Business Assistant

Description

Job Summary: Work with a focus on efficiency and excellence, providing support for Branch Operations and proactively offering products and services. Key Highlights: 1. Focus on efficiency and excellence in serving Cooperative Members. 2. Strong sense of collectivity, contributing to everyone's success. 3. A culture that empowers initiative and talent development. If your essence is **Cooperation**, join our team! We are **Protagonists** striving to make a difference in people's lives. In our daily work, the spirit of collectivity is present in every action, contributing to everyone's success, because here we **Build a Better World Together**. **Responsibilities and Duties** * Serve Cooperative Members with a focus on efficiency and excellence—answering inquiries and providing information regarding account balances, deposit instructions, credit operations, investments, account inquiries, self-service usage, and other related requests; * Support all processes inherent to Branch Operations, including organizing, preparing, and archiving physical or digital documents; opening accounts; updating member registrations; admitting or terminating Cooperative Members; * Collect and distribute correspondence, documents, reports, and materials across Branches; * Identify members’ profiles and proactively offer all relevant products and services based on their needs, managing portfolio turnover; * Conduct prospecting activities to expand the Cooperative Membership base; * Safeguard results; * Perform other duties related to this position. **Requirements and Qualifications** * Completed high school education; * Commercial experience; * **Advantages:** * Knowledge of financial products and services; * Experience in Portfolio Management; * ANBIMA certification. **Additional Information** **Benefits:** * Meal and Food Allowance (Flash); * Nationwide Unimed Health Plan; * Uniodonto Dental Plan; * Private Pension Plan; * Life Insurance; * Childcare Assistance; * Education Assistance; * Extended Maternity/Paternity Leave. **Variable Compensation:** * Semi-annual Profit-Sharing Program (PPR). We are a Credit Cooperative part of the Ailos System, operating in Santa Catarina and Paraná states, with 19 branches and service coverage across 147 municipalities. For 17 years, we have believed in the power of collaboration and human development—whether for employees, cooperative members, or the broader community. With over 77,000 cooperative members and 250 employees, our vision guides us: to grow sustainably and establish ourselves as the most relevant financial institution in the region. Progress is part of our essence; therefore, new opportunities continually emerge within our teams. Here, everyone is a protagonist, driven by a culture put into practice every day—we go even further! At Ailos Civia, we value talent development and recognize each person’s role in fulfilling our purpose: **Building a Better World Together.**