Job Summary: Professional responsible for optical product sales, customer service, target tracking, and store operational processes. Key Highlights: 1. Optical product sales and customer service with a focus on targets. 2. Sales tracking and technical optical processes. 3. Service order management and quality control during delivery. Sell optical products (eyeglasses, contact lenses, sunglasses, and accessories); Serve customers according to the company's established standards, following the Sales Protocol steps; Track daily individual sales to ensure achievement of the monthly target; Track sales of Complete Glasses (O.C.), ensuring report completion and achievement of targets (biweekly and monthly) via KPIs (Infoboard); Register customers in the system; Perform necessary measurements to ensure technically accurate optical sales; Process exchanges and returns (customer and system); Track service orders with the laboratory to ensure delivery within the timeframe communicated to the customer; Inspect service orders delivered by the laboratory against original orders (quality and condition verification) and deliver them during the 'magic moment'; Generate and receive courier pouches; Minimum Education: High School (Secondary Education) * Meal Allowance * Transportation Allowance * totalpass * gympass * Dental Insurance * Health Insurance * Life Insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
