Description
We are seeking an organized, communicative, and proactive professional to work in the after-sales area for professional cleaning machines and equipment, providing customer service, tracking service requests, and offering administrative support to the technical and commercial departments.
### **Main responsibilities**
* Customer service via email, phone, and WhatsApp;
* Tracking of service orders and technical service requests;
* Support for the technical and commercial teams;
* Contract, report, and documentation control;
* Monitoring maintenance and delivery deadlines;
* Preparation and follow-up of proposals and quotations;
* Updating internal spreadsheets and systems;
* Post-service follow-up with customers.
Minimum Education: High School (Secondary Education)