Description
Job Summary:
Customer service and support in Food & Beverage, ensuring excellence and quality standards within a team committed to outstanding service.
Key Highlights:
1. Team that values excellence in service
2. Customer service and support for the Food & Beverage department
3. Execution of activities according to quality standards
Bourbon Gastronomia is seeking a Waiter to join the Bourbon Rio de Janeiro team, located in Barra da Tijuca, Rio de Janeiro/RJ. Join the team that values excellence in service, offering menus from the world’s most renowned cuisines.
**RESPONSIBILITIES:**
Provide customer service and support to the Food & Beverage department, ensuring execution of all department-related activities according to the company’s established quality standards, compliance with regulations and procedures, and adherence to general policies of Bourbon Hotéis & Resorts.
**REQUIREMENTS:**
Completed high school education
Customer orientation
Initiative
Operational excellence
Sense of urgency
Communication skills
Interpersonal relationship skills
**PREFERRED QUALIFICATIONS:**
Experience in hospitality, English/Spanish proficiency, and specialized courses in the field.
**BENEFITS:**
Medical assistance
Dental assistance
Life insurance
Meal voucher
Food allowance
Christmas basket
Transportation voucher
Attendance bonus
Biweekly advance payment
Birthday and service anniversary gift
50% discount on accommodation at Bourbon hotels and resorts (excluding franchises)
20% discount at Bourbon network restaurants (excluding franchises)
Advantages for SESC programs and courses
Special celebrations for holidays
Themed parties
**WORK SCHEDULE: 6 DAYS ON / 1 DAY OFF:**
3:00 PM to 11:10 PM or 7:00 AM to 3:20 PM
**EXCLUSIVE BOURBON CARE FOR YOU:**
Pharmacy agreement
Agreement for discounts with educational institutions
On-site breakfast
IFOOD benefits card, enabling balance management and usage via mobile app
Bourbon Academy, offering over 150 courses for technical and behavioral development
Bourbon Conecta, your mobile app for accessing pay slips, time cards, vacation requests, internal communications, training courses, and procedures.
**Minimum Education Level:** High School (Secondary Education)