Job Summary: We are seeking a business-minded individual with analytical thinking and a strong desire to transform processes—someone who enjoys working with data, technology, and continuous improvement. Key Highlights: 1. Build, manage, and evolve KPIs and dashboards 2. Automate and digitize processes and reports 3. Plan and implement continuous improvements in internal processes Prudential is a global company with 150 years of history, operating in more than 50 countries. For over 27 years, we have helped mitigate the financial impact unexpected events can have on thousands of Brazilian families. We are the largest independent life insurance provider in Brazil and achieved an average revenue growth of 27% in the country over the last 10 years. With solid growth, global reputation, and market leadership, we are committed to delivering innovative and personalized individual and group life insurance solutions to our customers. \- DRIVEN BY PROTECTION, INSPIRED BY PEOPLE At Prudential, we offer personalized individual and group life insurance solutions to millions of Brazilians. Our purpose and accelerated growth have positioned us as the largest independent life insurance provider (excluding VGBL) in the personal insurance segment. We are proud to have protected over 5 million lives in Brazil. With 150 years of global operations, Prudential has a presence in the United States, Asia, Europe, and Latin America. Prudential Brasil is a place where you can thrive, supported by a collaborative team. If our symbol is the rock, our strength lies in our people, their stories, and their diverse expertise. Learn more about us by clicking here. About the Department The Planning, Control, and Projects department within the VP of Operations is built upon four core pillars: financial budgeting, people budgeting, performance indicators (KPIs), and projects—ensuring strategic initiatives deliver expected results. We are currently undergoing transformation—shifting from manual processes toward automation, digitization, and intelligent use of data. Our goal extends beyond daily indicator generation: we aim to build medium- and long-term perspectives that support leadership decision-making and prepare operations for the future. We seek a business-minded individual with analytical thinking and a strong desire to transform processes—someone who enjoys working with data, technology, and continuous improvement. Your Day-to-Day Responsibilities: * Build, manage, and evolve KPIs and dashboards, integrating multiple data sources into actionable business insights. * Automate and digitize processes and reports, reducing manual effort while increasing scale, efficiency, and delivery reliability. * Monitor workforce capacity through precise forecasting, shift scheduling, and resource allocation aligned with demand. * Assess production capacity and measure individual/task productivity. * Plan and implement continuous improvements in internal processes using industry best practices, automation, and, where applicable, AI-based solutions. * Lead and facilitate cross-functional meetings to align KPIs, projects, and action plans. * Support strategic project tracking, ensuring planned outcomes are achieved. * Prepare executive reports and presentations for senior leadership, translating technical data into clear, actionable messages. * Conduct special analyses and studies—including operational effectiveness, capacity utilization, and control of operational expenses. * Develop the annual budget and monitor monthly variances between actual and budgeted results, proposing action plans for the VP of Operations management teams. What You Need: * Experience with Power BI (or similar tools) for dashboard and KPI development. * Hands-on experience in process automation, digitization, and application of technologies/AI to data or operational efficiency. * Proficiency in SQL for data extraction, transformation, and analysis. * Analytical mindset with business acumen and strategic thinking—capable of looking beyond short-term horizons. * Ability to navigate between operational execution and strategic planning, managing complex data environments and diverse requirements. * Proactivity, professional ethics, ownership mindset, and commitment to continuous learning and growth. * Capacity to take intelligent risks, propose improvements, and turn ideas into action. * Clear and concise communication skills when engaging with stakeholders. We Are Looking For Someone With: * A completed undergraduate degree in Engineering, Mathematics, Statistics, Economics, Business Administration, or related fields. * Knowledge of project management and process improvement methodologies. * Advanced proficiency in Microsoft Office suite. * Prior experience in planning, data analytics, performance indicators, or project management roles involving extensive data handling. * Familiarity with automation, programming, and/or AI applications in process optimization and data analysis. * Intermediate English proficiency. * Knowledge of Life Insurance operations. You’ll enjoy flexibility with our hybrid work model (3 days in-office, 2 remote). This position is based in Rio de Janeiro. AT PRUDENTIAL, YOU CAN COUNT ON: * Medical and dental insurance * Meal allowance and food voucher * Group Life Insurance by Prudential * Profit-sharing program * Private pension plan with 100% employer contribution * Childcare or babysitter assistance * Employee stock purchase program * Funeral assistance, including coverage for spouse, children, parents, and in-laws * Development platform WE ALSO CARE ABOUT YOUR WELL-BEING: The "Viver Bem" (Live Well) program is Prudential’s flagship health and well-being initiative, covering physical, mental, and financial dimensions. Our goal is to promote self-care and holistic health and well-being for all employees. Key offerings include: * Flexible working hours * Extended maternity and paternity leave * Wellhub: A platform supporting comprehensive self-care, encouraging physical activity and mental health care. * Financial incentives for physical activity participation * "Espaço Viver Bem" (Live Well Space): A dedicated environment designed to promote health and well-being * Birthday day off * Recognition program for tenure * "Viver Bem+": Free access to medical consultations, nutritionist services, sports coaching, prenatal care, and psychological support * On-site vaccination campaigns * Employee Assistance Program (EAP) offering financial, legal, and psychological counseling for employees and their dependents Want to learn more about Prudential Brasil? Visit: www.prudential.com.br
João Silva
Indeed · HR
João Silva
Indeed · HR
