Job Summary: Manage and control strategic and administrative programs, integrating departments and disseminating the culture of safety and patient experience. Key Highlights: 1. Administrative, operational, clinical, and commercial management 2. Focus on cost reduction and service quality 3. Monitoring of processes and patient/family satisfaction Oversee the entire administrative, operational, clinical, and commercial area. Define, organize, and control the company's strategic and administrative programs, integrating departments in a systemic manner. Disseminate the company's strategy and the culture of safety and patient experience. Implement improvements aimed at cost reduction and service quality. Minimum 1 year of experience in management or coordination roles for units and/or teams, along with strong operational knowledge and familiarity with processes inherent to this position. **Education:** Bachelor's degree in Nursing, fully completed. **Preferred Qualifications:** Additional training in administration and management focused on hospital services and/or Home Care. Flexibility regarding working hours and willingness to travel. **Key Responsibilities:** 1. Monitor strict adherence to processes, upholding ethics and achieving positive outcomes through performance indicators. 2. Manage all unit activities as a whole. 3. Monitor family and health insurance provider satisfaction. 4. Monitor and propose performance indicators, and establish action plans to achieve unit goals and objectives. * Monitor service delivery by employees, third parties, and/or service providers
João Silva
Indeed · HR
João Silva
Indeed · HR
