Monitoring Assistant

Description

Job Summary: The Monitoring Assistant tracks deliveries, manages logistics incidents, communicates with stakeholders, and prepares logistics reports, providing operational support. Key Highlights: 1. Delivery and logistics incident monitoring and management 2. Communication with teams, customers, and suppliers 3. Data analysis and preparation of managerial reports **Monitoring Assistant (2 openings)** **Location: Caxias** Monday to Friday \- 06:00 to 14:20 \- Saturday 07:00 to 15:20 \- Morning Shift Assistant Monday to Friday \- 12:20 to 22:20 \- Afternoon Shift Assistant Key Responsibilities: * Delivery Monitoring: Monitor daily delivery status to ensure timely execution according to established deadlines. * Incident Management: Record, track, and resolve issues and unforeseen events arising during deliveries or transportation. * Communication: Maintain contact with drivers, internal teams, customers, and suppliers to coordinate operations and resolve issues. * Analysis and Reporting: Use tools such as Excel to populate and generate managerial reports on logistics operations, identifying KPI compliance and transportation efficiency. * System Usage: Work with vehicle tracking systems (TMS), logistics ERPs, and other transportation management platforms to monitor activities. * Operational Support: Provide assistance across various logistics department routines—from demand planning and transportation to dispatch and distribution. * Customer Service: Serve internal and external customers via phone or e\-mail, organizing deadlines and information. Technical Requirements: * Completed high school education; a bachelor’s degree in Logistics, Business Administration, or related fields is preferred. * Knowledge of transportation/freight performance indicators. * Experience with vehicle tracking systems and transportation management platforms. * Proficiency in Microsoft Office Suite, especially Excel. * Flexible availability and convenient access to the location. Behavioral Requirements: * Effective communication skills. * Organizational skills and attention to detail. * Quick decision-making ability. * Problem-solving capability and adaptability. Job Details: * Salary: R$1\.908,61 * Meal allowance: R$30,02 * Transportation allowance or fuel subsidy * Gympass * Sest/Senat