SUPERVISOR 1

Description

Job Summary: A professional who supervises fixed and temporary teams, monitors service execution, conducts site visits for quotations, maintains contact with managers, and ensures activities are carried out according to established standards. Key Highlights: 1. Supervision and management of teams in fixed and temporary contracts 2. Development of schedules and monitoring of specialized services 3. Cost management, materials management, and administration of cleaning contracts ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE OPEN TO PERSONS WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simplest tasks associated with the position; * Supervise the team assigned to contracts—either fixed or temporary—ensuring they begin their activities properly equipped with appropriate attire, equipment, and necessary materials, assigning responsibilities and duties to execute operational processes in accordance with established standards and protocols; * Monitor temporary teams—including floor treatment, gardening, and post-construction services—developing schedules and ensuring service delivery meets client requirements and adheres to agreed deadlines; * Conduct site visits, collect data for quotations, price required materials for service use, and negotiate values and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions to issues, and ensure planned activities are executed appropriately per operational standards; * Supervise contracts under your management by checking schedule and routine execution, implementing adjustments and suggestions upon approval from the Operations Manager and aligned with client needs; * Provide individual or group guidance to employees, monitor disciplinary conduct and technical performance, and take appropriate actions per the Code of Conduct; * Integrate newly promoted or hired leaders by developing and delivering technical and operational training to develop them according to contract requirements; * Support preparation of work schedules and staff rotation, vacation planning, overtime control, and documentation in specific records or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform administrative contract activities related to controls, when required; * Ensure scheduled trainings are conducted, communicate operational needs to relevant departments, arrange employee release for participation, and guarantee correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to cascade information to subordinates; * Ensure the new employee checklist process is performed per established routine, clarifying disciplinary rules, work instructions, safety norms, and sector tours to facilitate proper onboarding; * Issue descriptive reports regarding site visits and operational progress across contracts; * Inspect facilities, evaluating overall cleanliness considering executed routines and schedules, guiding and monitoring Cleaning Supervisors or Leaders; * Manage material costs by monitoring inventory control, placing supply orders, tracking expiry dates, verifying stock levels and storage conditions to meet contract requirements; * Participate in activities and documentation necessary for CIPA organization within the contract; * Monitor contract management outcomes related to personnel control (absences, medical certificates, leaves, and terminations) through records and controls, arranging staff allocation to cover absences in sectors to ensure appropriate handling; * Submit monthly financial reports, collect documents, input data into the system, and oversee timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), complying with occupational safety regulations and current legislation; * Support people management by addressing conflicts to ensure synergy among teams under your responsibility; * Assist in launching new contracts nationwide as needed or upon hierarchical request, conducting training, allocating new teams, assessing client requirements, distributing routines effectively to meet expectations, and guaranteeing service excellence; * Attend hearings as a legal representative of the company in judicial and administrative proceedings, if requested by the Legal Department; * Perform related duties as assigned by your immediate supervisor, according to your competencies. ### **JOB REQUIREMENTS** * Computer skills – Microsoft Office suite; * Knowledge of administrative processes and routines; * Basic understanding of Labor Legislation – CLT; * Ability to develop schedules and work rosters; * Experience in people management and team leadership; * Technical knowledge of hospital hygiene processes; * Ability to prepare descriptive reports. * Familiarity with administrative routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste control; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic understanding of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT