Job Summary: Serve customers and suppliers, participate in market research, communicate and provide information, and perform various administrative and support tasks. Key Highlights: 1. Opportunity for People with Disabilities and INSS Rehabilitation Beneficiaries 2. Administrative support and customer service across multiple fronts 3. Development of skills in document and financial management ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE ELIGIBLE FOR PEOPLE WITH DISABILITIES AND INSS REHABILITATION BENEFICIARIES.\*\*\*\*\*\* Serve external and internal customers and suppliers using in-person, virtual, or telephone customer service techniques to provide information about products and services; Participate in market research to assist in marketing planning, workforce forecasting, and respective role assignments according to ApoioEcolimp’s needs; Communicate with customers and suppliers by sending electronic messages and providing information based on searches conducted on websites, spreadsheets, and other electronic tools; Receive and dispatch correspondence and documents, manage accounts payable, monitor company receipts, issue invoices, prepare and forward documents, and make copies; Respond to requests for various files, registering and controlling them, creating electronic documents, and utilizing text editing, spreadsheet, and financial control software; Support the control of operational cash revenues and expenses by verifying payment and receipt vouchers and reporting to ApoioEcolimp’s finance department; Receive and inspect various materials, assisting in their storage when required, in accordance with applicable regulations, procedures, supervisor instructions, and safety standards; Complete and verify supporting documents from all departments as well as control spreadsheets; Prepare administrative documents such as memoranda, official letters, circulars, and minutes, following supervisor instructions; Assist in maintaining records, observing legal retention periods to properly register, classify, and archive documents in accordance with basic archival techniques; Perform related duties as assigned by the immediate supervisor, based on individual competencies. ### **JOB REQUIREMENTS** MINIMUM EDUCATION: Currently enrolled in Elementary School. DESIRED: Completed High School. MINIMUM EXPERIENCE IN FIELD: Not applicable. DESIRED: Not applicable. LICENSES/CERTIFICATIONS: Completion of the apprenticeship program at the partner institution ### **ADDITIONAL INFORMATION** **Contract:** CLT