We are Tahto, a company with a new business mindset that uses technology not only to create customer service solutions but also to keep people at the heart of everything we do. We are more than 8,000 employees spread across 5 Brazilian states—individuals from all diversities, cultures, races, genders, each valued for their unique story. To further strengthen this successful team, we seek talents who will help us become a leading company in transforming lives through technology and innovation, always with tact, empathy, and quality. If you fit this profile and are driven by challenges and new achievements, join our team! Tahto values the potential of its employees and therefore offers an internal opportunities program aimed at those seeking professional growth and development. You could be one of them! We count on your human warmth and imaginative attitude to write a new story together. Tahto is technology, human warmth, creativity. Tahto is all of us! \#soutahto **Responsibilities and duties** * Remote support for clients and field technicians (during activations) using remote access tools, Vsat and SCPC technologies; * Updating and managing technical documentation related to station information (Vsat or SCPC systems); * Perform other related job tasks. **Requirements and qualifications** * Pursuing a Bachelor's degree in Computer Science, Computer Engineering, Systems Analysis and Development, or related fields; * Basic knowledge of Microsoft Office Suite; * Intermediate knowledge of satellite technology; * Intermediate knowledge of satellite platforms such as iDirect, Gilat, Comtech, etc.; * Intermediate knowledge of IP communication networks and analysis tools (ping, traceroute, nslookup * etc); * Basic English proficiency for written and oral communication with clients and suppliers. **Behavioral skills:** * Strong ability to follow procedures; * Ability to adapt and learn new skills; * Good interpersonal skills and teamwork; * Ability to work directly with customers; * Analytical thinking. **Additional information** Benefits: Childcare allowance per child up to 5 years old; Special Child Allowance \- no age limit; Health and Dental Plan; Life Insurance; Transportation voucher; Meal and/or food allowance; PPR \- Profit Sharing Program; Wellhub (Wellness Platform); Partnerships with various companies (Educational Institutions, Language Schools, among others) Benefit eligibility is subject to a set of requirements, which will be informed at the time of hiring. **WANT TO MAKE A DIFFERENCE? JOIN US!** **CHECK OUT OPEN STAFF, ADMINISTRATIVE AND EXECUTIVE POSITIONS AND APPLY NOW!**