Description
Job Summary:
Assist in customer service and fleet management, coordinating maintenance activities and evaluating the quality of services provided.
Key Highlights:
1. Customer service and support for clients, fleet managers, and drivers
2. Coordination of preventive maintenance and quality assessment
3. Opportunity to propose improvements and cost reduction in fleet management
**FLEET ASSISTANT \- 91245**
**Job Description:**
\> Provide customer service to clients, fleet managers, and drivers for guidance and support in decision-making regarding fleet maintenance processes;
\> Support drivers in fueling procedures, maintenance scheduling, and vehicle pickup/drop-off services;
\> Monitor service progress with service providers, update delivery status forecasts within the system to ensure client fleet availability;
\> Conduct technical visits to workshops within the authorized network for service audits, process guidance aligned with client policies, and quality evaluation;
\> Assess the quality of services rendered, labor, and parts supplied, ensuring all services comply with each client's policy;
\> Plan and control the execution of preventive maintenance across client vehicle fleets;
\> Monitor client fleet management KPIs and propose actions to improve processes and alternatives to reduce costs.
**Requirements:**
Basic knowledge of mechanics or professional qualification in mechanical field (diesel fleet\-trucks);
Computer proficiency (Office suite, Teams, Outlook);
Strong writing skills for technical reports;
Experience in public-facing roles;
Driver's license category B.
\#FleetManagement \#CustomerService \#VehicleMaintenance \#CostReduction \#ServiceQuality \#ManpowerJobs
**Minimum Education Level:**
High School Diploma
**Work Schedule:**
Monday to Friday \- 07:00 to 17:18 \- 01:30 lunch break
**Benefits:**
Meal Voucher;
Food Voucher;
Medical Assistance;
Dental Assistance;
Life Insurance;
Transportation Voucher.
*Apply via Divulga Vagas portal!*
Follow Divulga Vagas on Instagram: @divulgavagas.oficial