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Job Summary: The professional will support SOC operations, handle and respond to security incidents, conduct root cause analysis, and implement security best practices. Key Highlights: 1. SOC operations support and interaction with analysts at other levels 2. Security incident handling and response 3. Implementation and review of security best practices Born as VipRede, Ayko is the result of continuous evolution in the IT sector. For over 20 years, we began with connectivity services and expanded into a comprehensive IT ecosystem. Our journey has been marked by innovation and strategic adaptation, always focused on meeting growing technological demands. This path reflects our commitment to excellence and our ongoing pursuit of innovative solutions. Today, our client base includes over 800 companies across Brazil and worldwide. We operate five Data Centers located respectively in Vitória, Vila Velha, and Fortaleza. We deliver services tailored to your business needs across Cybersecurity, Data Center, Managed Services, and Connectivity. We provide rapid and efficient support 24 hours a day, 7 days a week, 365 days a year. Our commitment is to drive your business continuity and growth through a complete and efficient IT ecosystem. Ayko — Together to Transform! **Responsibilities and Duties** * Support SOC operations and interact with analysts at other levels, infrastructure, and development teams; * Handle and respond to security incidents following procedures, SLAs, and playbooks; * Conduct root cause analysis, prepare technical reports, and recommend corrective actions; * Perform containment, eradication, and post-incident recovery activities, including *hardening* measures; * Implement and review security best practices for servers, workstations, networks, and cloud environments; * Create and maintain technical documentation, playbooks, runbooks, and the SOC knowledge base; * Participate in technical meetings to define priorities and plan improvements; * Interface with infrastructure, application, and compliance teams; * Structured logging of incidents, evidence, and lessons learned to improve processes; * Network security management, firewall administration, antivirus management, and protection policy enforcement; * Administration and support for the Microsoft 365 platform (Exchange Online, Teams, SharePoint, and OneDrive). **Requirements and Qualifications** * Currently pursuing or completed Bachelor’s degree in Information Security, Information Systems, Computer Science, or related fields. * Foundational knowledge of security principles (confidentiality, integrity, availability); * Familiarity with operating systems (Windows and Linux) and security tools (antivirus, IDS/IPS); * Basic understanding of vulnerability assessment and risk management; * Ability to interpret system logs and events; * Knowledge of network-relevant operating systems such as Windows Server and Linux, along with their respective networking tools; * Understanding of network security principles, including authentication, authorization, and encryption; * **Preferred:** Completed Bachelor’s degree in technology-related fields and relevant certifications. **Additional Information** Born as VipRede, **Ayko** is the result of continuous evolution in the IT sector. For over 20 years, our journey has been marked by innovation and strategic adaptation, always focused on meeting growing technological demands. This path reflects our commitment to excellence and our ongoing pursuit of innovative solutions. Today, our client base includes over **900 companies** across Brazil and worldwide. We operate five Data Centers located respectively in Vitória, Vila Velha, and Fortaleza. We deliver services tailored to your business needs across **Cybersecurity, Data Center, Managed Services, and Connectivity**. **Ayko** represents the synergy of people, technology, and growth — working together to build a more efficient and connected future. Our operational methodology, the "Ayko Way", is defined by agility, transparency, and a human-centered approach in all our interactions. **Join Our Team!** **ES Benefits** Ifood Benefits Card for greater flexibility of use (grocery or restaurant), valued at BRL 46.50 per business day worked Transportation Benefit or Fuel Benefit valued at BRL 10.20 per business day worked, with no payroll deduction Samp Health Plan Sul América Dental Plan Life Insurance **Differentiators** 40-hour workweek Birthday bonus of BRL 150.00 (Ifood Benefits Card) Guaranteed meal allowance during vacation Psychological support Maternity/Paternity Kit Wellness, relaxation, and leisure moments: Haircut, Manicure, and Massage Wellhub (Gympass) We prioritize our employees’ well-being: Fruit Day and Cookie Day Employee development incentives: Partnership agreements with universities (UVV, Multivix, Estácio, and Acadi-TI) Free English classes for employees Privacy Notice
