Housekeeper

Description

Job Summary: Arpoador Group is seeking a Housekeeper with strong organizational and leadership skills to ensure excellence in cleaning and room preparation, contributing to the guest experience. Key Highlights: 1. Team leadership and attention to detail in a charming environment 2. Focus on ethics, natural elegance, sustainability, and excellence 3. Comprehensive management of housekeeping and guest service activities Arpoador Group seeks a Housekeeper with strong organizational and leadership skills to uphold cleaning, room preparation, and excellence standards that define our guests' experience. We seek someone who leads the team with meticulous attention to detail and contributes to ensuring every space reflects the care and charm synonymous with Rio de Janeiro. We value ethics, natural elegance, sustainability, excellence, kindness, and unity across all aspects of our business. If you share these values and enjoy interacting with guests, apply now! We will review your resume with pleasure. Prerequisites: * Proven experience in this role * Strong leadership skills * Organizational ability * Effective communication skills Summary of Job Responsibilities: * Daily briefings with the housekeeping team * Shift handover with the front desk team * Administration and task allocation among the housekeeping team * Management of daily staff arrivals and departures * Sorting and distribution of linens by floor * Supervision of the team and oversight of cleaning requests * Supervision of internal areas * Organization of the housekeeping office * Control and management of uniform receipt * Uniform maintenance with the tailor * Coordination with the laundry service * Responsibility for lost and found items * Control and management of departmental requisitions, procurement of supplies—from cleaning equipment to apartment materials * Guest interaction and service to meet needs and expectations * Scheduling and planning of the housekeeping department’s work roster * Performance evaluations and feedback for the department * Staff selection * Submission of overtime demand and control of related requests * Training and standardization within the housekeeping department * Scheduling of lunch breaks * Presentation of departmental results to senior management Minimum Education: High School Diploma (Secondary Education) * FUNERAL ASSISTANCE * LIFE INSURANCE * ENGLISH COURSE * DISCOUNTS ON HOTEL PRODUCTS AND SERVICES * TRANSPORTATION ALLOWANCE * DENTAL PLAN * HEALTH PLAN * MEAL OR FOOD ALLOWANCE * PARTNERSHIP WITH INSTITUTIONS