2 Support Analyst Scope: * LEVEL SUPPORT FOR END USERS; * KNOWLEDGE OF SERVERS (AD, PERMISSIONING) * BASIC KNOWLEDGE OF VIRTUALIZATION * BASIC KNOWLEDGE OF TELECOM Responsible for providing user support via telephone, remote, or in-person assistance, as well as logging incidents to enable incident analysis and resolution, escalating them to resolver groups when necessary; Incidents related to operating systems, software, hardware, networks, Office Suite, databases, printers and peripherals, as well as technical requests concerning services, security, and products; Provide technical support ensuring high availability and performance of customer platforms; when required, guide and train users; perform requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure; Perform directory mapping, POP/Exchange email configuration, Lotus Notes configuration, profile setup, VPN installation, Active Directory configuration, IP configuration; Perform requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure; -------------------------------------------------------------------------------------------------------------------------------- Address: Praia de Botafogo, 370 – 13th floor – Botafogo, Rio de Janeiro – RJ – 22250-040 Duration: Immediate start, 20 days. Working hours: 12:00 PM to 9:00 PM, Monday through Friday Position type: Full-time, Permanent (CLT), Temporary, Freelance / PJ Contract duration: 3 weeks Compensation: BRL 5,000.00 per month

BRS 3,I: Visconde de Ouro Preto I - Botafogo, Rio de Janeiro - RJ, 22250-040, Brazil

Senior Infrastructure Analyst (Field)647173052751391226

Senior Infrastructure Analyst (Field)

Description: * Bachelor's degree in IT or related fields. * Solid experience in IT infrastructure, with proven track record in retail environments or distributed locations. * Strong expertise in Point-of-Sale (PDV) environment management and its peripherals. * Advanced knowledge of LAN/WAN networks and network asset management. * Experience supporting Windows operating systems (especially retail terminals) and local store servers. * Proficiency in backup and restoration routines for critical store data. * Manage and support store technological infrastructure (store servers, PDV workstations, fiscal/non-fiscal printers, barcode scanners, and PIN pads). * Handle Level 2 and Level 3 incidents impacting sales operations and customer service, ensuring rapid service restoration. * Coordinate corrective and preventive maintenance of IT equipment across stores, liaising with vendors and field technicians. * Perform firmware and store-specific software configurations and updates. * Administer store local area networks (LAN), including switches, Wi-Fi access points, and communication links (WAN). * Monitor and optimize connectivity between stores and the Datacenter/Cloud, ensuring stable transmission of sales data (sales, inventory, transactions). * Participate in standardization and implementation of retail-specific network security configurations (firewalls and VPNs). * Define physical and logical IT infrastructure layouts for new stores, ensuring compliance with company standards. * Implement centralized management and store asset inventory solutions. * Develop and maintain store environment documentation (network diagrams, PDV configuration manuals, troubleshooting procedures). * Draft contingency plans and operational procedures to minimize impact from store infrastructure failures. 2512050202181677078

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Technical Support Analyst (1)646319167220511227

Senior Technical Support Analyst (1)

Job Description: * Completed or currently pursuing a bachelor's degree related to Information Technology; * Native Portuguese speaker (fluent in both spoken and written Portuguese); * Intermediate English proficiency; * Minimum 3 years of experience in IT support activities; * Strong communication skills; * Installation of infrastructure (wired network); * Installation of IT equipment; * Event logging (technical tickets or service requests); * Clarification of technical, operational, or administrative queries; * Identification and resolution of technical support requests for software and hardware; * Identification and forwarding of requests for installation, upgrade, relocation, correction, and configuration of software and hardware; * Monitoring of events regarding response and resolution deadlines; * Escalation to responsible parties—including third parties—when agreed service level agreements (SLAs) are not met; * Provision of timely status updates and estimated completion times for user requests; * Handling second-level access management requests; * Maintenance of folders on file servers; * Creation of user accounts; * Permission management in Windows environments; * Permission management in systems; * If tickets cannot be resolved by the Access Team, the team must escalate and forward them to the next-level support; * Documentation of solutions implemented by specialized teams in the knowledge base for future reference. 251128020219456269

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

Senior Operations Infrastructure Analyst646195976718111228

Senior Operations Infrastructure Analyst

Join us as a Scaler! **Who are we?** Scala Data Centers is the leading platform for sustainable data centers in the Hyperscale market. With a strategic presence across Latin America and backed by global investors, we design and operate cutting-edge digital infrastructure—combining **high energy efficiency, innovation, and commitment to sustainability**—to meet growing demands for cloud computing, artificial intelligence, and data storage. **What matters to us?** Our commitment goes beyond infrastructure—we strive to create positive impact in the communities where we operate and drive a more efficient, responsible digital future. We are recognized for operating in a fully sustainable and carbon-neutral manner since our founding, using exclusively certified renewable energy. **Our Values** **Customer Obsession** Inspire our customers to reimagine the future. We deeply understand their businesses and needs. We act with urgency, anticipate impacts, and place them at the center of every decision—solving their problems and exceeding their expectations. **Entrepreneurial Vigor** Grow and expand responsibly. We are adaptable and agile. Focused on delivering the best for Scala, we remain flexible and embrace risk without fear of changing course—to consistently deliver more. **Hyper-Scalable Dedication** Execute with discipline, excellence, and unmatched speed. We are consistent and accountable from start to finish—and continuously evolve. We meet deadlines, identify root causes, minimize complexity, connect cross-functional teams, and drive continuous improvement. **Absolute Loyalty** Engage wholeheartedly—with ethics and transparency—remaining faithful to our purpose. Our commitment is unwavering. We are empathetic, collaborative, share information openly, and do not shy away from difficult conversations—ensuring Scala achieves its goals. **We thirst for the future!** **If you want to grow in a dynamic, innovative, and sustainability-driven environment, join Scala and be part of the future of digital infrastructure!** **Responsibilities and Duties** * Organize daily internal and external customer ticket workflows and validate maintenance service orders; * Serve as a facilitator across Security, Facilities, E&C (Electrical & Construction), EHS (Environment, Health & Safety), and Customer Services—managing access authorizations, overseeing third-party activities, and supporting building custodial management; * Coordinate with PCM (Project Control Management) to review scheduled preventive maintenance and active contracts; * Attend cadence meetings with Customer Service; * Manage site assets and inventory; * Collaborate with Shared Operations; * Develop, review, and update SOPs (Standard Operating Procedures), MOPs (Maintenance Operating Procedures), and EOPs (Emergency Operating Procedures); * Develop technical reports on infrastructure and site improvements; * Organize incoming projects; * Lead change management activities and participate in the Change Advisory Board (CAB); * Attend weekly meetings with the customer. **Requirements and Qualifications** **Essential Prerequisites** * Technical degree in Electronics, Electrical Engineering, Electrotechnology, Electromechanics, or Mechanics; * Recent graduate in Electrical Engineering with emphasis on Electronics, Mechatronics, Automation, Telecommunications, or Systems Engineering; * Technical English proficiency for documentation development and customer communication; * 2–3 years of experience in mission-critical environments. **Additional Information** *This position is also open to persons with disabilities (PwD)* **Our Benefits:** Attractive PLR (Profit Sharing Plan); Dental Plan; Health Insurance; Meal and Food Allowance via Flash Card—R$1,250.00 per month; Private Pension Plan (for eligible positions); Employee Loan Program; Life Insurance; Wellhub (formerly Gympass); Birthday Day Off—one paid day off during your birth month; Professional Development: Scala Academy, Language Program, LinkedIn Learning. At **Scala Data Centers**, we are **leading the transformation of digital infrastructure across Latin America**, combining **innovation, pioneering spirit, and sustainability** to **\#EnableTheFuture**. If you want to grow in a dynamic, high-impact environment, join the team building tomorrow!

R. Manuel Francisco da Rosa, 70 - Centro, São João de Meriti - RJ, 25520-561, Brazil

Mid-Level Infrastructure Analyst645821723102741229

Mid-Level Infrastructure Analyst

**We are looking for a Mid-Level Infrastructure Analyst** to be part of the next chapters of the **Most Beautiful Story in Football!** This professional will play a key role in supporting, evolving, and securing the Vasco da Gama SAF IT environment, working on both On\-Premise and Cloud (Azure/Microsoft 365\) infrastructures. Responsibilities include advanced technical support, server and network administration, corporate tools management, and active participation in improvement and digital transformation projects. Are you interested in this opportunity? Join the \#Giant! **MAIN RESPONSIBILITIES AND DUTIES** * Provide level 3 technical support, resolving high-complexity incidents and problems. * Administer physical and virtual servers (Windows Server 2022 and Linux on VMware). * Manage Microsoft 365 and Azure environments, including Exchange Online, OneDrive, Teams, SharePoint, Intune, Entra ID, Defender, and Power BI. * Participate in infrastructure projects from solution design through delivery and implementation. * Ensure security policies, access controls, monitoring, and governance across environments. * Configure and maintain Fortinet network infrastructure (firewall and switches). * Support and configure Ubiquiti wireless networks (UniFi: Cloud Key, Network Controller, Dream Machine). * Maintain videoconferencing systems up-to-date and operational. * Develop and maintain technical documentation, ensuring traceability and best practices. **EDUCATION AND REQUIREMENTS** * Bachelor's degree in Information Technology or related fields. * Minimum of 2 years of experience in level 3 support and infrastructure administration. * Knowledge of Windows Server, Linux, Microsoft 365, Azure, VMware, Arcserve UDP, and networks (Fortinet and Ubiquiti). **SKILLS** * Clear and effective communication. * Proactivity and continuous improvement mindset. * Planning and organizational skills. * Collaborative work with internal teams and vendors. * Analytical profile focused on problem-solving. **PREFERRED QUALIFICATIONS** * Certifications such as AZ\-104, MS\-500, MS\-900, ITIL, or VMware (VCP). * Technical English reading proficiency.

Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil

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